Shogun Japanese Steak House and Sushi Bar

  4.3 – 795 reviews  $$ • Japanese restaurant

Japanese steakhouse offering tabletop hibachi shows & sushi bar seating, plus tropical cocktails.

✔️ Dine-in ✔️ Takeout ✔️ No delivery Shogun Japanese Steak House and Sushi Bar 23451

Hours

Thursday4:30–9:30 PM
Friday4:30–9:30 PM
Saturday4:30–9:30 PM
Sunday4:30–9:30 PM
MondayClosed
TuesdayClosed
Wednesday4:30–9:30 PM

Address and Contact Information

Address: 550 First Colonial Rd #24, Virginia Beach, VA 23451

Phone: (757) 422-5150

Website: http://www.shogunvb.com/

shogunvb.com

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Reviews

Mrs. “TravelingMilSpouseGypsy” Allen
Overall pleasant dining experience. The server and the hostess were fantastic! The grill guys were less than entertaining. Well, it’s entirely possible. They were just extremely tired at the end of the day. It was a little disappointing. But it’s entirely possible that is not how it always is. My husband loved his samurai drink, and we both truly enjoyed our food!
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Mona Freelend
Their front desk Customer services was horrible- the front desk attendant (2) were disrespectful and spoke in a very demeaning way me and my family. Reservation were made to eat in – and as we waited and waited after being told we would be seated in 15 minutes the wait became an hour and after asking why so long of a wait – we were told we would have to wait another hour due to them being very busy. I couldn’t believe they would think we would continue to wait after one hour had passed-and to make matters worse the 2 attendants were speaking to my mother in a very demanding and disrespectful way when asking how much longer it would take. A third male attendants stated it would be an additional hour and stated we were more than welcome to wait or if we like we could go somewhere else . I was livid and I told him I will write a review of what took place and he said he was sorry. Me and my family went to PF Chang’s and enjoyed a wonderful meal for my parent’s birthday and were treated with the dignity and respect that should accompany spending your money. I will not recommend this restaurant to anyone ever and nor will I ever return.
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LaDonna Jones
So much FUN, DELICIOUS FOOD & DRINKS!! Everything was fresh, great entertainment by the chefs and our Waitress was great. This restaurant is great for parties, birthdays, social events, dates, etc. You will have leftovers!!! The portions are VERY generous. I had a great time, I’ll be sure to return!!
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Birk Kid
If I could give this place 0 stars I would, they were very rude to my family on my mother’s birthday. We came exactly on time even in the rainy weather, but they told us we should have got there 15 minutes early. Once we arrived the waitress who was suppose to assign us a table was very rude to us for no good reason. We were told it would be a 15 minute wait, once we questioned after waiting 25 minutes as to give them time to prepare we were told we had to wait 1-2 hours. We did not appreciate the rudeness we received from this restaurant facility members. We recommend that black families such as ours do not spend there money due to the terrible customer service we received. They really gave us the impression that we were being treated rudely because of our race. We do not recommend, end of story.
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christian Distler-Caravetta
Well…..I have never been to a Hibachi restaurant before and let me tell you, the experience was great until one of our couples that we went with were screwed over on their final check. Their initial bill was $163, gratuity included (the restaurant adds a 18% service charge to the bill) . Once the card was swiped they swiped it for $192 as the total. He asked why the bill is now different from the initial bill and they stated that Sake is $22 a pop. The online menu stated it was $11 and he ordered two, making it $22. However, they charged him $44 instead. We asked to speak with a manager and instead they sent the hostess. The hostess was nervous and you could tell she was just fishing for things to justify the cost. Again, we stated that the online menu stated $11 per large Sake. The menu in the restaurant didn’t even list a price. Long story short, the hostess tried to justify that their Sake is of high quality and due to COVID the price increased. She hastily explained this to us and just walked away. The patron then asked to speak with a manager again and the same hostess returned. I then asked to have this credited back to him and she returned with a $20 bill from her own money. We did not accept this bill because it really wasn’t her fault. The manager finally came out after we stood our ground and still did not take care of this issue. Their customer service is horrible. Their waitress is obviously shady. Overall, it would have been a great experience if they didn’t screw one of our couples over. Definitely will not return and all the bad reviews about this place seem to deal with customer service issues…..do what is right for the customer if you made a mistake…..BUT I DID CATCH THE SHRIMP WITH MY MOUTH!!!!
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Danielle (Ellie)
My first time at a hibachi place! The grill guy was very entertaining, the bartender was fantastic and very helpful. We had to wait about 40 min for a table but were able to sit at the bar. Sushi/sashimi is great quality. Drinks are yummy and reasonably priced. The waitress was very attentive. We were the last couple to leave the table she chatted with us about different types of sake and how she won’t go anywhere else for sushi (she saw how we had ordered many rolls and sashimi before we even got to the hibachi). Overall great experience! My only critique is that I think the carpet in the hibachi areas should be replaced or removed as they looked dirty and something behind my seat was sticky.
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R G
Frauds!! They’re charging 15% gratuity on their to go orders, the person Christina (or Christine) who took my order over the phone forgot to share this information, just like she also conveniently didn’t tell me the price of my to go meal, but right before me ordering told me I would have to pay over the phone! When she didn’t ask for my payment over the phone, I thought it was weird since she said I “had to pay for a to go order via the phone.”. Well she never took the payment via phone because they charged me $50!!!! For one freaking meal, their food isn’t even that great! When I arrived, Christina took my card so fast and while walking away said that will be $50, by the time I figured out what happened my card was charged and that’s when I told her I would never have agreed to pay $50
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Melissa Murphy
Okay I’m going to be brutally honest because I’m disappointed.
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tiaa jackson
Sooooo……didn’t expect the prices to be so low. Ordered Emperor’s Delight, it’s filet mignon, chicken and shrimp…..only costs $31.95. There was plenty leftover, seemed as if we didn’t eat while we were there. Our total bill was $135, it was two Emperor’s Delight, 2 softdrinks, two cocktails and a medium Sake. Entire staff was friendly and very funny and the food was really good!
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chris horn
We were looking for a new hibachi to go to for our anniversary and had seen this one on a stop at wally world so we looked it up and after a few reviews decided to try it and we weren’t disappointed very tasty
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