Come on in, stay awhile at our welcoming Starbucks coffeehouse in Norwalk. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Catherine Wilson
I’ve been ordering online from this Starbucks for YEARS. I went through the drive thu today and was a bit confused on my order that I usually order. My fault. I wanted half cream and half milk in both the coffee orders. Basically I guess I got the order wrong because he proceeded to tell me that was only made with dark roast, no milk and if I wanted creamer? I said it’s made with milk, even shows on the app. I come to the window and Lloyd proceeds to tell me what I ordered. He knows I ordered it wrong but he wanted to make sure I knew I guess because I couldn’t get a word in edgewater. So NOW I’m frustrated and asked to be helped be some one else. LLOYD REFUSED TO LEAVE THE WINDOW HE WAS LEANING OUT OF. so I then cursed at him. Customer provoked? Yes! He wouldn’t oblige. Another employee a girl, and asked to see my phone, I showed her what I wanted meanwhile Lloyd I’d still there at the window. The girl couldn’t see my phone be well probably because HE was in the way. She asked to hold my phone. My question is if you know the name of the coffee as I’m reading out loud to them, WHY does she need to see my phone? Like I’m lying or something? I was refused and when I asked ro leave, I asked for the store number. I was told to look it up myself. A 3rd employee came to the window and I asked him for the identification store#and he was polite and gave it to me. It was not right for me to curse. That being said, maybe next time do what the customer asked of you by getting someone else to help because being provoked can cause one to curse. Then the focus is on me, the customer for cursing and NOT THE REAL ISSUE. WRONG BE DRINKING STARBUCKS ANYMORE. THANKS LLOYD
… moreAlma Angelica Tetlacuilo
I like Starbucks because I find it a quiet place to check my reports, I am a frequent customer of this store and I often invite my partners for a coffee or tea, in this place, it seems that the employees are too lazy to notify that the drink is ready to be picked up, on several occasions I have had to pick up my drink, usually the frappe almost defrosted because they did not say my name, the staff is very antisocial, it seems that they work out of obligation without providing good service, I know they do not have to be friendly but more kindness would be appreciated or if they continue hiring staff with this attitude, I would suggest that they implement customer notification by text or email and that way, my drink can be taken at its exact point
… moreAshley Islas
Thanks you to the morning staff ! Today 9-20-25 for the best experience and the lovely and thoughtful note on my beverages that makes my days even better especially when they’re not starting off as an ideal morning. After visiting here, all is well. My doppio espresso on ice was delicious! Thank you! Amber
… moreRalph Mata
I walked in and waited over 25 minutes for a simple Mocha Grande I understand that the drive through is busy but I could have driven through twice in the drive through with the time I waited in the shop. If I hadn’t paid first I would have left. To top it off not even an apology or excuse was given
… moreM V
I am writing to follow up on a mobile order I placed earlier today. While I understand that your location is often busy, my order was delayed by approximately 15 minutes. My understanding is that mobile orders are intended to be prepared and ready for pickup upon arrival the employees prefer to eliminate the drive thru first than Mobile orders or walk-ins. This delay significantly impacted my schedule.
While I appreciate the challenges of managing high order volumes, I would like to respectfully request that improvements be made to mobile order fulfillment processes to ensure timely preparation.
Disappointed with two employees, correct your customer service.
… moreJ P
Ari, Richard, Blanca, Monique, Bri, Jazmin and Dez are always super attentive and extremely polite. This is one of the top locations I frequent, and I always love the ambiance; it’s nice and dim, with no overly bright lights whatsoever. If you’re in the mood to hang out and chill, don’t hesitate to visit this location and say hello to the crew!
… moreRoaming
It’s daytime, at the hour when the store is nearly empty, barely any customers. The middle-aged staff member with glasses and headphones doesn’t greet, instead, she chooses to scrutinize, profiling you to see if you’ve bought anything yet. She smells outdated, with a hiss almost escaping her nostrils, past her prime, like the store’s faded decor; maybe a changed location like Mississippi or Georgia would suit her antics better.
… moreSilas Quinn
It’s better than it used to be, but it’s annoying that they ask my name and get it wrong every time even though I go a few times a week. I’ve been Ken, Gwen, Lynn, but never Quinn lol
… moreRuth Cruz
FIRST TIME HERE SERVICE / CASHIER WAS VERY KIND . FAST SERVICE ALSO. NICE PLACE TO SIT INSIDE PLENTY OF TABLES AND BATHROOM NICE AND CLEAN. WE WOULD DEFINITELY COME BACK AGAIN. THEY GOT OUR ORDER RIGHT.
… moreJanine Niemann
I dropped my drink and they were kind enough to make me another one on the house. Thank you Starbucks
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