Red Robin Gourmet Burgers and Brews

  3.5 – 2 reviews  $$ • Restaurant

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Chain for gourmet burgers & other American comfort fare.

✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery Red Robin Gourmet Burgers and Brews 97030

Hours

Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM

Address and Contact Information

Address: 789 NW Division St, Gresham, OR 97030

Phone: (503) 665-3423

Website:

Menu

redrobin.com

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Reviews

Jen Mc
I went in and was seated quickly. I got to order quickly too! When I got my burger I took a bite and only tasted charcoal. I took off the bun and was looking at it. A kitchen employee must have seen me and came over to ask if everything was ok. I explained and he took it back to get me a new one. I had asked for some pink in the burger so should not have been that well done. He quickly brought out a new before the server even knew what happened. I understand things happen but it was taken care of before I could even complain. I consider that great service from that young man I wish I had got his name! The new burger was great!
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Chelsea Cook
I ordered online for pick up. I got a guacamole bacon burger, which is my favorite. I also got my husband a regular bacon burger. The burgar was delicious, and the fries were great, I always order extra poppy seed honey mustard because it is the best. I also like that campfire sauce. The only thing I was disappointed about was the number of fries I got. It wasn’t even filled up halfway!
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Mark Seleen
You’ll note from all my other reviews, I’m very honest. And most of my reviews are very positive. This particular Red Robin must be cursed, It’s been through so much staff and management and still never gets it right. I blame corporate, they need to bring in trainers to stick around until it is perfect. Fully trained management that can fully train new people correctly. I took a long break since the last time, but my kids like to go here for the mac and cheese so I tried something new, a crispy chicken wrap… And it was great! Not worth $15, but it was great. My wife ordered one of their classic burgers, the Royal Red Robin asked for it medium and it came out charcoal. But the remake was perfect. We’re just tired of asking them to remake the burger every single time we come in. Then they say can we get some table fries for you? And we reply yes please! So they bring out 9 fries in a single basket for the middle of the table. They had new people training new people. Now that new person that just got the dumbed down version of training is going to train somebody new, making them nearly worthless in the eyes of corporate and customer experience.
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Mary Nametka
Sad. Server never came back to see if I wanted more broccoli, my wrap burger was made with so little lettuce there was not much to hold the burger. After i finished eating, i waited 30min then had to go look for someone to pay n leave. And that was my birthday reward. Was going to order a small pizza to go but order was never processed and then it was too late. Will go to other locations.
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Universoul “Universoulee” Lee
I enjoyed the lighthearted atmosphere where all of the staff were amicable and eager to give exceptional service. Menu choices were many, orders (6)was prompt and cooked efficiently. I enjoyed the experience. I ignored the prompt from phone that I was leaving iPad behind. I was having that great a time. Once I realized I did, I called and staff had already placed it in a safe place ready for pick up. I’m still tickled by their tee shirt, “bottomless”.
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Ashley Dunkin-Smith
We sat in the bar and I believe the servers/bartenders name is Jeff (I apologize if I got your name wrong) but he had the up most best customer service. He went above and beyond and he was so friendly. Thank you so much for your wonderful service and hard work!
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Holly Johnston
This restaurant has taken a definite downturn the last few years. The staff was friendly, however, the food wait time was extremely long. The lobby seems messy and unwelcoming. The bathrooms need maintenance and felt dirty. The dining area feels like it needs a deep clean and some basic maintenance as well. Honestly all this could probably be fix by having a better general manager.
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Nicole Johnson-Jones
This place is a joke. Tried to go to support a fundraiser. Left standing at the door for 20 min while staff was standing around and looks up noticing us several times. Plenty of tables. Once they sat us, no one offered us drinks or came and said anything at all. It wasn’t just us that was being ignored, several tables were. After 30 min, we left. Almost an hour of time wasted on this place with 2 kiddos. Worst part about it, they were staffed and no reason for it.
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king jo
Went to retrieve birthday reward and end up waiting 30 minutes while the hostess went back and fourth consulting with a manager. It’d be nice if they came face to face. Not sure why I didn’t get I checked their policy online. Nowhere does it show I have to dine in or spend 5bucks( only kids w/ parent have to.
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Jimmy Chao
Decided to come here for a late dinner on a Saturday night. We walked in and was waiting for someone to help us. It didn’t seem very busy at all. Saw a lot of staff just looking at us and then continue doing their work but not one person decided to assist us or ask another staff member to assist us. We were standing in front of the reception desk waiting for assistance but nothing. So after about 15 we decided to just leave because apparently nobody wanted to greet us or anything. No service at all! It would’ve been nice to at least have one staff let us know someone will help us soon but felt like we were just being ignored. Definitely would not recommend coming here.
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