Portofino Italian Restaurant

  4.2 – 459 reviews  $$ • Italian restaurant

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Portofino Italian Restaurant is currently located at 3304 W Andrew Johnson Hwy in Morristown, TN 37814. Order your favorite pizza, pasta, salad, and more, all with the click of a button. Portofino Italian Restaurant accepts orders online for pickup and delivery.

✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery Portofino Italian Restaurant 37814

Hours

Wednesday10:30 AM–10 PM
Thursday10:30 AM–10 PM
Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM
Sunday10:30 AM–10 PM
MondayClosed
Tuesday10:30 AM–10 PM

Address and Contact Information

Address: 3304 W Andrew Johnson Hwy, Morristown, TN 37814

Phone: (423) 616-0321

Website:

Menu

slicelife.com

Photo Gallery

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Reviews

Mike Wright
Just had a great deluxe pizza. Toppings were generous and the crust was perfect and crispy. Cheesy bread had same delicious crust. Had a taste of cheese ravioli and loved the fresh tomato sauce flavors.
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Melanie Green
The food was not authentic Italian food.. I was very disappointed. The bruschetta was limp mushy pieces of pizza crust with melted cheese tomatoes and spinach with a side of marinara. The kids got the Philly cheese steak, they were huge but the bread was tough, not crunchy they definitely used microwave to heat it up way too expensive for that bad of food. The poor girl was working alone to serve everyone. We ordered our food and received our food almost 2 hrs later. It was very loud there, little kids were running around everywhere and the families weren’t even watching them it was a horrible experience..never going back. $80 for food that should be 10 bucks. Although we had only cut a tiny piece off to try the subs we still were not given a refund. Me and my family left hungry and disappointed.
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Alisha Dalton
Would give 10 stars if possible! Super nice, friendly and relaxing atmosphere. The food is SO GOOD. We had the Bruschetta bread and 2 medium calzones. I had the meat lovers calzone and my husband had the steak one. Each was $12.99 for a medium and they’re stuffed full! Service was awesome as well! Pro tip: make art out of your trash & put on the plate to make the waitress/waiter happy instead of leaving it for them to pick up.
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Wes Breitenbach
Looked good online because of reviews, but once we arrived on a Saturday evening we should have realized something was off by the very few cars in the parking lot. We thought maybe we beat the dinner rush. Even though it was about 5:30. We got our table and ordered drinks. Within minutes we were surrounded by fruit flies. Literally everywhere. It was so disgusting we just left. I can only imagine how many bugs end up in the food. How is this place even open? I’ve never seen that many fruit flies anywhere let alone a restaurant. Disgusting. Would not recommend.
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Deptpo
If you a looking for the best Italian food in this area, it is right here. The food is incredible and portions are generous. When you taste the food you can tell that the owner puts taste and quality as a priority
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Nathan Starr
Placed a pick up order through DoorDash tonight. When I arrived at 8:50 I first thought it was closed. The parking lot is essentially unlit and there were only 2 cars (employees) in the parking lot. When I came in the girl was on her phone and didn’t greet me at all. I told her I had a pick up and gave her my name and she finished her text and said “okay I’ll go get it.” Then I hear her start talking on the phone on speakerphone and she brings me most of my food. She had to go get the cannoli from the back which I could hear them using a microwave to warm something up. She came back out and said they were heating up the cannoli cream and it would be right out. While I was waiting, 3 people came in wanting to eat. When she came back to the front she said “sorry, we close at 9” even though everything online and even the sign behind the register said they were open until 9:30. After they left she said “ I worked both jobs today, I’m going home. “ She went back to the kitchen to get the cannoli and came back and gave it to me. While she was bagging my food she started another speakerphone conversation. There’s no wonder the place didn’t have any other customers. The food was mediocre. The fried mushrooms were good, the fresh salad was good, the chicken parmigiana was the best part of the meal. The garlic bread that came with it was awful, I’ve had better from the frozen section at the grocery store. The cannoli was okay, but simply unappetizing after knowing the cream was microwaved. The place has potential with a few tweaks to the food and the hiring of staff that want to be there.
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Cindy Duby
I ordered seafood pasta and had a broken shell in it and they would not let me order something else with out paying for both. There are fruitfulness all over flying at our table. Owner refused and made us pay for the food I didn’t get. Don’t go!
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Kate Miller
Let’s start with the dump of a bldg. Hand rails broken and dangling. Indoor/outdoor carpet laid in the hallway to the bathrooms full of dangerous ripples, tarps hanging up to hide something in 2 large areas. Server was fabulous! There were 4 of us who drove over 1 hour to eat there. Food arrives for 3 of them and I was told the kitchen burned my meatball sub and was making a new one. Finally arrives and I cut off a piece and when I took a bite it was COLD. Refrigerator cold. I went and found the server who took it back. He said he was so embarrassed, I told him not his fault. Finally it arrives for the 3rd time. Luke warm, so much so I literally put my finger into the middle of the sub to make sure it wasn’t still cold. Ended up scraping off the meatballs and just eating them. Then, still hungry I dipped a piece of garlic bread into some marinara which was also Refrigerator cold. The server said that’s how they serve it. The taste was awesome but the experience was absolutely stupid. I’ll post pics on their site if I can. No way to attach pics
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ADA
I’ve only ordered through Doordash, but have been satisfied both times. They didn’t send silverware or napkins with either of my delivery orders and that can be an issue for us ordering while at work. The philly cheese steak is good, but doesn’t have enough meat to balance out the bread/vegetable ratio. I’d rather pay a $1 more for the sub and get more meat. I’ve never been inside the restaurant so I can’t speak on the condition of the building or waitstaff.
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Zoe Salvatore
This is one of my favorite restaurants. The owners are genuinely nice and prepare all the meals. You can dine in or take out. The prices are really good considering the amount of food you get. The food is really good too, my favorite is the Stromboli and Calzones. I actually hate Calzones, except for theirs…no ricotta and that makes me happy.
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