Your local Phenix City Subway® Restaurant, located at 2C West Ridge Dr brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Thursday | 9 AM–12 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
| Sunday | 9 AM–10 PM |
| Monday (Labor Day) | 9 AM–10 PM Hours might differ |
| Tuesday | 9 AM–3 PM |
| Wednesday | 9 AM–10 PM |
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Reviews
D M
Walked in and no one was there but the two ladies working. Was told I was going to have to wait at least 20 minutes so they could work on all the online orders ahead of me. I realize many people do online orders now but they should be trained to space them out and also take the people that walk in to order. Or have one person there that only does the online orders while the other helps customers inside. Definitely need a manager in there figuring it out as this isn’t the first time they’ve been backed up.
… moreAmber Williford
I ordered through door dash since I don’t have a vehicle right now they legit gave me burned bread so hard I had to throw out the food I also ordered 2 cookies they were also not what ordered I called up there and the manager is very rude asked me to bring the food back up there for them to remake it when I told her I’m unable to drive since I don’t have a vehicle she said you really can’t get up here In the next 24 hours i then stated once again I do not have a car and she rudely said we’ll let me talk to my dm and see what we can do I honestly doubt I will receive a call back this location is absolutely the worst subway I have ever been too or have ever ordered from!
… moremeghal110
Horrible customer service! Was told that no changes can be made to sandwiches if it’s a specialty sub, not even take off tomatoes! And I’m allergic! I was told, well I guess you can’t eat that sandwhich then huh! Both sandwhich “artists” were horrible and rude! It was explained to me that new rules were put out on Thursday that if you want to make any changes to a sub you have to do a build your own sub, which prices out to twice as much as a specialty, if you want to add even pickles to a sub.
… moreNightwalker The Charmer
This place is the best. The ladies here are always smiling and on point when it come to making sandwiches. I won’t go to another store, the customer service is the best. The staff is great. I’m greater with a smile each and everyday I open that door. No matter what time you come in, they ready for you with a large smile and a happy attitude. They brighten my lunch each time. I sit and eat my lunch each day there cause I live the atmosphere and the company. Ladies keep up the great work and I’ll see at lunchtime tomorrow.
… moreTina Petrone
The lady with the pink hair and the tall girl light skinned girl gave the best service with a smile even though they was extremely busy. The customer service and the sandwich was well worth the wait.
… moreElla Kelley
My husband had ordered me a footlong toasted , once I opened it I seen was burnt , he said they had been slammed so I figured maybe the toaster had been used prior to my order n just over heated the bread due to that no biggie I called n asked if I brought it back if they could remake it which they agreed ok that’s great but once I got there the lady remaking my sandwich gonna ask me if I did something to the sandwich so I asked what she ment and she asked if I ate it ..lady clearly can see I’m holding a whole footlong sandwich in front of her… So yeah I kinda felt someway about that. And u could clearly c my bread was burnt n felt hard to touch .
… moreLu’ TeGa
I always come to this subway and order a chicken and bacon sandwich. I always ask for chicken strips instead of that shredded chicken because I think it tastes bad, and I am always told this is a different sandwich and they would have to ring it up differently, which is fine! I ordered online, but did not know how to specify I wanted a chicken strip sandwich with bacon and cheese on it. So I called the store and asked the lady how could I substitute. The lady informed me she was out of stock on chicken strips and hung up the phone. I drove up to the store and saw that she was fully stocked with the chicken strips. I offered to pay for the bacon and the chicken if it’s necessary. She refused to make my sandwich the way that I asked! That’s unbelievable! I did not ask for anything free, and I was refused service. I then asked the third employee, who did appear to be wandering aimlessly from the front to the back, could he assist me and just ring me up for some chicken and remake my sandwich, and he said no! I ultimately asked for a refund because all I wanted was a chicken strip and bacon sandwich, however it seems you must be a part of some secret society to order this sandwich. The employee named Dee, even accidentally dropped saliva out of her mouth, onto the counter and onto my bag of food. I asked her to remake it because of her saliva, she wiped up her spit off the counter and went back to making food! Unbelievable! I left my food on the counter and called my bank for a refund because they refused to give me a refund. They told me take the spit or leave it. I left it and won’t be back!
… moreLatoya Ingram
Very rude the one with green hair. Only asked for a sandwich to be made on a different bread. Over heard her say she had to remake a sandwich, but couldn’t remake mine.
… moreC Thomas
My sister placed an order on the website for pickup. They refused to make the order because they said it didn’t pop up on their end. She showed them proof of the order, and they confirmed it was the right location, date, and, time and still refused and were making other people’s orders. People constantly walked off while she was looking for help and even the manager refused. She was waiting there for 2 hours. The subway wouldn’t even answer the phone when we called. Please don’t go here. Horrible customer service.
… moreKelly Adams
This is what the bathroom looks like today. My pictures do not give justice to how filthy the bathrooms are. The bathrooms are shared with Little Caesars so idk who’s responsibility it is to clean them but with all the sickness going around they should be priority. Especially when they do not have customers. Like right now.
… more