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Your local Northborough Subway® Restaurant at 200 Otis St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Subway® Restaurants | SUBWAY at 200 Otis St Northborough MA
Your local Northborough Subway® Restaurant at 200 Otis St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6″ …
Subway Locations in Northborough, MA| Subs, Sandwiches, Salads
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Subway, 200 Otis St, # 2158, Northborough, MA 01532, US
Get more information for Subway in Northborough, MA. See reviews, map, get the address, and find directions.
Reviews
Mani Kandan
Avoid this location at all cost. Yesterday I ordered a foot long sub from this location. The bread looked very old and not fresh (see picture), the bread was crispy like a chips (my first time eating such a bread in a subway). I understand everyone makes mistakes, so I called the store and politely asked them if they could replace. The person who answered the phone was very rude, I clearly told them I don’t need a refund I just need a sub to eat, I told them I will bring it back and if they could make it fresh. She was so stubborn and said no way she can make it. She also mentioned that since you used coupon this is the quality you get (really ???? I definitely want subway corporate to read this ) This is the first time I am experiencing rude customer service in a subway.
If the owner reads this, I have a question for him/her: see the picture and tell me if you would eat this sub. Is it right to say that you cannot replace when the product is not edible.
… moreIf the owner reads this, I have a question for him/her: see the picture and tell me if you would eat this sub. Is it right to say that you cannot replace when the product is not edible.
shiroma herath
Avoid this place. The server (thin indian girl) never listen to the customer. Never put the right amount of meat. Always put half the spoon. The bread was not fresh. I would give zero stars.
… moreTalha Rehman
I had a great experience at the subway. My tuna sub was the best. I asked the woman helping to have the sub toasted a little more. And I loved it! Great staff, great location and great food!
… moreGaurav Sharma
This is the 2nd time I went here and somehow got the bread, veggies all were stale. I pointed this out to the server but she did nothing.
… moreMicky
Incredibly cheap, and very inattentive customer service. When I was ordering they told me that there was a limit of only three different types of vegetables something I’ve literally never heard of in my entire life of ordering subway. Sure enough when I looked into it later this is totally against company policy for franchises.
Another first for me is that the person serving started wrapping up the sandwich without asking about the sauce so I had to stop her and have her unwrap it to put a sauce on.
… moreAnother first for me is that the person serving started wrapping up the sandwich without asking about the sauce so I had to stop her and have her unwrap it to put a sauce on.
Edm Grafix
I was Subway customer over 20 years and this is worst ever experience I ever had in my life! This location is a joke! I ordered 3 sandwiches and two of them was completely wrong! Drove all the way back after finding that sandwiches was wrong. Manager was arguing with me and did not even gave me my money back or did not made a right sandwiches that I was requested! I will not be back to this location ever! I am not recommending to place your orders online! They mixing up all ingredients. They need to learn how to treat their customers! Manager should be ashamed of herself! Never again even look at this place!
… moreDhiraj Girdhar
I had very nice experience with the staff members, they were very polite and helpful. I ordered veggie patty footlong and it was yummy. Subway app experience was really bad, first time it showed me expired coupon and next time it promised for 3x points but I never got 3x points. From order perspective app experience was not bad. It stored my previous orders so next time it was very quick.
… moreNeighborhood Watch
I ask for napkins she gives me a bunch of scrambled Scrambled napkins this is ridiculous. Then I asked for a good ones. She folds it in front of me and give it to me and look at me with a bad face( food was perfect good i changed to 4 star because food was amazing great
… moreHarry Cordon
Thank you so much for a wonderful visit. I really enjoyed meeting you.
Such great service. Very friendly and efficient.
… moreSuch great service. Very friendly and efficient.
Sandra Tkaczuk
I ordered a sandwich from this location and the bread was soaking wet and the bacon was not cooked. I returned so I could I get a fresh sandwich and show the one that I had received and the women at the register refused to provide me with a new sandwich. I opened the sandwich for her and showed her what was wrong and she didn’t care. So I left the sandwich with her. The customer service at this location is terrible.
… more