

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Winter Garden. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 13304 W Colonial Dr, Winter Garden, FL 34787
Phone: (407) 877-2001
Website: https://www.starbucks.com/store-locator/store/1022790
Order and Reservations
Order: Order online
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Reviews
1. The in-store experience has diminished considerably over the years. As a customer who prefers parking and walking in, I often feel that I’m a second-rate customer to the drive-through and mobile orders. Frankly, I think it should be the other way around. I have literally watched cars at the end of the drive through line get their mixed drink before I receive my drip coffee even though I walked right up to the counter and ordered my drink way before they even got to the window.
2. Immediately serve the drip coffee to the walk-in customer as a small gesture of gratitude for the walk-in customer. Do not put a sticker on the cup and put it in line behind 4 latte/Frappuccino’s that were called in via mobile order or 6 drive through orders. That is maddening.
3. Condiment station: I realize this is slowly making a comeback but should have done so shortly after the pandemic subsided. I’m sure the corporate finance dept. has realized some savings to the bottom line, but it’s frustrating trying to order a simple sugar & cream combo. Unfortunately, it is nearly impossible to request “a small splash of cream” without getting a super light, breve-style coffee. It doesn’t seem to matter how I try to articulate “light,” “skosh,” “dark caramel in color,” “whisper,” etc. – the baristas dump too much cream in. To solve this issue, I’ve started requesting cream on the side which makes me feel terrible because an entire extra cup and lid are wasted in the process. Please see the attached photo from this morning which pushed me to action on this email. I requested “a very small amount of cream on the side” and received nearly 8 ounces of cream in a “short” cup. How is it even possible to empty all of this cream into my cup?! I poured my tablespoon of cream into my coffee then sadly dumped the rest (including the cup and lid) into the trash can. Please put the creamer back on the condiment station!
4. STIR THE SUGAR: When a customer orders from the drive-through, stir the sugar into the coffee. Even when I nicely request that someone stir the coffee when I don’t have time to come in the store, they never do, and I end up requesting a stir stick and usually make a massive mess in my car trying to stir and drive. Sugar & cream do not combine equally in the coffee unless it is stirred up. Please send out an all-team bulletin on this.
5. The new clover coffee dispensers are inconsistent. I get that they were probably a massive capital equipment expenditure and there is no “un-ringing of this bell.” That said, there needs to be some kind of training bulletin that goes out to assist team members with correctly using these machines. My expectation is that I receive a fresh, BOLD cup of coffee every single time. I do not expect to be able to see the bottom of the cup due to some kind of brewing error. I’ve literally tossed a fresh cup of Clover-made Starbucks coffee out after one sip because I don’t have the time or desire to get back in line and haggle over a fresh cup of coffee. The old conventional brewing systems seemed to produce more consistently rich, bold coffee even if the temperature was sometimes dodgy based on how long the coffee had been brewed.
I used to be a big fan of Starbucks. I want to be a big fan again but I’m finding myself seeking competitor locations more frequently these days due to the concerns above. I hope this feedback may be useful. Thank you!