Laura Knight
I’m not sure if she is new or not but this most recent visit is the first time I have been to this subway in a few weeks. The other employees are great and always happy to see their customers. However, Frances had a horrible attitude the entire time she was making my sandwich. When I walked up to the counter instead of greeting me, she asked if I had a pickup order. I told her no and she proceeded to tell me to wait a moment while she cleans something out of the thing that cooks the bread. When she was finally done with that she started taking my order and she didn’t listen to multiple things I told her I wanted. She shoved my sandwich in the toaster causing some of the cheese and meat to fall off the bread and onto the little piece of paper under it. She then proceeded to check me out and asked me if I had a completely different sandwich, even though she had JUST made mine before going to the register. I haven’t eaten it yet so I’m hoping it is edible but her attitude certainly made it to where I don’t want to go back to this sideways which is sad cause it’s the closest to my house. Do better SUBWAY MANAGER. I get everyone has rough days but if you can’t separate personal issues from business, customer service is not for you.
… moreHonest Opinion
Walked into the store, looking at the menu, was treated very rudely by the employee, as if I was a problem because I was trying to order and because I didn’t know the menu she was very condescending and extremely rude. I would really like to see resolution in this because I walked back into the store today and she stared me down again, as if I was the problem. I cannot even go ahead and get gas because of her. I do not know her name, but she is extremely rude
… moreThomas Carlisle
Great service and friendly staff. Exactly what you want from a Subway.
… moreGaming Garage
I’ve gotten subs from here twice now and both times the person making them made it perfect while also being quick and efficient. The atmosphere is about what you’d expect from a subway in a gas station. I was suprised to know this location stays open until 10pm (9pm on sundays) unlike the normal subway closing time of 9pm everyday. And if you need a drink get one of the circle k cups sure you’ll have to make 2 transactions but its way cheaper that way if you just want a sub and a drink instead of getting the combo of drink and chips or 2 cookies.
… moreJared Hingle
Girl with purple hair and piercing chatting with friend the whole time. Made me wait like 5 or 10 mins. So she can go im back and chat with friend. Mumbled/ whispered when she talked to me. Seems like she’s quiet quitting idk maybe her dog died or something. Just 2 people at work big chilling i guess.
… moreSnyder Rueda
There was one worker that was an absolute kind person. I hope the best for her. You can tell the rest didn’t want to be there. One girl got real snippy and full of attitude when I wasn’t given direction on what they wanted and she took my questions as me being rude. Honestly, reflecting on the situation, she probably was projecting and needs better support from the company and a cleaner work environment if a customer can get under her skin so easily. I get it, it’s minimum wage working at a subway at a gas station. However, that is not my fault and I shouldn’t be the outlet for anyone’s issues. Maybe some customer service training and programs that may better the staff such as free schooling for culinary purposes or business? Make it worth their time so they are growing personally and professionally so they are not stuck with their job since the mood felt really uncomfortable. Sadly, not my favorite subway store. I thought being deployed would be the hardest time for me to communicate with the locals, nope, it’s being back in the states.
… moreTydon Sever
Insanely rude employee Was super mean to me
Food: …
… morejt nettles
Roaches crawling in the cookies and on the wall when I asked for a refund was treated like I’m in the wrong. Go ask Maddy if it matter or not now
… moreM Morales
The sandwich was ok. Every time I come to this location the customer service is good.
… moreApryl Marie
The girl working now is by herself and she killed it by going through the line and making sandwiches. Very respectful and nice! Will definitely be back!
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