Ruth’s Chris Steak House

  4.3 – 1,311 reviews   • Restaurant

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Outpost of upmarket steakhouse chain known for sizzling, butter-topped beef in an elegant setting

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Ruth's Chris Steak House 21202

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Reservations: ruthschris.comtripleseat.com

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Baltimore – Big Steaks Management | Ruth’s Chris Steak House

Our steak house is conveniently located in the Pier 5 Hotel Baltimore in the Baltimore Inner Harbor. Just moments away from the Pier Six Concert Pavilion.

Ruth’s Chris Steak House | Steakhouse MD – Pier 5 Hotel

Indulge in top-notch steaks at Ruth’s Chris Steak House, a premier steakhouse in Inner Harbor Baltimore at Pier 5 Hotel. Reserve your table now!

Home | Ruth’s Chris Steak House

Since 1965, we’ve honored the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that …

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Reviews

Angela Hansen
The team at Ruth’s Chris Pier 5 was amazing.
Tammy our entertainment coordinator was attentive, thorough and extremely helpful. We had 40 people celebrating my daughter’s 30th birthday.
India along with the other girls were also attentive, friendly and very professional!
Our private bartender was AWESOME!!
The service was top-notch!
The food was outstanding!
The drinks on point & delicious!
Thank you for a memorable evening, we will be back!
The atmosphere was beautiful!
The staff were truly wonderful!!
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Latrese
Large, impromptu group to celebrate a birthday. Tan was an AMAZING server. I KNOW she got her 10k steps in with our party. All the staff in the bar area were so attentive and accommodating.
We lucked up and got there for the last day of restaurant week. Many of us got the steak and EVERYONE was pleased with their food.
Loved the fact that they asked about allergies and had special bread brought out that was allergen-free.
The brown butter Moscow mule was DELICIOUS. Everyone’s drinks were smoked perfectly.
Valet was $10, which is MUCH better than the pay by camera parking lot that’s across the walkway
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Naseem Chaudhry
One of the worst dining experiences I’ve ever had.

We came to Ruth’s Chris in Baltimore expecting an upscale evening. The appetizers were mediocre at best, but the real disaster happened when our entrées arrived. The server dropped an entire chicken dish, splashing hot oil all over my family. My partner had oil on his face, eyes, and shirt. My son’s leather jacket was covered. I myself had burns across my chest. The server muttered “sorry” and ran off, leaving us stunned.

I went to the restroom to clean up and was approached by a manager who looked more annoyed than apologetic. Her solution? “Send us the bill for dry cleaning.” I told her we weren’t that petty. What we actually needed was compassion and professionalism.

Meanwhile, my poor server was crying, and I actually had to calm her down—because apparently, management wasn’t stepping up. When I returned to my table, things only got worse: the tablecloth had not been changed, and it looked like they had simply placed the same entrées back onto the dirty, oil-soaked table. I was horrified.

By that point, we were shaken and just asked for the food to be packed up. Yes, the chicken was taken off the bill, but that’s hardly the point. No new table, no fresh linens, no genuine care or recovery effort. I had to ask for an ice pack for my burns.

We still paid and tipped (out of fairness to the staff), but this was an absolutely terrible evening. The server was nice but abandoning the table after scalding us was not acceptable. Management handled this entire situation with indifference and zero hospitality.

For a restaurant that prides itself on being “upscale,” this was disgraceful. There are plenty of steakhouses in Baltimore—do yourself a favor and go elsewhere. Never again.
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tom schütt
We visited about a week ago and had a very good overall expirience because of the exceptional and extraordenary service this evening.
We ordered three menues including Filet Mignon but unfortunatly the meat was overcooked.
As soon as the waitress noticed we got new meals, icluding new sides as well.
Additionally we got one of the three meals for free for the unconvenience.
The food was realy good, the menue was suprisingly affordable and as mentioned above, the service was realy exceptional.
We can absolutely recommend the restaurant and would visit again.
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Kelly McCord
I wanna thank the staff for the amazing experience, but most of all, I’d like to the our server. Zack! Not only was he attentive, but also engaging, respectful and an all around amazing server!!! If I’m accounting for service, conversation, and all around a people person, he’s it. So in conclusion, if you go to Ruth’s Chris in the Baltimore Inner Harbor, ask for Zack. (You won’t be disappointed) By the way it was our 20th Anniversary. Zack made sure it was one to remember ❤️
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Paris Bailey
Aaron was absolutely amazing! He went above and beyond to cater to our needs and made us feel genuinely welcome from the moment we arrived. His attentiveness and friendly demeanor truly enhanced our dining experience. We were warmly greeted with smiles, and the overall atmosphere was both inviting and pleasant. I would highly recommend this restaurant — we’ll definitely be coming back!
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Aaliyah Ritz
I recently ate at Chris Ruth, and it was a mixed experience. This is the first time i’ve ever felt the need to leave a review for a restaurant. On the positive side, the ambience was excellent, and the customer service was of a very high standard. My waiter, Cameron, was outstanding, and he ensured that everything was just perfect on that side of things.

