Subway

  3.3 – 37 reviews  $ • Sandwich shop

Your local New Bern Subway® Restaurant, located at 3105 Dr MLK Jr Blvd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Subway 28562

subway.com

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Reviews

Jessica Diett
Here for a visit, so it’s my first and last time at this Subway. It is within a Walmart. Usually, Subways are at the front, but this one is waaaay back in the dairy section. So if you’re looking to grab something real quick, this is not the place. Besides that, there was only one elderly lady working. I’m sorry for her, but she was really slow! It is beyond my understanding why you would have someone so slow working there during lunch time. There was only one woman with 3 children (already done building their sandwiches, about to bag up and checkout) and one other woman in front of me. It still took 20 minutes until it was my turn. At this point, there were already 3-4 people waiting in line behind me. When I placed my order, they were almost out of everything. No italian & herbs bread, no tomatoes, no mayonnaise, no chips, etc. So I ended up with a plain white bread with lettuce, cucumbers and a ton of red onions. She also misunderstood me and put on the jalapeño something dressing instead of ranch… so not only was the sandwich dissatisfying, but also did I had to pay full price for my veggie delight. Ridiculous!
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cassandra walker
So… my family was in town for the MS BIKE Ride…. I called the store to order and was told that I had to order online for catering.. I ordered $170.00 worth of subs… pick up time they gave me was 12 noon .. I called ahead spoke to a pleasant Ms.Ebony.. she advised me that I could indeed pick up my order early since … when I get there Ms.Ebony wanted to clarify why my fourth sub had on it.. once the confused was cleared up we realized the folks who were there to approve/accept the order wrote to her I had 4 subs with the last sub being half veggie.. however, my order was for 4 platters the 4th platter being half veggie (each platter was to consist of 5 ft long subs).. The ONLY reason they rated a 5 was because Ms.Ebony then turned her entire focus to us and got the order done. Now let’s talk about bread.. they was two full pans of bread already prepared .. the bread was either no proofed enough Ms definitely not baked correctly so with the upmost integrity she did not make our subs with that bread and had to instead proof and bake more therefore there was a lot of customers who were not served.. she nicely explained that if they wanted to shop and come back she would gladly serve them.. Ms.Ebony made our order as right as she could with what she had to work with.. this would be TOTALLY unacceptable if I was the manager.. though Ms.Ebony was stressed, had to clean, restock and bake bread she still have great customer service… that’s the only reason I didn’t request a refund and go to Firehouse .. I applaud her and if she is not your manager she should be because any manager that lead by example would have had folks to scared to leave the next shift in that condition.. Ms Ebony … it subway doesn’t know what a jewel they have in you find a place that does!!!
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Sarah Bushes
Food was very soggy. Management clearly does care how the food is prepared. One worker showed us how badly molded the food was and proceeded to tell us that management said cut around it. I wonder why y’all can’t keep worker. Please be careful they’ll serve you anything and as far as the manager goes she doesn’t dress appropriately found hair in the food overall the store should be closed and inspect for health risk
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christian morris
The woman working(ebony) was very nice. She cared about how our meat looked and how our vegetables looked. She had great customer service overall!
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Leslie Womack
No carbonation for the soda no water only plus was the sandwiches were good
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Cameron Rust
Went yesterday 5/7/21 while shopping around 10:50am. Evidently cleaning and door dash customers take priority to customers standing in front of you in the store. There were two employees one behind the counter and one mopping the floor I was the only customer there along with the door dash driver who wasnt even near the counter and on the phone. Before i could even order one employee asked me if i was coming back because they had “a door dash order.” So i said ok and go get the rest of my items. (Didnt watch them make the sub) I get home with my order and the sub was about only half right. I ordered toasted.. the bread stuck to the paper. The chicken was cold. Missing one of the vegetables and no sauce. I get better service from the lady who is usually there by herself around lunch time
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Lauren Lament
At least it’s clean? The manager isn’t versed in DoorDash protocol at all. The order wasn’t received on their end but she told me that she wouldn’t make it since she didn’t have the ticket (if you’re a Dasher you know that we order if the store didn’t get the order) and was ADAMANT that she especially wasn’t going to do that if I couldn’t pay (it tells you in DoorDash to NOT use your Red Card).
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Steve West
Ordered a sandwich through the app. Went to go pick up my sandwich and they had not started making it yet. Employee acknowledged me and said she would be right with me. Continued to assist other customers even though I got there first. When she finally got back to me, she said she could not make my sandwich due to meatballs were prepared. They said were supper busy ( all I saw was four customers) and she did not have time to do my order. I asked to speak to a manager. She called her manager who in turn got nasty with me for complaining. I sat down while waiting for a refund. After thirty minutes of waiting, the employee started thawing meatballs for my order. I told her I just wanted a refund so I could get back to work.She told me couldn’t do it because she was not a manager. She told me one might be in tomorrow and check then. No food, no refund and a whole lot of an attitude. Employee then told me to leave or be arrested for complaining.I do not blame the employee, she is a product of poor management operational neglect.
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Regena Sorg
Went in tonight with my husband and the guy that was there had the nastiest attitude ever. He looked at me and my husband like he was disgusted. Throwing our food around, burnt the bread on one of our subs and laughed when my husband asked was the bread suppose to look like that. I’ve never in my life experienced that type of service before and will not be eating from here again.
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Anna K
“Be back in 5-10mins” “Ring bell for service I’m doing prep in back” … sat and waited after ringing bell about 3 times 5 minutes apart. Had people behind us also wanting service … after shopping and coming back to no service again we left and went to Jersey Mikes !
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