For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cheektowaga, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3601 Union Road for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Buffalo Travel Mom
Went for the Pocket Monster party/bingo. Its clear that staff put alot of time in advertising and decorations. Its wonderful that they have events like it. But, the experience wasn’t great. With cold temperatures, over 200 people were crowded in the restaurant. The Bingo caller had an introvert voice. And they stopped the game EVERY time someone had bingo. It took forever. Good idea, but there was zero pivot with the crowd.
The women s bathroom had no toilet paper, and we were missing items in our food.
We would return for a summer event, but not anything in the winter.
… moreMadeline Garrow
Do not eat here. Found fake fingernail in Cherry Limeade after drinking nearly half. Brought it to the manager and after they all laughed about it in the back, they brought me out a dollar bill and some change as a refund. Ended up getting my whole order refunded (hopefully – still hasn’t been refunded on card but probably takes a few days). Not very happy with the service or the finger nail. Gross.
… moreNav
Great service and staff was extremely kind. We told them we are visiting from out of town. Checked up on a us a few times to see if we needed anything else. My first time at Sonic, and it didnt disappoint.
… moreMason Lapointe
Sat in my car for 30 minutes no food . Hit the red button she said “it will be right out” waited another 10 minutes. Still no food. End of story didnt get to try the food didnt get to enjoy it. This place is not good if your looking to actually eat soemthing as i literally waited 45 minutes got no food and ended up having to leave hungry as i was not waiting for a 3rd request. Jokers….
… moreBrandon Soto
I tend to come here for lunch near daily, and I really do enjoy it here. But sometimes, I have to wait 8-10 minutes for service, even on days the store is empty. I understand delivery services, I worked in fast food, but please don’t make me wait 10 minutes just to order.
… moreMichael “The Pozz” Pozzebon
The worst Sonic ever, and I have been to many. Apparently the expectation that someone will bring out your food is lost upon the should-be-fired employees. Even when I came inside from the parking lot they knew I was at, no Sorry or anything. Did they know? Yes. My order was just waiting there and Ms. Nopersonality whimpered “Yeah, I’ll go get it…” and went back staring off and walking very slowly. Just this once? No, this has been consistently happening. If here, go to Ted’s. It’s better anyway.
… moreGretchen Davila
Don’t bother going here unless you’re not in a hurry, even if you order ahead through the app. I went yesterday morning around 10am for breakfast. I ordered 2 food items and a drink. The only modification was to the drink and that was a simple add in. App said my food would be ready in 5 minutes. I left right away since it takes about 5 minutes to get there. Not a single customer was there when I pulled in. Noone in the drive thru, the lobby or the stalls. I sat there for nearly 30 minutes for a freaking breakfast burrito, french toast sticks and a drink. When I got my stuff I could tell immediately my drink wasn’t correct but since I was in a hurry brushed it off and went home. I get home, the drink not only didn’t have the add ins, but it was insanely watered down and tasted disgusting, no straw, and no syrup with the French toast sticks, I honestly don’t even know if the burrito was even correct since by all that time I didn’t even want the crap. So it took a half hour (plus the initial 5) to completely mess up probably one of the simplest orders.
… moreLevi Ewings
The food is decent, it’s a Sonic. The customer service on the other hand is awful! Went to the drive thru, after a couple of minutes they said they would be with me shortly, then nothing. Parked went inside. The girl taking my order was on video call while taking my order. It was a Friday night but they weren’t that busy. Management needs to make alot of changes here. I won’t go out of my way to come here again.
… moreRob Spykers
This Sonic is straight up then dirtiest Sonic I have ever been too. Unfortunately it’s the only one close to where I live. Staff never smile and seem miserable, but I need that cherrylimade
… moreDanielle S
The outside looked disgusting, tried multiple stalls but they were either. broken or so rusty I was afraid to touch it. When backing out to try another stall a car hop who wasn’t even on roller skates gave nasty looks. The stalls that are covered in rusty or bent make the location look as if it has been abandoned. If the screen at a stall was working the color was so bad you couldn’t even tell what the picture was supposed to be. I used to really enjoy Sonic but I no want to come to this location it made me think if the outside isn’t taken care of what isn’t being taken care of on the inside. On other visits the wait times were long and when you did get your milkshake it tasted as if the milk had spoiled.
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