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Your local East Longmeadow Subway® Restaurant at 24 Shaker Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 24 Shaker Rd, East Longmeadow, MA 01028
Phone: (413) 525-8189
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Reviews
James Mitchell
Lady was rude and was in a rush even though I was the only person here. I ordered a cold cut combo and she put one meat on it. Baloney. Supposed to also have ham and salami. I mentioned it and she told me I was wrong. lol. Instead of arguing I just decided to pay for my “sandwich” and never eat here again. She also was really skimpy with the veggies. Look at this sad sandwich.
… moreJennifer Mason
Subway in East Long meadow was the most horrible experience I’ve ever had with subway! The girl didn’t know how to cut open the bread and used her hands to pry it open then smooshed the bread down. The first attempt was even worse than the pictures of the second attempt. It had like no meat on it the cheese wasn’t even melted after the second time she put it in the oven. She put everything in the middle of the bread so everything folded in half… Like why would I want my tomato’s folded in half it was just a horrible experience and I don’t recommend anyone ever eat at this subway! Like seriously I ordered a simple steak and cheese how do you mess that up???? And it wasn’t just my order my friend ordered too and her grinder was horrible too she even had the girl remake her grinder but the second one wasn’t any better she ended up throwing hers in the trash along with mine! Just awful…
… morefran clark
My wife bought a 6 inch tuna sub from this location at lunch time. She noticed that the tuna had a strange flavor, so she threw it away. She became nauseous about 2hrs later and vomited hours later.
… moreJay O
Walked in at 7:50pm. (They close at 9) I was briefly ignored upon entry then after a sigh as if it was too much to help me. I asked if it was too late, she paused and said “well what do you want?” I said I just want a steak and cheese, before I even finished what I was saying she put steak in the oven, asked if I wanted cheese to which I replied yes American. She then didn’t ask what kind of bread, put the steak on, asked if I wanted cheese(answered again) then asked a third time if I wanted cheese, didn’t melt the cheese and didn’t put the toppings on that I asked for. And test I paid almost $17 and never asked what size either. I will NEVER GO BACK. Garbage service, garbage prices. Oh and good luck trying to lodge a complaint with SUBWAY CORPORATE……did I mention I was the ONLY person in the store.
… moreKevin P. Jr.
Walked in and two female employees did not greet us. Instead of a “hello” we got giggles between the girls which made me feel awkward. Tables were dirty and no one else was in the place. Other than that the food was good.
… moreSuzanne V Chappell
I order online this is the worst subway I’ve ever been to, the grinders are terrible, many times I’ve asked extra cheese and got no cheese I get a call from the the driver that’s delivering to me telling me that they’re out of this they’re out of that and they want to substitute something else well I’ve had it with this Subway I could tell just by the weight when it’s handed to me if it was a good sandwich or not it’s so light there’s nothing on it I asked for extra mayonnaise and there’s hardly any mayonnaise I asked for beverage and half of the time I don’t get the beverage when I fill out the form and I asked for extra stuff I don’t get it ,but I pay for it. I tried calling they never answer it because it always says that the mailbox is full and there’s no room to leave a message every single day it’s like this. I tried ordering at a different Subway and for some reason it automatically changes me back to this Subway. Shaker road is awful when ordering on line
… moreKristine Sooter
Ordered this online. My sandwich is literally just ham, cheese, lettuce, and mayo. When I recieved my sandwich the bread was soggy/wet and it only had clumps of cheese (3 slices all in one spot) and ham. Whoever put this simple sandwich together clearly didn’t even bother to spread the pieces of cheese out and slaps ham on the bread. I tried to call the store mutiple times to inform them and possibly get a refund but no one answered the phone the 5 times I called. I will never order from here again!
… moreCoda Ashland
Okay, I will preface this saying I have gone to this subway multiple times as it’s smack dab in the middle of town. Most (if not all) of my experiences with them have been negative. The owners of this place need to be dropped immediately and filled in with better management, you can clearly see they’re exhausted. With exhaustion comes poor service, bad attitudes, and laziness. I am not trying to ruin anyone’s careers here this is just what I experienced. Many times I walk in and I wait 5 minutes to even see anyone, and when someone finally notices me (a paying customer) they don’t even greet me at all. The girl I had serving me said under her breath “what do you want” and looked like she was about to storm out of there, I could barely even hear her. She had the worst attitude I have ever seen and all because you have to do your job? Like hun, I worked in fast food/customer service before, we all know no matter how rough of a day you have, leave it at home! Customers are not paying to see you all mopey and look like you want to kill someone, we just want a smile or a “how was your day?” THATS ALL! The food wasn’t even good, bread was dry as hell, and on top of that I still gave her a tip! But that is the last time I am going here and I advise you reading this to go to another subway, the owners won’t make you feel welcome here!
P.S. it is fairly obvious that the owners of this business are buying 5 star reviews, so if you see any 5 star reviews without actual context, chances are they aren’t real, they are desperate but don’t actually want to change their attitude.
… moreP.S. it is fairly obvious that the owners of this business are buying 5 star reviews, so if you see any 5 star reviews without actual context, chances are they aren’t real, they are desperate but don’t actually want to change their attitude.
Cari K
I just picked up a footling club, Doritos and cookies. Extremely disappointing. I paid 2 extra dollars for premium bacon and I still had only 3 slices. The sandwich was drown in the honey mustard so much so that it was difficult to eat the sandwich. I asked for extra cucumber, pickles and green peppers. There was no extra and the peppers were forgotten completely. The order didn’t include my Doritos until I said something. You were not busy, my order was not difficult. Do better. Customer service IS YOUR BUSINESS and you are u fortunately doing very poorly at it.
… moreHarley
If I could leave negative stars, I would. The daughter is the main person they have on the stand. She obviously doesn’t care about her job. She mangles every sandwich she makes, like she has no idea what she’s doing. DO NOT GO HERE IF YOU WANT A DECENT SANDWICH.
… more