Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Address and Contact Information
Address: 4401 Hwy 17, Richmond Hill, GA 31324
Phone: (912) 756-3381
Website: https://www.popeyes.com/store-locator/store/restaurant_83463
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Reviews
Killua Lee
Can you give negative stars?
… moreRedd williams
This is the second chicken sandwich that I have gotten from this location. This is full of breading. I’ve gone to the bull st location in Savannah which is superb. I’ve never had this problem. I had ordered a total of 6 for my family . All of the sandwiches wasn’t heavy breaded but it’s all ways mine. This is unacceptable. The wait time was about 30mins. Please create 2 lines and judge the traffic that you have. I promise customers will appreciate you more.
… moreHarry f Clarke
5/8/22 Found out NO DRIVE-THRU SERVICE!!
… moreMatthew Tinglof
They gave the lady in front of me the wrong order (chicken pieces instead of tenders). I ordered a tender family meal and repeated myself multiple times, but they still got it wrong, chicken instead of tenders. I got my tenders after waiting 45 minutes total. Tenders were mostly batter (see picture)
… moreNicole H
I don’t know if you see that white stuff on the floor behind the counter but it’s dirt/food. The people were really nice, and the food was good but this store needs an old fashioned cleaning!
… moreDerwin Mieres
Absolutely ZERO stars if I could!! I never write reviews of places, because most employees are not to blame for poor customer experiences which are really a result of poor management. But THIS place…. So I placed my order online at 7:59 pm. I went to the store at 8:20pm and all I saw was a bag with my name on it behind the counter. The cashier said my order was not ready so I waited. They had no product ready but was still taking orders from walk ins after me. I waited. Then when they finally brought product out, they were serving walk in customers ahead of me while I was still patiently waiting for them to fill my order. This was around 8:40 pm at this point! After this continued, I pointed out to the same cashier that I’ve been waiting for an order I placed since 7:59pm, and it was now 8:53pm, but they were still serving customers that walked in while I was waiting! Eventually one of her coworkers mentioned my empty order bag on the counter and she said, “Never mind that, he don’t want it!” Obviously this person was being spiteful because I reasonably mentioned the good hour I spent just patiently waiting for my order while she served other people who came in after me! She never even filled my order, so how could she claim I didn’t want it after waiting for 50 minutes!!!??? That was the last straw for me and this place. I’ve ordered food from here in the recent past, and the service has always been terrible! There is always an unreasonable wait even when you order ahead, and they never seem to have cash, or product available,
… moreBrett Erieg
Must every establishment on this exit be horrible? Feeling chicken, stop in, they take my order and money only to tell me that what I want, they don’t have and wanted me to take from what they had already cooked. No mention of cooking anything fresh. Picture attached, they close at 10pm, it’s 7:30 and nothing is being cooked. Lazy. I think the KFC down the street must own this place too. Least I got my money back; they did that right.
… moreErin Fleming
I ordered a 4pc chicken combo meal to be delivered by DoorDash. It came without the biscuit and drink. No blame lays with DoorDash as they cannot inspect a meal via policy. The blame therefore lies with this location. They packaged a combo meal without the necessary components. It was at 6:40pm, past the dinner rush, so I don’t understand why the request could not be fulfilled. I ordered solely for the combination of chicken and biscuit, I feel very let down that I cannot have the promised biscuit as when I ordered. Please change things in the future, it’s very upsetting to your patrons. Also, I ordered Cajun fries and got regular fries
… moreJo Covington Nencetti
I would give this place a 0 if I could, but after waiting for 3 chicken sandwiches and fries for over 30 minutes, the sandwich was good. This is my 2nd bad experience with Popeyes (different locations) The service is slow and incompetent, other people were getting their food before us. The counter help had to yell for someone to make our sandwiches while the cooks just stood around. We had our dog with us so we could not eat inside, there were picnic tables but no umbrella so we had to sit in the blazing heat to eat. Also, tables were located near a dumpster so we were smelling garbage while we tried to eat. All round one of the worst “fast” food experiences. Next time I will find a Chick fila.
… moreSheryl Baehre
Ordered online a hour ahead, but guess they didn’t check online orders since nothing was ready for a half hour after I arrived. I paid 6 bucks for 6 extra biscuits that I didn’t get. That was a problem for us since I ordered 1 apiece. There were 18 of us so it was a large order. All that said they are understaffed and were busy. I thank them for showing up. Pay a decent wage and treat employees well and business will be great.
… more