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Your local Lutz Subway® Restaurant at 1575 Land O’ Lakes Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1575 Land O’ Lakes Blvd, Lutz, FL 33549
Phone: (813) 949-3232
Order and Reservations
Order: Order online
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Reviews
Dharma Bell
My experience at this Subway left much to be desired. The overall cleanliness of the establishment was subpar, with tables that appeared to not have been properly wiped down and a noticeable lack of attention to detail in the food preparation area. The customer service was lacking, as I felt ignored and unacknowledged by the staff during my visit.
In terms of improvements, this Subway would benefit greatly from a thorough deep clean to enhance the dining experience for customers. Additionally, focusing on customer service training for the staff to ensure a more welcoming and attentive atmosphere would go a long way in improving overall satisfaction for patrons. Overall, there is significant room for growth and enhancement at this Subway location. This is by far the absolute worst subway ive ever visited.
… moreIn terms of improvements, this Subway would benefit greatly from a thorough deep clean to enhance the dining experience for customers. Additionally, focusing on customer service training for the staff to ensure a more welcoming and attentive atmosphere would go a long way in improving overall satisfaction for patrons. Overall, there is significant room for growth and enhancement at this Subway location. This is by far the absolute worst subway ive ever visited.
Hussein Younes
Absolutley phenomenal group of people Elijah was amazing and incredibly helpful, Vincent was great
… moreDenise Seibel
I never post negative reviews, I would much rather call, but no one is answering the phone.
Note: Subway has always been a favorite of mine for fresh sandwiches, even when traveling, we would always stop at a Subway, due to quality and their staff.
This is our experience today.
After ordering from the 1st employee (he was fine), 2nd employee took over after toasting of sandwich. This employees’ hair was greasy and dirty, and hanging in her face over the food. Instead of any verbal communication, she just kept looking at us as to what we needed, no verbal communication at all. During this time we had plenty of time to look at the toppings. (Yes, there should’ve been where I walked out). There were two sides, one look fresh and the other one looked like left over, She took from the not so fresh side.
I did notice that the Plastic part where they put the toppings on had not been scraped from the previous sandwiches, as I thought this is their normal procedure. I looked back after our sandwich was done and they hadn’t scraped it off either.
Looking at the toppings again, I noticed how dirty the glass was on the inside of the glass of the toppings. Yes, there was white marks, but it was just the smearing around of whatever grease or film was on the glass.
In addition even where the cookies are held in a separate glass enclosure, the glass on the inside was dirty.
Getting home I did eat a quarter of the sandwich, there is hardly any meat in it, the bread was not fresh and had no fresh bread taste to it.
Again, this is just shocking for me that I went into a subway and it was dirty. I have noticed when we go shopping that the Subway inside Walmart has been empty instead of full like it used to be. And now I know why.
… moreNote: Subway has always been a favorite of mine for fresh sandwiches, even when traveling, we would always stop at a Subway, due to quality and their staff.
This is our experience today.
After ordering from the 1st employee (he was fine), 2nd employee took over after toasting of sandwich. This employees’ hair was greasy and dirty, and hanging in her face over the food. Instead of any verbal communication, she just kept looking at us as to what we needed, no verbal communication at all. During this time we had plenty of time to look at the toppings. (Yes, there should’ve been where I walked out). There were two sides, one look fresh and the other one looked like left over, She took from the not so fresh side.
I did notice that the Plastic part where they put the toppings on had not been scraped from the previous sandwiches, as I thought this is their normal procedure. I looked back after our sandwich was done and they hadn’t scraped it off either.
Looking at the toppings again, I noticed how dirty the glass was on the inside of the glass of the toppings. Yes, there was white marks, but it was just the smearing around of whatever grease or film was on the glass.
In addition even where the cookies are held in a separate glass enclosure, the glass on the inside was dirty.
Getting home I did eat a quarter of the sandwich, there is hardly any meat in it, the bread was not fresh and had no fresh bread taste to it.
Again, this is just shocking for me that I went into a subway and it was dirty. I have noticed when we go shopping that the Subway inside Walmart has been empty instead of full like it used to be. And now I know why.
eden
The customer service was the greatest I’ve ever experienced. There was a blonde, older lady and a middle-aged gentleman with tattoos working (forgive me, I don’t know their names) and helped me to the best of their ability. I didn’t know that there was a bunch of changes with their flatbread that happened and I only ended up with a wrap when I wanted a sandwich, and they made it right by giving me a sandwich along with my wrap because of my lack of knowledge on what’s happened since they’ve been bought out by Arby’s. The kindest people I’ve ever encountered in customer service by far! Highly recommend eating here if you’re ever shopping around in this Walmart!
… moreCadence Heinicke
After shopping, me and my boyfriend went to get some subway. Once we got there immediately off the bat, the employee serving us had informed us that they had certain ingredient but because she felt “it didn’t look good” she refused to give us the ingredients we wanted even after assuring her we were fine with having it. and then after the sandwich was made, me and my boyfriend noticed that as she rolled it, it was upside down and the ingredients had fallen out and into the paper. After telling her she said “it would be fine“ and didn’t fix it. Then to top off the already annoying interaction once it came time to pay, after my boyfriend had spent $100s on groceries she grilled him for having me pay??? and not in a funny sarcastic way, in a abrasive and condescending tone. I kid you not, she audibly said “Ohhh i see what happening here.”
… moresean plays
Literally no meat, a bread sandwich. I got the Philly…Goodness this is sad!!!!
… moreJasmine Jackson
It is only right I come express the awesome service I received from this Subway’s day crew on 6/20/20. From the greeter all the way down to the cashier. I felt welcomed. Being a previous subway manager and working for Subway for almost 10 years I wish i had this kinda team that was driven for awesome service. Keep up the good work. It do not go unnoticed! I will drive out my way just to visit this subway again!!
… moreMeaghan R
Emily was very efficient. Definitely hard working individual and I commend her for handling a group of customers so quickly. Even though she was busy she kept up with customers. This location always works efficiently. They are friendly. Another employee Jen always makes conversation and is another one of the hard workers at this Subway.
… moreF3r0c10us
Erica is SOOOOO slow and charged my friend 19$ for a foot long meal and 2 cookies. Rang everything up separately…
We were the only two in line 25 mins..??
Other employees there but no one cared that service sucked as long as there was bread to make and meats to slice I guess…
… moreWe were the only two in line 25 mins..??
Other employees there but no one cared that service sucked as long as there was bread to make and meats to slice I guess…
Robert Minard
After being cut in line by not only a Walmart employee but a complete random stranger as well…in full view of both of the Ladies working at that time…it took almost 25 minutes to get a single sub and they still managed to mess it up. The food was terrible and the customer service was even worse.
… more