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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 812 W Army Trail Rd, Carol Stream, IL 60188
Phone: (630) 372-7827
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Barry Kaplan
They took my suggestion from last time to switch to the better pickles, which I do appreciate, and the only reason for the second star. That’s where the good ends.
I decided to try the American club for the first time. I watched him place the thinnest slice of turkey I have ever seen at a Subway onto my sandwich, followed by the same for the ham and the undercooked bacon. 4 near shaved slices of turkey and 4 of the ham. Just as thin. I think 2 of bacon. If you look at picture I posted you can see it is about half the thickness of the pickle, and those are not thick pickles at all! My point here is that you could barely taste the meat because they put so little on, and at a cost of $13.49 gor yhe sandwich alone, its simply not worth it. They skimp so bad here, it is like anything extra comes straight out of their paycheck. The place was empty and it is no wonder why.
They put 4 or 5 little pieces of tomato. These were slices of tiny Roma tomatoes, another way to skimp. I challenge anyone to find any taste in the white stuff they are calling “mayonnaise.” Flavorless and watered down. The bread was a bit stale, but not horrible. Even the Pepsi Max out of the fountain was flavorless and possibly watered down. I could go on and on, but you get the idea. Any possible way to provide less to the customer is taken advantage of here.
Nice decor and the place is very clean, so they have that going for them, which is nice. But I won’t be back.
… moreI decided to try the American club for the first time. I watched him place the thinnest slice of turkey I have ever seen at a Subway onto my sandwich, followed by the same for the ham and the undercooked bacon. 4 near shaved slices of turkey and 4 of the ham. Just as thin. I think 2 of bacon. If you look at picture I posted you can see it is about half the thickness of the pickle, and those are not thick pickles at all! My point here is that you could barely taste the meat because they put so little on, and at a cost of $13.49 gor yhe sandwich alone, its simply not worth it. They skimp so bad here, it is like anything extra comes straight out of their paycheck. The place was empty and it is no wonder why.
They put 4 or 5 little pieces of tomato. These were slices of tiny Roma tomatoes, another way to skimp. I challenge anyone to find any taste in the white stuff they are calling “mayonnaise.” Flavorless and watered down. The bread was a bit stale, but not horrible. Even the Pepsi Max out of the fountain was flavorless and possibly watered down. I could go on and on, but you get the idea. Any possible way to provide less to the customer is taken advantage of here.
Nice decor and the place is very clean, so they have that going for them, which is nice. But I won’t be back.
Payal Mali
The worst foot long sandwich i have ever eaten
Will never come back to this place, no doubt why it’s always empty….. I ordered it online it was half empty no sauce, too dry, weird taste. Such a waste of money.
… moreWill never come back to this place, no doubt why it’s always empty….. I ordered it online it was half empty no sauce, too dry, weird taste. Such a waste of money.
riyaz ajmeri
Terrible portions and zero effort. Tuna sub was dry with barely any tuna. Felt like I was eating plain bread.
… moreMj Mj
This place doesn’t allow you any Subway promotions! No coupons or promotions of any sort! Good thing there’s others nearby! Not only that but the rudeness wasn’t necessary! She could have been nice in the delivery ! New to the area but quickly googled another even closer to me !
… moreGovindram mali
Such a bad experience with this store. The taste was so bad of the sandwiches and there were not enough filling in it. Worst sandwich I’ve ever had. Such a waste of money….
… moreBob Waninski
How can they say stuff is fresh when they precut enough luncheon meat enough to feed an army?
… moreNeil Patel
Been coming to this Subway for years. The ingredients? Fresh. The store? Clean. The complaints in these reviews? Comedy gold.
“My sandwich was bad!” — buddy, you built it yourself. That’s like burning toast and blaming the toaster.
It’s Subway, not a Michelin-star bistro. You walk in, point at the things you want, and boom ..sandwich. If you can’t make that work, maybe the problem isn’t behind the counter.
This location always gets it right. The rest? Sounds like user error.
… more“My sandwich was bad!” — buddy, you built it yourself. That’s like burning toast and blaming the toaster.
It’s Subway, not a Michelin-star bistro. You walk in, point at the things you want, and boom ..sandwich. If you can’t make that work, maybe the problem isn’t behind the counter.
This location always gets it right. The rest? Sounds like user error.
katrina
The young lady working is not friendly. You can get a sandwich but it comes with a side of attitude. If you ask for more sauce, she will look over to the sandwich (that shes not making) and make sure only the acceptable amount of condiment is added for no extra charge. The coupons are only good for selective meats and god forbid you ask for roast beef. Not to mention the cheese, don’t even think about asking for two cheeses.
… moreK P
Ordered via the app for a footlong BOGO deal, both were veggie delite — probably the easiest to make and cheapest sandwiches subway has on their menu. It was ready as specified when I got there. Took it home only to find out both sandwiches were half empty….no lettuce, barely any pickles when I asked for extra, no giardinera mix as I asked for, few leaves of spinach, barely any mayo, mustard or baja chipotle sauce! They got 2 things right–the type of bread and the fact that I asked for no cheese on both sandwiches.
And they weren’t even busy when I picked up my order. They always make it right if I’m there in person ordering, but each of the 3 times I’ve ordered via app, they don’t include enough of the ingredients. I don’t care to waste my time or gas to go back to make them correct this. This is the last time I will order from them, in-person or by the app! This location in Herotage Plaza by Jewel-Osco just happens to be on the way home for me, but I can go to another better location.
I guess they think it’s okay to not make the sandwich appropriate because I’m using an app to get the BOGO deal. I disagree!
… moreAnd they weren’t even busy when I picked up my order. They always make it right if I’m there in person ordering, but each of the 3 times I’ve ordered via app, they don’t include enough of the ingredients. I don’t care to waste my time or gas to go back to make them correct this. This is the last time I will order from them, in-person or by the app! This location in Herotage Plaza by Jewel-Osco just happens to be on the way home for me, but I can go to another better location.
I guess they think it’s okay to not make the sandwich appropriate because I’m using an app to get the BOGO deal. I disagree!
megan krull
If I could give this shop a -500000 I WOULD!!! I ordered an online order for pick up for my lunch break and was told they did not get my order. However, my bank was charged the fee for my order and took my money. I presented my order and bank statement to the “manager” and he still denied ever getting my order. He accused me of ordering at the wrong location even when I showed him the address was correct. The MANAGER continued to raise his voice at me and tell me it is not his problem. The system is not “his problem” he told me and therefor I could not get my food. I argued with him in regards to this situation and still did not get money or food. He was rude and disrespectful with a restaurant filled with customers in line. He said he would give me “free food” I thought that it was very out of pocket of him to say over and over again that he would give me free food when I had already pulled up my receipts for him to see I had paid. The manager and workers in this restaurant need to GO. I am so disgusted with the way they handle customers and issues.
… more