The steak (highly recommended) was delivered raw; far from medium done, as I’d ordered. It appeared as if the chef hadn’t even bothered to do his job. The lack of care in preparing the hot plate delivered to our table was abysmal. The temperature of the butter was far too high, spraying and burning me. I couldn’t even move the plate without acquiring additional injuries! The sides were disappointing: mashed potatoes drowned in butter and lacking any real flavor, and stale soup-of-the-day gumbo.

On the whole, it has been a mixed experience, but the quality of food has been a disappointment, especially considering the price tag. I hope they are able to work on the consistency of the kitchen in the future.
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Jay
The food was very good and the service was fantastic. The restaurant itself has a layout I don’t find appealing, however, and the customers help to bring down the atmosphere. The food and service say “fine dining”, but a good portion of the customer base doesn’t. Great place to eat, but it’s not fitting for special occasions or a fine dining experience.
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Maurice Hawthorne
Went to the restaurant for the 1st time last night (2/13/26) for pre-Valentine’s date with my partner. Our reservation was for 8:30pm and we arrived on time and was asked to wait to be seated, no problem as it was a busy night. We waited as others came in after us and we’re seated. I had to ask the hostess again about our reservation after waiting 30 minutes and then we were finally seated. Once seated, we waited almost 30 minutes before someone even came over to give us bread, no water or anything. Then one of the service staff noticed we had bread but no water so she have us some water. Still no drink or food order was taken. Finally our waiter came over and took our drink order. The drink took a minute to come out and they were okay. Now its around 9:30pm or so and we finally played our dinner order. The soup and salad came out around 10pm and then the actual food around 10:40pm. My partner’s steak was ordered medium-well, but came out well done. The stuffed chicken was good but my asparagus was overcooked and mushy. $250 waste. Wow!!! Needless to say, others that came in after us were leaving around the same time we were leaving. I’m not sure what was going on as to why we received VERY poor service, but I will not return to this location again. What started out as a nice dinner date turned into something else. And we came all the way from D.C. to Baltimore. Hopefully your experience will be better than ours. Oh, I did alert the manager about my concerns and she was somewhat sympathetic but blamed the issues on it just being busy for Valentine’s weekend.
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Jajhira Herbert
I thank them for giving us a late notice reservation for 10 people after our original reservation at the Gordan Ramsey steakhouse was cancelled. The food was great, and so was most of the staff. However, our waiter seemed annoyed about having to serve us. He was innatentive and the service was slow. I don’t even think he smiled. After his second time speaking to us I asked the table if they wanted me to ask for a new waiter, my family is very patient so they said no, it’s okay.

Bread and water took at least 20min and when it was time to go it was probably another 20min to get boxes, and when they came they were just sat on the waitress table behind us. My brother got up after a while and handed them out himself. Then another wait for the check… then a huge mistake in payments. The bill was around $650, $200 was meant to go on one card and the rest on another. $200 was charged to the first card and the full tab was charged to the second card. This was fixed by the manager. We were sat around 7:30 and didn’t leave until around 10:30pm.

We were sat seperately, 5 on one table and 5 on another. In contrast the five family members who sat at a different table received great service. Their bread and water came out way ahead of ours and their server joked and talked to them. They did have a few issues with food being incorrect due to the kitchen running out of ingredients, but those orders were taken off the bill so no big deal there. Most important to me is being treated well. I expect steakhouse service if I’m paying steakhouse prices. We frequent steakhouses, so we know what to expect, maybe our jovial tone made the waiter think otherwise?
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