Subway

  3.0 – 163 reviews   • Sandwich shop

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Your local Carrollton Subway® Restaurant at 2145 N Josey Ln brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 75006

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Order: Order online

subway.com

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Reviews

Andrew Agee
Absolute nonsense. Put online order in, went in, both employees were smoking pot, took 15mins to acknowledge anyone at the counter, spoke/understood 0 English, and then proceeded to hand over a burnt brick of a bread with a small amount of anything. (paid for extra meat and cheese) after 45 MINS sitting in the one table that didn’t have trash and questionable substances on it. Love spending $15+ for this.
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Estefani Lima
I went to buy a sandwich, it was good, but the cookies were super hard, I couldn’t even bite into them. If you’re going to sell cookies, at least keep them fresh, not all hard and impossible to chew properly. They’re awful. The cookies are stale; you can taste and feel them. They gave me old cookies. I’m so angry. It was a bad experience.
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Joy Stephens Frazier
Horrible Service! They don’t even acknowledge you. I literally stood at the counter n looked at the them while they talked and ecnored me. I was the only customer in the store. I would give NO STARS if it cave me the option. This is not the first time it been like this! Every time!
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Patrick C (KyoAkita)
The last 3 times I’ve been here I’ve gotten terrible service. Completely ignored by staff. I came in at 8:30 this past Sunday and literally they didn’t even acknowledge me. I came in to get an online order and they hadn’t even started it. The kids were sitting around in an empty store doing nothing. I had to wait for two people to get there sandwichs and me to have to raise my voice to even have the kid acknowledge that I’d even said anything to him about a food pickup. Wouldn’t even complain if this wasn’t literally the 3rd time in a row at this location I had this issue. Their manager or regional really needs to come review this place. It’s a MESS
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Lloyd B
Horrible service. The past two orders were online and when I got there, they hadn’t even started the order yet. 45 minutes passed from the time I placed the order until they handed my my sandwich. And this time, they were out of everything. No flatbread. No avocados. No turkey. And they still managed to get the order wrong on BOTH sandwiches despite having it printed on the online order receipt. Three employees: one doing absolutely nothing. The other confused and slow. And the other didn’t give a crap. Definitely ranks among worst-managed restaurants I’ve ever seen.
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Herberth Ramos
Frustrating Service and Misleading Prices

There was confusion when it came to the employee taking the order like what bread and they would ask multiple times. Asked if they had a spicy cheese said no? Even tho they had pepper jack. Asked for all veggies processed to close the sandwich.

Also their price on the menu is different than what they charge. The menu has it for $8.89 for a turkey sub footlong. They charged me $9.29. I asked about that and they said their prices changed a month ago. I asked if I can get it like that since they have it for that price and I got told no they don’t control the price change. Maybe change your sign???
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The Mr. Johnson
First time here, orderd online… Guy asked me if it was my order and proceeded to tell me they were out of chicken and rhe bread i wanted. I asked for a refund, he had to call his manager.

He talks to his manager and his manager informed him there was more chicken and there was fresh bread already made, (in plain sight I might add)

This guy doesn’t not want to work here. The way he threw the sandwhich together, without adding my extras pissed me off the whole time he was preparing it. I refuse to eat this, and I will be bringing it back in for the manager. Literally the worst experience I’ve ever encountered at a subway. I hate I stopped here

Edit/update: I took the food back to the manager just now and he gave a refund with no problem and apologized. I can appreciate that.
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Hyunsook Park
I sometimes stop by this store on Sunday mornings before work to buy a sandwich for lunch. Yesterday, on Sunday morning, the woman working there was very rude. When I tried to pay with my e-gift card, she told me that my card did not work.

What upset me the most was not the card issue but her attitude. She acted as if helping me was such a bother.

That same evening, just to check, I went to another Subway location in Carrollton and ordered a sandwich. At that store, my e-gift card worked perfectly without any problem.

I don’t understand why my card didn’t work at your store. ? But what really upset me was the rude attitude of the employee.
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IKittenI
I will never return to this store again! Not only did they not make my sandwich the right way. I ordered one with extra meat and normally they put on the meat. But not this store. If you don’t have enough meat then just say call me or refund my damn money. Everything can be avoided if people just communicate. Like crap it’s not hard! When I called to ask to either make a new one or return my money. No one answered my calls and I have called over 10 times trying to get ahold of someone. Clearly no one wants to answer their phones or even the person at the end of the receipt. Don’t leave your number on crap if you’re not gonna answer the damn phone.
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Martha Chavez
After, reading the terrible experience from others about this location. It is clear why their rating is poor. I’m just trying to talk to someone about my online order. I’ve been trying to call them and no one picks up the phone. I can’t pick up my paid order. Due to going to the wrong location. Not once, but twice!!!…I figured I get on here to see, whats going on. But it seems like I will not have success.
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