Subway

  3.6 – 79 reviews  $ • Sandwich shop

Your local Independence Subway® Restaurant, located at 4201 Richardson Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery Subway 41051

Hours

Sunday8 AM–9:30 PM
Monday
(Labor Day)
8 AM–9:30 PM
Hours might differ
Tuesday8 AM–9:30 PM
Wednesday8 AM–9:30 PM
Thursday8 AM–9:30 PM
Friday8 AM–9:30 PM
Saturday8 AM–9:30 PM

Address and Contact Information

Address: 4201 Richardson Rd, Independence, KY 41051

Phone: (859) 282-0728

Website:

subway.com

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Reviews

Money Meech
This location is listed as a participating partner but they’re not if you order a promo through the app it will apply to your order take your money and cancel the whole transaction and the store will never receive it. I told the owner about the issue and he showed me an order he placed that worked when he added the promo it took his money too. Three other people had the issue while I was in the store the owner basically said it was not his problem and he can’t lose money because it not working. He suggested that I figure dinner out another way and report the transaction after the transaction officially posts. I explained what happened for 20 minutes as he and his wife over talked me and denied my claims even with providing screenshots. I was charged twice no food no money I’ll take this loss but I’ll never eat subway again there’s better options. Spend your money where you’re valued this location don’t care about customer service and good experiences he’s money hungry. Even when he lost his money no compassion it was a it is what it is ordeal for them. Lost one!
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Dani Diehl
The Subway was super clean. The sandwich they made me looks like it could be in one of their commercials. It was a perfectly layered BMT. The service was super friendly and quick too!
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Sylvia Fryman
We ordered from this location for a company event, we placed 2 large orders short notice, they were able to accommodate and even came early. They did a great job, nothing but good feedback from employees. We will definitely use them again in the future. Thanks
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Samantha Dixon
Love the people that run this subway. Always with a smile. My food is always perfect and tasty!
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David Sellers
I’ve had issues with this store before but figured I’d give them another chance, but never again. Stay away from this Subway! Easily, the worst subway I’ve ever attempted to dine. I hate giving bad reviews, but if I don’t then I’d feel bad that others recieve this horrible service.
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Malinda Cline
It’s ok for fast food so if that’s what you’re looking for this is the place to go.
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David Fortner
This is a franchise. The owners and there family members work in the store. I Remember how Subway used to be years ago and Subway the brand has changed allot. There quality has diminished. I had not had Subway for a while but when I came here the owners where from another country which is not a problem but with there broken English and there poor attitude they came across as very rude. Customer service with a friendly face should be a priority when your dealing with customers because if it’s not for us you do not have a business. Okay moving on to quality. The quality of food was poor. What I mean by that is that the veggies and the meats did not come off as fresh. The bread was cold and old. The price of Subway has gone up and quality has gone down but this place is selling leftovers. Furthermore. This store alone also skimmped me on toppings. I asked for pickles they gave me three pickle slices on a footlong. And so on and so forth with every topping. My sandwich was half as thick as it should of been. I paid the high price and got basically bread.. needless to say I have not ever gone back. I do not recommend the Subway anyone going here. If you do decide to eat herebest of luck to you and you have been warned. I will never go back.
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Makayla Newton
Absolutely love coming here! Cory & I place online orders very often and the staff is always very welcoming & friendly! Super kind and sweet!
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Esmerae Lillywing
This is one of the worst stores I’ve ever been to. Bread is good, but is the only good thing. Veggies not fresh, often out of them completely. They are the stingiest people on the planet, do NOT ask if they can throw a few more pickles or peppers on, and they count the olives. I wish I was kidding. They actually get loud!! “NO! That is how much you get!!” You get the distinct impression you are being a bother just by being there, customer service is non existant. Even worse if u bring a coupon or frequent customer stamp card. They won’t give those out, btw, so if you go you better have one already. But it makes them very mad, and they often turn to the other and speak angrily in another language, like you’re an idiot and don’t know they are complaining about you. Ridiculous.
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Gail Carroll
Stopped in about dinner time on Monday, Memorial Day. They were out of Italian bread which I’m sure is their biggest seller but, no biggie. Sub was made quickly and was tasty. They’re set up to accommodate Covid-19.
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