Your local Kannapolis Subway® Restaurant, located at 2221 Roxie St brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 2221 Roxie Street Northeast, Kannapolis, NC 28083
Phone: (704) 795-7827
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Reviews
Taz Moore
Sometimes not new food or clean food, because it leaves in refrigerator for 3 days or more. Some food became old food. So, don’t come eat often…
… moreAngel Mills
Evelyn and this subway provided the WORST customer service experience I have EVER had. I placed an order online through Subway.com on 1/23 at approximately 4:00 pm. I tried to call the location to be sure that my order was toasted. I called 4 times and finally left a voicemail. Nearly an hour passed with no update on my order. I called again and spoke to an employee that said they were not taking DoorDash orders. I explained I ordered through Subway.com and she stated her boss instructed her to close. I asked to speak to her boss and she said “he’s right here” then proceeded to hangup on me. I called back twice and was sent to voicemail. I then received a call from the delivery driver that stated they had a sign on their door stating they were closed due to staffing shortages. I apologized to her and she stated she’d cancel the order on Door Dash’s side. I proceeded to then call the location twice with no answer. When I called a third time I left a voicemail. Halfway through my voicemail someone picked up. I asked for her name and she said “subway worker.” I expressed my situation and she said “my boss told us to close” to which I requested to speak with her boss and she said he was not there. I asked how I could contact him or a customer service line and she said she could not tell me. I asked how I could get my money back, as it had already been charged, and she said I should cancel the order. When I asked how, she said she did not know but would try to cancel it. I asked again what I should do and she said I could come in and see her boss the next day. She went on to state she was off the clock and only answered my call because I was upset in my voicemail. I again asked for her name, to which she asked why. After significant back and forth she stated it was Evelyn.
… moreAllison Jennings
It’s not quick and easy, ordered on the app got the notice it was ready for pickup after 15 mins. Went inside nothing on the rack, so used the bathroom came out thinking it would be there then, nope. Asked about my order, said they didn’t get any veggie delight sub order, older lady looked in an envelope find the order made my sub. Checked before I left the bread was burn on the end and hard. Just asked for a refund instead. They don’t carry red pepper relish.
… moreMeg Martino
I visited this Subway today as it is my normal Subway that I visit several times a month. I typically get the really nice lady who works in the morning (she’s an African American woman) or the two younger boys. They are always delightful and friendly.
… moreLibby L
First off, the sandwiches were pretty good. My only problem was the people working. They were very nice, but everything didn’t seem that clean. I saw no one wash their hands, just changing gloves. One gal, was handling money and then just put on gloves when she was done; no washing her hands before. I don’t see the point in putting on gloves if you’re going to touch the outside of the gloves with dirty hands. Another thing, we saw the same girl bringing lids for cups to the front drop a bunch of lids on the ground, and then pick them up and put them with the rest. Overall the experience was pretty odd, I’d go to a different subway next time.
… moreLea Jade Hilton
WORST SUBWAY I HAVE EVER BEEN TO!!!! They are so slow at everything and when you asked for them to put something on the sub they barely put like one of something. I know that they have a certain amount that they have to put on the sub but the amounts they put on there are ridiculous. Every time I was ready to pay the manager kept walking away from the cash register as soon as I tried to hand the money to him. He stuffed all of our sandwiches in one bag ALONG WITH OUR COOKIES. I cant believe that they are so cheap that they couldn’t at least use another bag. I looked in my bag and saw one napkin per sub. The service was horrible. There was an older lady working and she was super rude. I will NEVER come back here again. You have definitely lost my business.
… moreNaoma Hess
Had a wonderful experience at Subway with my vegan sub. They had all my ingredients (including guacamole!), and the staff was superb–made my sub very neatly, evenly, and exactly as I requested. Very professional and courteous!
… moreTiffany Steele
Customer service was not good…2 girls working that didn’t offer much customer service. Asked if we could get meatball sub with kids meal and it ws a no, apparently there is no substitutions. Okay fine so my kids picked another option for kids meal because they wanted the toy all to find out after checking out that they are out of toys and I only know that because I asked where their toy was, they never offered to tell me that when I ordered. They just said they ran out, no other customer service or effort to make that right. She said they don’t charge for the toy with the kids meal. However I could have split the 6in. meal between my two small children and saved money. Let’s be honest, kids care about kids meal toys, order more before you run out or tell the parent ordering.
… moreJennifer Moses
I would have to say chassidy is one of the rudest people I have ever encountered. The website for this location says they are open until 9 so I place an online order, pay and then call to add something to my order and chassidy said they were closed which at that point it was only 835. So when I ask her who I needed to contact to get my money back she says I don’t know and then said she would give her manager Paula or Paulette not sure my number and she would call me back immediately, she never did. Then when I called back she said it wasn’t her problem because they didn’t get the money. I feel like it is her problem because she represents subway and I payed for something I’m not going to get. So for one you need to fix your hours information because it is not accurate and hire more friendly customer service. I will never eat at that location again because of chassidy and her attitude.
… moreMarilyn Moore
Very disappointed. Part of what makes a good sandwich is fresh bread. I bought a sandwich for takeout. When I started to eat it at home immediately it was evident the bread was not fresh, in fact it should have been tossed. I would have returned it except my husband went to work and I don’t drive. I still like Subways but I guess I have to sample the sandwich before I leave the shop.
… more