Christina
Oh my goodness so I got the BLTA and it easy so delicious!! And Mel was awesome! I will definitely will be back to get another one!
… moreHello Noob
Still a decent place with decent food, but like many other places, they have been skimping back on the portion sizes.
… moreGreg Langkau
First time here and it was a good experience. Food choices were good and a fun place to be!
… moreRaymond Carter
Excellent food and friendly atmosphere. Pricey for what you get, but good just the same.
Try the apple pie shake!
… moreCarmin Garcia
A co-worker & I ordered delivery at 11:54 am today (7/15/25), when the order arrived it was 12:49 pm, however the tickets on the food reflected a pick up time of 12:14 pm. When the food arrived, it was less than acceptable. The Prime Rib Sandwiches had a very small portion of chewy over cooked meat, no caramelized onions and mine was doused in the Garlic Aioli sauce. The Mac & Cheese I ordered was half full and the Loaded Baked Potato Soup she ordered was ice cold – not even room temperature. Lastly, the Cold Brew Shakes we received – mine was 1/2 full and hers was 3/4 of the way full. When my co-worker called and explained the situation she was “rushed” off the phone as if her experience didn’t matter and was told the District Manager will contact her – but they didn’t even ask or confirm her contact information. The quality & quantity of the food we received definitely did not reflect what we paid. None of this is acceptable; not the food nor the lack of Customer Service. Extremely Disappointed. (See attached pictures for reference.)
… moreC hussel
Awesome sandwichs And fresh ingredients and they cooked it right in front of you.. Is reasonably priced too… Highly recommend.
… moreTroy Monday
I’ve placed a few delivery orders through the Potbelly website to be delivered to my work office. The last couple of orders I’ve placed, I selected delivery, but then the site changes it to a pickup order. So I’ve either had to go there to pick it up, or call the store to have them change it to a delivery order. The food is great, but experiences like this are very frustrating.
… moreDavid Lloyd
Ordered BTLA with mayo, vinegar and oil. Came with no mayo, no vinegar and no oil. 0/10 for effort and taste.
… moreJ. M.
Potbelly’s menu is a little lackluster. With sandwiches like “Turkey”, “Ham”, “Italian”, the absence of interesting options left my wife and me a little disappointed. Also, we were a little confused by the menu. I don’t think they offered meal deals other than their skinny sandwich and salad/soup. You could buy chips or a soda on the side though. Weird. Anyway, I had the (“BIG” size) Italian sandwich. It was the biggest they had yet it was only about 8 inches long. It was pretty tasty, I must admit. It reminded me of the older, discontinued style of submarino at Fazoli’s. However, we were both still a little hungry when we left. The service was good though. Everyone was friendly enough.
… moreConnor 23connorb
Jacob and Mel were very helpful and had great customer service
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