Pamela Grimes
I never leave reviews but that was the worst service I have ever experienced! Two workers and there were about 5 people in front of us. We waited for 40 minutes for our turn in line and to get our subs. Two people behind us left. The workers moved in slow motion seeming like they were high or maybe just don’t care at all. So insane how bad it was!
… moreFiz M
Walked in at 8:28 pm when they close at 9pm. I had to order 4 footlongs and the worker asked me “You know we close at 9 right?”. I did not like her tone. She and one other made my food well but their attitude was obviously bothered. I was out of there at 8:40 by the way so what’s the problem?
… moreJoseph Sacha
I picked up a sub there Aug 15 at 630 pm. The sub artist and cashier were extremely friendly and gave tremendous service making sure the sub was exactly how I wanted it. Just ordered the sub but felt very welcome there with their conscious attitude. A rareity now a days from fast food restaurants.
… moreTrista Whistler
My Fiance went to pick up my food and was told that they didn’t have boxes for the dorito Nachos, and then when I asked for a refund, the girl told me she did not know how to do that. So now I am out of money and I did not even receive all of my food. On top of that, the lettuce on my sandwich is still harshly frozen. I asked the girl when I could speak to the manager and she told me she did not know when she would be in. This is really unprofessional 🙁
… moreSarge Chona
I always love Subway, but how can you not . So there was only one person working the at the time, and the toaster wasn’t working.. hahaha. Oh well.. the gentleman made sure we were aware of this before we ordered.. he got all our stuff made in great time and with a smile.. it’s rare to see people behind the counters working with a smile. I wish I got his name.. young gentleman. He should be recognized for his great work ethics..
… moreAlyssa Feist
Wasn’t super bad but a couple of things. The opening time was 10 am but on December 27th the doors weren’t open and nothing was set up until 10:10 ish. The chip selection, which may be a subway thing is meh. I remember there being a lot more options honestly. The soda had barely any flavoring in it. As for the sandwich that was totally fine and yummy. Everything else though makes me a hair hesitant to come back here.
… moreToxic Kitten
The whole team here is completely unprofessional when they mess up or forget an item. Bread was stale and meat tasted nasty too. 🙁
… moreRobert Moscato
I ordered 2 subs online from the store on 3473 Merchant Blvd, Abingdon Maryland, 21009, and had them delivered by Door Dash.. The one sub I ordered was the#1–The Philly. Using the customizing menu, I unchecked the veggies boxes. My receipt clearly says, #1 Bacon added, Italian bread-toasted, Regular mayo. What I got back, was loaded with veggies, and practically had the steak, cheese, and bacon painted on. My grandson was very disappointed, and did not want the unfortunate glop. I called the store to try to explain what happened, but I could not get the server to understand our problem., and no manager was on duty at the time. I feel that I should be reimbursed for the cost of the sub–they did not qualify for the BOGO-why, I couldn’t tell you. I gave a tip and paid the Door Dash fee, for one inedible foot long, that went in the trash. My grandson deserved better. P.S–When you try to contact Subway Guest Care by using the online form, it informs you that the store number is invalid, when it actually is valid, and wont send the form. Pretty convenient!!
… moreSadie Jackson
I just purchased a wrap send sub from this location next to Wegmans and the woman at the counter, who may be the onwer was rude. I tried to explain to microwave the bacon separate to make it crispy and she stated “don’t tell me how to do my job”. Then when handing me the bag, I asked if she could tell me which subway sandwhich label was the wrap or the sub (because I’m dropping the wrap off to a coworker and don’t want to give the wrong one) and the lady at counter responded “its easy you can figure it out”. From the beginning she seemed frustrated and agitated to be there….when I arrived no one was even there so I don’t know why she was rushing me. I am active duty military and am appalled at such customer service. She needs customer service training skills! The store is clean and the meat products look ok, but the customer service gives this Subway a bad expereince.
… moreScott Buckheit
Was told the coupon I presented was not valid for the entire menu numbered 1-12. After I showed this was not true I was then told that they don’t accept corporate coupons? Don’t send out coupons if you won’t accept them! She also attempted to charge me for bacon even though it was part of the sandwich. The other young lady made it right, but still why would you not honor your own coupon?
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