Your local Northborough Subway® Restaurant, located at 200 Otis St brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Monday (Labor Day) | 8 AM–9 PM Hours might differ |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |
| Sunday | 8 AM–9 PM |
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Reviews
Mani Kandan
Avoid this location at all cost. Yesterday I ordered a foot long sub from this location. The bread looked very old and not fresh (see picture), the bread was crispy like a chips (my first time eating such a bread in a subway). I understand everyone makes mistakes, so I called the store and politely asked them if they could replace. The person who answered the phone was very rude, I clearly told them I don’t need a refund I just need a sub to eat, I told them I will bring it back and if they could make it fresh. She was so stubborn and said no way she can make it. She also mentioned that since you used coupon this is the quality you get (really ???? I definitely want subway corporate to read this ) This is the first time I am experiencing rude customer service in a subway.
… moreHarry Cordon
Thank you so much for a wonderful visit. I really enjoyed meeting you.
… morekrishna ramani
Such a great place with very helpful staff and of course excellent service and food.The staff were committed to great service and were very friendly.presentation could be a little more creative,but other than that,I would eat here again. Highly recommend this place. Thank you
… moreEdm Grafix
I was Subway customer over 20 years and this is worst ever experience I ever had in my life! This location is a joke! I ordered 3 sandwiches and two of them was completely wrong! Drove all the way back after finding that sandwiches was wrong. Manager was arguing with me and did not even gave me my money back or did not made a right sandwiches that I was requested! I will not be back to this location ever! I am not recommending to place your orders online! They mixing up all ingredients. They need to learn how to treat their customers! Manager should be ashamed of herself! Never again even look at this place!
… morePriyanka Moradiya
Food was awesome as always and staffing is friendly. Best place to have food after summer shopping since hours.
… moreSandra Tkaczuk
I ordered a sandwich from this location and the bread was soaking wet and the bacon was not cooked. I returned so I could I get a fresh sandwich and show the one that I had received and the women at the register refused to provide me with a new sandwich. I opened the sandwich for her and showed her what was wrong and she didn’t care. So I left the sandwich with her. The customer service at this location is terrible.
… moreDhiraj Girdhar
I had very nice experience with the staff members, they were very polite and helpful. I ordered veggie patty footlong and it was yummy. Subway app experience was really bad, first time it showed me expired coupon and next time it promised for 3x points but I never got 3x points. From order perspective app experience was not bad. It stored my previous orders so next time it was very quick.
… moreTalha Rehman
I had a great experience at the subway. My tuna sub was the best. I asked the woman helping to have the sub toasted a little more. And I loved it! Great staff, great location and great food!
… moreSamantha Provost
I placed an order online for delivery and the restaurant sourced it to Doordash to deliver to me. When the order arrived it was wrong, it was 2 footlong meat subs and I ordered a footlong veggie and cookie. I called the Subway and the girls refused to get Doordash to deliver me the right order or refund me. They said I had to come to the store and do in store pickup to get my sandwich. If driving to the store was an option, why would I have paid double for delivery in the first place? I tried contacting Doordash but they said since it was done on behalf of the restaurant the payment went directly to the merchant and not them, so they couldn’t refund me and advised me to have Subway refund me, but the ladies working would not help me at all and just kept repeating for me to drive there and pick up the sandwich and that it was my fault the driver delivered the wrong order. I asked for a manager and they said there wasn’t one. I never got my sandwich and couldn’t eat the wrong subs that were delivered due to being allergic to the ingredients in them. Subway never refunded me the $15 I paid, nor did they correct order ever get delivered. I paid $15 for nothing.
… moreDani Bruxinha
I never had a problem with subways! But today I couldn’t let this pass.
… more