Jazmine Garcia
Sierra argued with me over everything i asked for instead of just giving me what i wanted she was so rude then she was arguing with me about my change she didnt want to give me my full amount of change she owed me i finally had to ask a manager to give me the rest of my change and then she gave me burnt chilli cheese fries by far worst sonic ive been to
… moreJoshua Gomez
I’m just saying, this one in Leavenworth is FANTASTIC!!!! Great service! Hot food! Friendly staff!! Got me sold… I will go out of my way for this particular Sonic!! Keep up the good work team!!
… moreRylea Frecks
My breakfast burritos were full of burnt eggs and leftovers from the bottom of the pan. tried my best to eat around it but it tasted absolutely disgusting and overly greasy.
… moreBanana Bear
Please tell your staff to fill the tator toys and fries to the designated height. Every time for the past theee visits I have ordered a large side, I am ripped off when I see it’s filled to the half mark. I’m paying for a large size. Not a small/snack size. I’ll let the staff know next time I come but it’s super disappointing when you open the bag when your children are hungry and can’t feed them much for the price you pay.
… moreAries Smith
When we arrived the girl (Madison) was rude didn’t not even try to have good customer service, she looked like she hated her job. She handed the drinks over even after being told thank you for everything she didn’t respond and said nothing besides give eye rolls. Not only that but then when she realized we noticed her attitude she then handed the food over didn’t say anything and proceeded to flench her head at us through the window. It was absolutely disgusting considering we have children in the car as well.
… moreAlex Craft
I showed up at 9:30 p.m for Ice Cream. The employee told me that he had already started cleaning the machine. He said it takes an hour to clean it. I went to Sonic at 3211 S 4th St, Leavenworth, KS. Their ice cream machine was still up and going.
… moreCooper Pierce
Ordered two pickle tots, was $8. When I got to the window I decided to ask to take one off (apologizing). The lady said nothing, closed the window. Then a worker in the back proceeded to scream “They wanted 2 Tots but now they only want 1!” Pretty dramatic.
… moreBrenda Zimmerman
Got there and the intercom system wasn’t working. The guy came out and took our order. The toaster wasn’t working so the breakfast sandwiches I ordered had to go on a bun. So then I had ordered 4 servings of seasoned tots and only got 2. I ordered French toast sticks for myself and there was no syrup. This was my 1st experience at Sonic not sure if I’d go back. 30 bucks,2 breakfast sandwiches 1 breakfast burrito and 1 order of French toast sticks.
WTH?
… moreJamie Lynn Pugh
Got my order completely wrong, I didn’t get my onion rings, then after giving me my order, me leaving and turning back around is when I was told they were out of onion rings. Gave me mozzarella sticks to replace them, with no marinara. My smasher was ordered no cheese, no onion, add bacon; I got it exactly the opposite. So when I went back for my onion rings they remade it. Girl told me to pull into the stall and she’d bring it out as soon as it was ready. I waited another 15 minutes until I saw the same girl go outside to have a cigarette break. had to go to the to drive through window to remind them that I was still waiting on my smasher they had to remake. Guy at the window didn’t have any idea what I was waiting for, but that was alI after I WAITED 50+ MINUTES TO RECEIVE MY ORDER, In the first place. Waiting in my stall, checking in on the app. Waiting. Waiting. Falling asleep, waiting …finally pushing the red button about 3 separate times waiting minutes in between each push ( I ORDERED THROUGH THE APP). Thought it was my quickest option to get my family dinner as I had been at work all day, food was ice cold by the time I got it in the first place. JUST TO FIND OUT MY FOOD WAS MISSING AND WRONG. THEN HAVING TO TURN AROUND AND WAIT ANOTHER 15 MINUTES FOR THEM TO REMAKE 1 SMASHER. During this whole nightmare of an experience, I never received a single “sorry for the wait” or maybe “sorry for not giving you all your food”or *sorry for messing up the food we did give you”. NOT A SINGLE NOTION OF THEM KNOWING HOW BADLY THEY MESSED UP. RUDE. UNAPOLOGETIC. AND DUE TO THE STATE OF MY FOOD, (wrong and not at all fresh). This is hands down the worst sonic I’ve ever been to, and that’s saying something. Sonic needs to fire and rehire every single employee at this location or close it down. I’m usually very understanding, polite and patient, and I don’t ever leave reviews but this place was unapologetically the worst.
… moreGregory Heim
The girl taking my order couldn’t hear. I had to repeat myself 5 or 6 times for each item, but she understood the Route 44 cherry lime-aid perfectly. The tater tots were soggy and not crispy at all. Worst dinning experience at a Sonic ever.
… more