3.7 – 190 reviews • Sandwich shop
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Your local Covington Subway® Restaurant at 741 Hwy 51 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Reviews
Anthony Brown
Went there after getting groceries on the way out. I ordered a turkey sandwich and my wife ordered a roast beef add pepperoni.
My wife’s sandwich had two slices of roast beef on it and they weren’t even folded to make it look fuller (flat) . When i begun to ask about this not being acceptable the attendant said its extra and gave me and my wife attitude . So we just let it be and left her order alone because we were hungry from being out all day running errands for the Fourth of July . When i ordered my sandwich after hers they repeated everything they said to me when i was deciding what i wanted on my sandwich loudly as if to rush me to get out of the store. I asked for light honey mustard , salt and pepper on it as a topping and instead the lady lathered a sauce i did not ask for on it and when i asked her to stop she kept going and ignored me, while rolling her eyes and muttering something in another language to her cohort . By then it was too late to change anything and i wasn’t about to go through that unpleasant process again so we sucked it up , paid and left for our food.
I normally don’t eat fast food (i consider subway fast food) , but i will not be stopping there again , heck if i need to get some grab and go while on the move i guess we’ll go to Burger King because at least there you can “have it your way”.
ZERO OUT OF TEN STARS DUE TO POOR CUSTOMER SERVICE AND BEING SKIMPY ON A COUPLE SLICES OF MEAT.
** see photo for how a roast beef sandwich from subway is supposed to look like compared to what i got.
… moreRobin Thurman
The customer service is horrible. That don’t acknowledge when you walk in through the door. I ordered a salad for the price of the salad she act like she didn’t want to put anything in the small bowl. I had to ask for her to change her gloves after using them to take money from another customer. When I asked for a refund she dropped my money on the counter instead of placing in my hand. Don’t waste your time on your lunch going to this location. Need to close down.
… moreVeronica Fleming
Walked into this Subway location at 7:11pm on a Saturday. They close at 9:00pm. I noticed a total of 4 employees. Each were diligently cleaning various areas in the restaurant. Great! I love a clean restaurant! I approached the counter and was informed I would need to wait and come back in 15 minutes to place an order because they were all busy “cleaning”. What?!? Huh?? I smiled and politely walked out. I’ll find another restaurant willing to serve food. What good is a clean restaurant if no one comes there to eat?? ♀️ ♀️ ♀️
… moreMesha Rogers
Very skimpy with toppings even after I stated I want extra. The man told me ” We can’t give extra or it will be 50cent more.” I responded “That’s fine”. Paid for my food and left.
The young man at the register was very nice and respectful tho.
… moreJack
Worst subway I have ever been. Indian boss did not ask what meat I want or tell me what meat in It But put into directly before I asked. He did not heat or ask me if I need bake the bread. Taste not right like food go bad without put in refrigerator for days. He Did not ask me if It to go or eat in store But pack directly for me. He is not polite as everyone does, No “thank you” and say nothing when I said “thank you” for two times.
… moreApril Smith
This is my really expensive chicken bacon ranch salad. A bowl of mush on some spinach is what I got. It was ordered in advance and the bag was tied so this is when I got out to the car. Did the onions and tomatoes and everything go in a blender? Where are they?
… moreKevin Snoddy
Very friendly service from all three of the young ladies involved that were there that visit. This of course resulted in my sandwich being prepared exactly as requested. Since you describe what you want on your sandwich each time you go there, the enthusiasm, professionalism, and overall friendliness of the personnel is what make or break your experience there. Good job ladies. I give you 2 thumbs up for my sandwich. The establishment was very clean, Mask are required to enter the establishment and all Covid protocol appears to be in place. Overall I was very comfortable entering this Subway and my sandwiches were made to perfection making my visit there an enjoyable one. Great job Subway Team.
… moreBailey Rose
I would give less that one star if it were an option. I get there and
they were out of the cookies I ordered and the girl looked at me like I had 6 heads when I said if I wasn’t getting them I need my money back. Entire online order was wrong, produce on sandwiches and salad looked wilted and owner proceeded to scream at me over the phone and refused to give a refund. I will never visit this store again, not a lose, the staff is so rude, owners treat people like they’re out to get him and just overall the worst human being I’ve ever encountered.
… moreEeWillyte61
I went to the subway at 741 hwy 51 north after working a hard twelve hour shift and there were three employees there but only one young lady making sandwiches. There was a person being served and myself and two others behind me. The young lady was doing the whole process by herself so I asked one of the coworkers was he going to help her make sandwiches and he just rolled his eyes at me and kept doing what he was doing, stocking cheese. Needless to say I will not be shopping at this Subway store again the one in Walmart has much better service and the guy over there needs to go to this location and give them some retraining. I walked out without being served. They don’t deserve my hard earned money.
… moreHolly Sain
I placed an order 2 hrs prior to showing up before I go into work, only to walk in and see a girl who acts like she knew nothing and panicked at the long line, tell me they haven’t begun working on it. I leave to go pick up something and return, and they still have not started on my order, and on top of that, let someone walk out with another customers order! The girl definitely needs retraining. The food was made horribly and was a waste of money that night.
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