H S
The staff here are super friendly and helpful. It’s my first time here and they recommended me the chicken chop salad which was delish! I also got the Thai style tender to try. The salad portion is huge and easily can be shared by 2. Would highly recommend this spot especially for the staff who make a fantastic difference!
… moreTrina Mccabe
WAY shrunk their portions and increased prices. $15 for tenders and a PARTIAL container of fries is not great.
I ordered another fry after seeing the sad side and the new fry cup was full. Still small for a $5 side.
Heading to Mr. Pickles for my weekly meal next time…..
… moreCampbell
Not worth it.
I allow myself a chicken sandwich on weekend and I always get it at Mad Yolk in Santa Cruz. Since I didn’t go there today, I thought I would give Starbird a try. Judging from the photo they advertised, I ordered Starbird 2.0 and spiced it up. Total comes out $15. But I was very surprised when I picked up the order. It was such a tiny sandwich. Could barely see the chicken, the photo shown here was after I squeezed the chicken out a little in order to show. Chicken and bun were both cold like sitting there for a while but I ordered it at the counter. Buns were damp.
Not worth it. I’ll keep getting my weekend fix in Santa Cruz. Nothing beats mad at Mad Yolk. They are opening one in San Jose soon
… moreCheese Puff
Edited: heard back from starbird and got refunded for the food
There was a ladybug in my avo cabo salad for my in-store order.
Submitted a message on the starbird website but have not heard back
… moreJo Farrell
I ordered Thai salad through Door Dash. Can’t tell you how many times I’ve ordered it with no problem. Today it arrived with salad lid off, salad spilling out and most of dressing spilled out in bag. Not sure who was at fault, but is suspect restaurant did not put lids on properly. Very disappointing.
… moreDan Kim
Tried a different location of this chain before but did try they’re newest items today.
Upgrading a side to the brussel sprouts are well worth it. As far as fast food goes it was pretty nice. The chicken was very samey but it’s not bad.
Worth a try for sure at their prices.
… moreMax Cooley
I’ve been to many chicken restaurants, some call me the connoisseur, and this restaurant and location is by far the best, bar none. I’d go out of my way to eat here and I mean that. I don’t normally review places, but this one deserves it. The staff here are the most friendly and polite staff I have ever encountered they will literally go above and beyond for you the customer; they’re very well mannered and always say thank you and you’re welcome and sorry if anything goes wrong, it’s a gold standard in customer service for that matter. Last time I went my 87 year old mother engaged in a real heartwarming interaction with this red haired employee about the dessert selection, she couldn’t decide which one to get but after speaking with him she decided she wanted to try them all! and despite her being hard of hearing he managed to talk to her in the perfect volume all calm and understanding while still audible enough for her 87 year old ears, she left the store smiling harder than she was at my daughter Sabrina’s 8th grade graduation! then the food is immaculate it’s like with all the picky eating habits in my family and how complicated my orders can get they still manage to make it all right and hit the mark each time with just the right amount of each ingredient, leaving it as one of the few restaurants where the food looks better than on the menu! and I love the gardenbird sandwich. Man, I love the gardenbird sandwich. Also it really cool to see all the cultural menu options taking flavor inspiration from mexican, Thai, Greek, Italian, Japanese, etc etc cuisine then for the drinks they were wow they have so many drinks all so yummy and good drinks holy smokes. and when I pointed out that I paid for two drinks one of the cashiers comes over and checks my receipt and says sir you are right that’s my mistake and gives me my other drink! Man I love the gardenbird sandwich. Then soon after another cashier came and she actually gave me the warmest friendliest smile I’ve ever seen at a fast food joint. They act like they are doing a favor for a friend when I don’t even need a favor I just need more of this star (haha get it?) customer service. and more gardenbird sandwich. like if they’re giving me the food I will eat the food. this location has always been great, whenever I go it’s thriving and I can see why, who wouldn’t want to eat somewhere that treats them like literal family. (though there was this one gal one time who was really giving the employees a hard time which did disturb the ambiance, but she left eventually) I believe the managers of other inferior chicken restaurants should all come here and see what a real chicken restaurant, with real customer service looks like. Wish they had milkshakes tho. But I see why they don’t, it’s star-bird not star-mammal after all, bird don’t make milk! (Makes me wonder where the ice cream sandwiches come from though… *Shudders*)
P.S. love this place’s slogan, positively delicious chicken? Haha that’s clever
… moreSheldon Chang (Hyperlinked Web Services)
Starbird is the best and it’s pretty much the only fried chicken option my wife and I can agree on because she’s allergic to gluten and I’m allergic to canola oil which basically cancels out nearly every fried chicken place out there. I’m pretty sure their other menu items are really good, but we love their basic chicken strips so much that no matter how much we want to try something else, we just can’t do it.
The only crticism I have of Starbird is that the fries are only OK, which isn’t that big of a deal because we just opt for one of their other sides. The street corn or the kale salad are really good too and I don’t particularly like kale.
… moreDaniel Herbert
Generally good food in a nice spot at the Pruneyard but their new Chicken Parm sandwich 100% for NOT match their advertised picture of it. A total mess that’s difficult to eat and it has an odd sweetness to it that’s not very pleasant or fitting.
I like the place. I like the salads here. I completely regret ordering a sandwich.
… moreAlan Feinberg
I planned a late lunch with a friend in Campbell, so we decided to try Starbird in the Pruneyard shopping center. Now I understand why so many people like this place!
I ordered the classic Starbird crispy chicken sandwich and my buddy had the mango cashew crunch salad. Both of our meals were better than we expected. My chicken was especially crispy on the outside, moist and tender on the inside, and not the least bit greasy. Ditto for the chicken bites in my friend’s salad. It had a nice combination of ingredients, including roasted cashews, and was simply dressed with a tasty sweet chili vinaigrette. The diced mango was juicy and the greens underneath didn’t get limp. Portions were large but not gargantuan and everything was fairly priced.
I would have given a higher rating but I have a minor gripe about the service. We ordered at the cashier instead of the kiosk because we had a couple of simple requests: 1) an empty plate so we could share our meals, 2) super slaw on the side of my sandwich instead of on top, and 3) my sandwich cut in half. It wasn’t the least bit busy, so the kitchen staff had plenty of time to actually read the instructions on our order. Unfortunately none of our requests were honored.
I’ll go back to Starbird to try other menu items, but I won’t expect anything other than typical fast food service.
BTW… I don’t understand why someone called this place Starbird Salads. It’s not a salad restaurant!
… more