Your local Richmond Subway® Restaurant, located at 1726 National Rd West brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Sunday | 8:30 AM–9:30 PM |
| Monday (Labor Day) | 8:30 AM–9:30 PM Hours might differ |
| Tuesday | 8:30 AM–9:30 PM |
| Wednesday | 8:30 AM–9:30 PM |
| Thursday | 8:30 AM–9:30 PM |
| Friday | 8:30 AM–9:30 PM |
| Saturday | 8:30 AM–9:30 PM |
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Reviews
Martha Helderman
I normally eat at the east side location, but I happened to be on the west side, so I decided to stop at the west side one. Their food and decor is just as good as any other Subway I have been to. I ordered a Turkey Cali 6 inch Sub, Baked Lays Barbecue Chips, and a Diet Coke. All of it was delicious. I have never had a complaint about any other Subway, and I don’t have one about this location. While I was there, I did earn enough points to earn a $2 off reward for a future order. That was great!
… moreRicky Gibbs
Well it’s not a bad place if you don’t mind to be disrespected rude and not one smile and see 1 worker standing with his hands in his pocket and watch them take another women’s money and wouldn’t fix the order so she ask for a manager the girl at the counter says iam the manager and the woman says my order is messed up she showed the manager that her order online was rt but they mad it wrong and the manager says sometimes that happens I can’t replace or fixe it because it was an online order the woman says really manager says yes I believe the ppl working today 6/2/23 should be fired none of them means well and all of them are rude not professional by no means I know I travel to 18 different stores for the company I work for and I normally buy the guys at each store subway but from now on I will take our business to a better place because if this is what you guys allow I don’t want to support it
… moreSandy Peterson
I hate to leave a bad review but I cannot describe how irritated I am with this Subway location. I am not exaggerating when I say that I have not had a correct meal from this Subway in a year. Not only is it slow to move through the line but you leave the drive thru with either the wrong order or missing several items from your bag. I also will purchase an item and then come back to repurchase it and another employee will tell me they have never sold the item I have already purchased many times before. I’ve tried to give this location chance after chance and without fail every time I get an incorrect order, missing items, or both. I haven’t been back in a couple months and I won’t be back until management can rectify this reoccurring problem. You shouldn’t have to check your entire bag before you leave every single time you come through.
… moreLinda Hicks
I went there because I have love their sandwiches when they’re
… moreRene Smith
I came in with coupons that I received in the mail. It was a bogo and they wouldn’t accept it because it wasn’t programmed in the computer. ♀️ Then I proceeded to hand her coupons until 1 finally worked. ♀️ all the while another employee says oh yeah, those don’t work here but you can use them at other locations. Really?? So I am just being hopeful the right person sees this and fixes the problem. Your employees are a bit clueless…
… morePatti Fields
The last four times I’ve used my app, my order has been screwed up. I notify the staff and they tell me they’ll send coupons. Guess I’m gonna have to go out of town to get Subway because the Richmond subways don’t care about their customers!! Even reached out to owners with no response
… more3DJeff
I don’t Subway much at all but this location is probably the best one I’ve been to. The food is better than average amongst other Subways but the staff is what made this place really shine. The 2 ladies that were working were great. Funny, friendly and professional. Great customer experience
… moreBrit G
They seem short staffed and you can tell they are trying their best, like every restaurant right now. But with that said, we paid $30 for 2 foot longs and a wrap, with 3 chips. The prices understandably have gone up. But my sandwich was forgotten and I called and drove back to get it. Sat in the drive thru for 10 minutes after they said they’d be right with me. After all the other customers left I was still sitting there and so I drove back around only to be told to wait again. Then they didn’t even know why I was there, so I had to explain again and reorder at the window and wait another 6 minutes for them to make my sandwich. All I wanted was to get extra lettuce on there. And I get home and there is like 2 pieces of lettuce. I used to order a lot, but just seems like the quality and reading what people want on subs has become nonexistent. They just throw on as much as they want to which is fine, but don’t give the option to do more and less if it’s going to be the same every time.
… moreChristopher Gore
Hateful and nasty over the phone. Hire new management. No complaints about the rest of the staff but that hateful nasty phone call with the night manager ruined it for me. I understand being short staffed and stressed, but when it’s your job to be a customer service representative you can’t take your bad day out on the customer.
… moreValerie Mikesell
I was there before closing time and they were already closed and already mopping. I called several times and was hung up on. I called back again to be told they had been really busy with door dash. Nothing to do with them closing early. She was very rude and hung up on me !!!! This is ridiculous !!!
… more