Jasmin wood
My CarHop was great and the store itself looked fine, but these are NOT large fries and the answer time for stalls is 10 seconds not 30-60. And I’m sad to say, this is not the first instance of jipped food at this location. I don’t care about reimbursement or anything, I just want this issue fixed! I’m tired of wasting my money.
… moreAleigha Rhodes
The manager makes her employees come in sick, and literally told one they were joking when they told her they were sick. Just because it’s Halloween and she wanted people there.
… moreDebra Murphy (Deb)
Terrible customer service experience. Came 8/29/18 at noon. App was not working, said it couldn’t connect to their location. Have not had this problem at other locations. All the manager and carhop kept telling me is it is my phone. I showed them 4 full bars of LTE Verizon and that my phone was working fine with internet loading fast. The app said “location is experiencing connectivity issues”. I closed their app and opened again. Put in order all over again. Same issue. So then I had to voice order my order at the stall. Of course now my slushes weren’t half off because that is app only. Argued to get my slushes half off since this wasn’t my fault. Brought me one slush but not the other (which was my kids drink!). Finally got the other slush, but they had switched the flavors and the medium was lime not lemon. Told me at least 15 times that “orders have been coming in all day from the app”. Great, thanks for that. Rude! 45 minutes later finally have our food which I had tried to order ahead because we were in a hurry. Oh, and I couldn’t pay with the money I have loaded in the app, had to process a credit card transaction. And my “hot” coffee was lukewarm and tasted burned like it had been sitting for hours. AWFUL!
… moreVanessa Gwin
Placed an online order, food was ready pretty quick. Delicious, hot, and made correctly. Super sweet carhop. I Even called because I messed up my order and they fixed it for me. Best one out of the 3 in the area.
… moreJo Allender
I ordered and they not only didn’t read it back to me but the screen was broken so I couldn’t see if they got my order right. They brought it out and when I questioned the missing food they said that it wasn’t on the receipt. Went back in, taking my current food with them, and came back out a bit later saying they’d bring the missing food in a minute. I sat for over ten minutes and the food was never brought to me. Plus the little bit of my order they got correct was undercooked, and no one wants undercooked chicken. Shoulda gone to Harrison Street. At least they’d make it right
… moreMelanie Barnhouse
Like half of the stalls are broken or do not work. Asked the manager what was going on he said idk I’m assuming that means he hasn’t put a work order in bc they have been broken for well over a week and 4 more just went out also.
… moreBruce Lewis
It’s fast food brought to your car. They have made many changes to the menu in the last year. Read the item descriptions so you’re not surprised. Not a fan of the kindle cut shortie fries
… moreAmy Collins
It’s an old Sonic with no drive-thru but has great food and fast service . Service wasn’t that great today we ended up leaving without our food because it took so long
… moreJulie Wiley
I paid 17 dollars for a double bacon smashed burger,a medium shake,and route 44 cherry Dr pepper,the drink I think was just water with cherry put in it.,it had no carbonation at all.
… moreJames brewer
Broken order box’s, tried 3. Not well maintained never got to order wasted 10 min watching light.
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