Starbucks

  3.9 – 486 reviews  $$ • Coffee shop

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery Starbucks 95127

Hours

Friday5 AM–8:30 PM
Saturday5:30 AM–8:30 PM
Sunday5:30 AM–8:30 PM
Monday
(Labor Day)
6 AM–8 PM
Holiday hours
Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM

Address and Contact Information

Address: 1080 S White Rd, San Jose, CA 95127

Phone: (408) 258-3890

Website: https://www.starbucks.com/store-locator/store/9461/

starbucks.com

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Reviews

Zema Vazquez
We waited 32 minutes for our two drinks even tho we ordered ahead. A lot of people are pissed because they aren’t getting their drinks. They ran out of a lot of ingredients and it happens often, whoever is doing stock inventory needs to do better.
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Thalia
Such un organized systems they make all the in store orders before mobile I waited over 40 mins for 2 drinks and they talk too much instead of focusing on making the drinks will never come back here.
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Jesse Coggin
Pretty good Starbucks. Definitely gets slammed busy, so order ahead. Staff is super friendly on a good day.
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Paul W
Easy to park and they have never gotten my order wrong. I also like that they are organized enough to turn off mobile ordering when the waiting crowd gets too big. Fair amount of seating inside if you want to stick around. Baristas are all friendly.
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DjMichaelPlayZ .Guizar
Diego Was very nice and appreciative. And was very helpful I feel Diego should get a raise for how good of a job he does.
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SharknJDM
It was nice went in for a vanilla bean today awesome customer service very nice and friendly the frap tasted great and went in for water the other day and they’re just very nice
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Aracely Gonzalez
This Starbucks has the worst customer service!! We waited 42minutes for our drinks asked Maria and she told us that our drinks were made! After asking for a refund and not getting it our drinks get made!! This is the second time I have this experience here their won’t be a third!
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Irving Romero
My mom went to get us coffee before closing time and they denied her service because they felt like closing early just “today”. She got there before 8pm and they close 8:30pm.
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Sonny Ng
Customer service was good, responsive and courteous. However, the store could use some spiff and span, starting with the dingy interior and dirty restroom (only one available while the other one perpetually closed) and homeless vagrants sleeping and loitering in the store with their junks piling on chairs, etc. (to be fair to Starbucks, it’s in a bind legally based on past transgressions by some of its overzealous staff in Philly Here, there are clear legal grounds to act!). The decibel level inside here was indeed high, but that was due to the unruly patrons throwing trashes everywhere and letting kids sitting on the table (see photo!!!) running around –hence, stars deductions. While the young staff tried their best, the problem is that the store locates smacked in the middle of east SJ (Silicon Ghetto) and, frankly, expectations are low for both employees and patrons. Finally, acute severe labor shortage even before COVID, particularly in the food service sector, exacerbated an erosion of quality training and employee vetting, essentially forcing Starbucks to scrape the bottom of the barrel. The result is you have young inexperienced “managers” overlooking some glaring, atrocious violations of Starbucks world class standards with mediocre performance and horrible environment typical of a Mckeedee Cafe. In short, it’s good for a quick grab and go but go to north or west SJ franchise for a real Starbucks premium cafe experience–i.e. lounge around in a clean, brightly lit decors to study or work on your computer. Look forward to an improved review in the future!
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Tai Tran Trong
The girls in here give you attitudes if they’re busy. They literally put everything in the cup and pour ice in and tell me to mix the drinks up myself after throwing me some straws. Asking them nicely about your order don’t seem to work as well because I see them give attitudes to elders too. I hope they can hire people who want to serve and not throw a tantrum everyday.
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