4.1 – 712 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Winter Haven. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Gabrielle Rasia Dal Polo
I waited in the drive through about 7 minutes to be told that the scanner was down and I could not use my app. That should have been stated upon ordering. I was gifted a Starbucks gift card and was told it was easiest to load on to the app to make payments… I am not asking for free things but the barista should have said that at the speaker while I was ordering, my time is valuable. I am very very disappointed in the team here, the girl couldn’t care less I mean dang talk about the customers loss. I had to look at the drink I ordered and drive away bc unfortunately I left my purse at home. Thank you for making a bad day worse! I’m sure the could have given me the green tea and I sure hope they didn’t just throw it along with my chocolate pastry away. Just awful
My only question is should I call and make sure your system is working properly every time I plan to use a gift card?!
… moreBrit Lady
Horrible staff, terrible attitude towards my order of same drink l have always had for the last 15 years no problem at any other Starbucks until this one in Winter Haven! Some of them seem to not even KNOW how to make a soy chai latte right! They even tried to palm me off with a half size measure of my tall size order TWICE both times l said “this is WRONG/terrible” GO to the other Starbucks in W/Haven it’s so much more customer friendly and better baristas….!
… moreMiguel Medina
I hate that this is the closest Starbucks to me because they can never do anything correctly. It started last week every time we order now we get the wrong drinks. We used to order from here every day for the last four months. Sad to say that’s over. Whatever they did, they need to fix immediately. as you can see, I ordered Matcha in the photo. I literally got the opposite of what I ordered. The worst part is that I’m allergic to what they gave me. I should drink it and sue them on purpose. When I called to talk to the owner the supervisor Ren said it’s a common mistake. I told her I disagreed and she got upset and hung up the phone. I definitely won’t be ordering from here anymore.
… moreJack Palau
Beans soaked in formaldehyde and served way too hot (barraged by sugar-infused chemicals just to make it palatable) by the friendliest people you could ever wish for. My wife loves the coffee. I’d rather drink gas station swill, personally, but the staff, again, get a thumbs up, a wink, and a tip.
… moreALANA
This location can’t seem to get it together. I can count on this location to make my drink (iced shaken espresso) with 90% milk and 10% espresso. They’re consistent in getting it wrong. I go to the location at the corner of Hwy 17 down the road and they always get it right. I’m not sure what the issue is with this specific location. Maybe more training is needed? Unfortunately at my work place when we order Starbucks to be delivered it’s always this location. Shaken espressos should be more brown than white.
… moreErnesto Labrada
Came in for an order pick up. Was standing there for over 12 minutes without being acknowledged, no one asked anything they just come and go. What a shame. After 15 minutes of being there I had to leave without the order. It’s so easy to make eye contact and say ” how may I help you”? That would make everything better.
… moreJustin Musick
This is a great Starbucks! The employees make you feel welcome from the moment you walk in, the beverages and food are consistently done well, and there is ample indoor and outdoor seating that creates an inviting atmosphere. If you’re in Winter Haven, this is the Starbucks to visit!
… morebrooke kerce
When they send you a drink through DoorDash that is not properly packaged and it spills/ruins the entire order they will not do anything to make it right for you. Marie has a very bland, dull, unempathetic way of handling mistakes, she essentially said “oh well” What costs the company Pennie’s to replace is more important than the integrity of their service and the way they treat their customers.
… moreVictoria Price Avon ISR
So glad I finally stopped! Easier to get into with traffic than I thought coming in from Helena Drive. I always seem to miss the place, not this time! My “Pink Drink” went perfectly with my ham & cheese croissant. Just what I needed for a quick bite while out working my business!!
… moreWendy Yost
BEST STARBUCKS AROUND!! Friendliest staff, very clean… everything is always delicious and made right, and if it’s not, they have no problem fixing it with graciousness. Since this is located right outside of Legoland in Winter Haven FL, I highly recommend using the app to order ahead of possible.
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