Lana
The food was very fresh, from the bread to the meats. I ordered 2 footlocker meatball subs and a 6 inch cold cut. The bread was soft and fresh. Everything tasted clean lime they care for the food. By far, the best Subway I have tried being in Huntsville. Custo.er service was great and the restaurant was exceptionally clean. I will return again. Amazing job!
… moreOlandis Matthews
This subway needs to fired these 2 short girl employees. I asked for a steak egg cheese on a wheat bread footlong one girl saying that it’s for breakfast service only I’ll say, okay, but the sign says all day breakfast And then while they were fixing my sandwich, one of the girl instead giving me 4 eggs, she decided to take 1 egg and slice it and put it on my sandwich, I said, forget it, I’m done and I walked out. The same girl who over charged me on my food and didn’t give a large cup that I asked for was there. Do not go back over there. Go to Publix they got the best sub sandwiches
… moreLatoria Thomas
This subway refuses to take coupons by making up what sandwiches they will allow you to use based on the coupon even though the coupon already has ‘Exclusions”. There is NO sign up and they wait until you order and get ready to pay to tell you they wont take your coupon. They are rude about it and the customer service is terrible. Server 0307 needs more training in dealing with customers. I stood there and watch a woman cry becasue she didn’t have enough money to pay for food because they declined her coupon and when she asked for a discount instead of them tossing the food out they refused. Sometimes you do the right thing regardless of money and give excellent customer service. I will NEVER go to this subway again because its the only one who gives trouble with coupons.
… morejoshua collins
Lucy and her family are so kind and amazing. It’s the reason I like eating at subway and why I always come to this location. Recommend it to everyone
… moreAllison Martin
Absolutely disgusted and disappointed.
Went there today for two lunch meals. First issue: There were specks of various sizes, particularly bug shaped, in the Mountain Dew fountain drink. After several attempts to get a clean cup full of Mountain Dew, there were still specks coming out. We captured a 30 second video of our final attempts, which still found specks that look like parts of a wing and exoskeleton.
When I brought it to their attention, they told me to try one of the other drinks as their solution! Which is simply unacceptable to suggest. If one spout is filthy, why would we trust the spouts of Pepsi or Dr. Pepper to be any cleaner? We would not have been able to see the filth if we had picked darker drinks. After some back and forth, I left without my full meal as they were not willing to accommodate this matter.
On to the second issue: Subway has had a price increase and their excuse is that all ingredients are fresh and meat is sliced daily in house. When I bit into my sandwich (because I’m trying to salvage my losses), I was met with the taste of stale bread (dry and overly chewy) and meat that tasted as if it was previously frozen and thawed, giving it a bland taste and disintegrating texture to chew.
Between the poor quality and bad customer experience, I couldn’t eat my sandwich; it was absolutely disgusting. This means I paid for a meal that I could not eat.
Last issue: This one is personal. Instead of focusing on the “bug in soda” issue, they complained about my “yelling” to my fiance who showed them the video. I never raised my voice or spoke to them disrespectfully, however, my matter of fact tone was translated as yelling, which came off as predjudice to me as a woman of color.
More importantly, complaining about the customer as they are complaining about filthy soda is a customer service failure as much as it is a health concern.
I will be contacting the health department and corporate.
The video of the dirty soda is available upon request.
… moreJasmin Toor
I love coming to this Subway for a quick and healthy meal. The ingredients are always fresh, the bread smells amazing, and everything is made right in front of you, just how you like it. I appreciate the variety of options—from classic subs to wraps and salads—there’s something for everyone.
The staff is always friendly and patient, even when I take a little longer to decide. My order is prepared with care, and the place is clean and well-kept.
Highly recommend if you’re looking for a customizable and tasty meal on the go!
… moreAkashdeep Singh
I stop by this Subway about once a week, and I absolutely love it! The staff is always super friendly and welcoming. They do a great job keeping the place clean and tidy, which I really appreciate. It’s one of my favorite spots—always a smooth and pleasant experience!
… moreKaliahLeah Williams
They get a PERFECT score from me! It was nice and clean, I was greeted when I walked in and served with a smile.Everything was a smooth transaction!
… moreLasha23
We pulled up to the restaurant and noticed one of the employees was sitting down at a table. As we walked closer we noticed same employee was digging in his nose. We stood at the door for a while, and watched him continue to dig in his nose for a good 30 seconds. We opened the door and that’s when he finally decided to stop and turned around in shock. We changed our minds and left. YUCK!
… moreAmandeep Kaur
Always a great experience at this Subway! The service is fast, the place is clean, and the food is always fresh. Harleen, one of the employees, is amazing. She is super friendly, helpful, and makes sure everything is just right. Great customer service!
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