Dave Gibbons
This was, hands down, the worst pizza I have ever had. The dough was that cardboard stuff you expect to find in the bread aisle of the grocery store. Obviously not fresh or “hand tossed”. Very disappointed.
… moreR
The pizza we got was so thin it’s laughable. It was just a normal large stuffed crust pizza (stuffed crust). Wasn’t crispy or anything just weirdly thin, I don’t know if the pictures really do it justice.
Toppings and all that were good and the cheesey stuff crust was yummy. But the pizza itself being so thin was weird. Not a fan of this location, hope it was a one-off but didn’t really check any reviews beforehand.
… moreStorm Sutterfield
Ordered a 3 topping large pizza off their deal menu, Cinnabon, and boneless BBQ wings for my fiance, and a melt for me(which it explained they were out of bacon when i ordered it, no issue). They called after 20 minutes to explain they had no cinnamon, I said no issue, and they sent an extra desert all good. Then the food got here and we got a tossed around cheese pizza cold, some boneless wings with a dip stuck to the bottom of the container. An empty melt box. And when we get the receipt, it doesn’t even show the melt or the proper price of the pizza. And it just says a large stuffed crust cheese pizza. When I call the manager hangs up the phone after about 3 minutes. Called on 3 separate numbers. Absolutely atrocious. I called to handle this with tact and you hang up the phone like a teenager. Well done pizza hut. I’m driving up to your store to speak with your manager. Hang up on me 3 times after you drop the ball. Gross.
… moreMJ
Really disappointed. We ordered two pizzas and a salad for delivery from the Hutto, TX location. The order arrived in a reasonable amount of time and was correct. The pizzas were as expected but the salad had a long piece of plastic in it. I’d describe it as fishing line, mono filament. When I called the manager he seemed dismissive and like it was no big deal. He told me he was surprised because it was a “new bag” and that he’d look into it. We have a small kid and the thought of him eating something like this pissed me off.
… moreAmber Moon
I love Pizza Hut, but this location frequently gets my order wrong. I order double pepperoni and jalapeño and get a regular pizza which is not okay considering how much extra toppings cost right now. Good thing is you can see the whole backend of the store so if you sit and watch, they cant spit in your pizza that they have to remake after arguing with the customer about how that IS double when it is definitely NOT double.
… moreAshley-Rose
Awful experience at this location. Ordered pizzas, wings & redeemed points for cheese bread. The employee checking me out informed me that ranch or blue cheese does not come with an order of wings. All the years I’ve ordered from Pizza Hut, I’ve never been charged for ranch with an order of wings. My cheese bread barely had any cheese. The pizzas were okay but skimpy on the toppings.
… moreRory Flood
Entire household got sick from this pizza. Ordered a large pepperoni with pineapple, onions. Pizza only had pepperoni which was clearly bad. After reading multiple people getting food poisoning in other reviews. Avoid this location.
… moreStephanie Ballou
We ordered at 5:12pm with a delivery time of 25-35 minutes. I called several times just to have the line disconnect. I have 2 small mouths to feed and a schedule to keep. If I would have known it was going to take longer, I would have ordered something else. It got here at 6:42pm. The pizza was obviously sitting for a while, the cheesy bread overcooked and definitely not worth the extra charge. Very disappointed.
… moreMichael Dominkowitz
So ordered Pizza Hut today only because the dominos app wasn’t working. Ordered in advance for a later delivery and and they were still 30 minutes late. Here is what we got. Two pizzas no sauce. Called store only to get an attitude and be called a liar. Asked for manager the woman refused. When I questioned her refusal, she said ok hold on. Then in a different voice got on the phone and said she was the manager. I heard someone in the background telling her what to say. When I asked about that, she said no one was saying anything and called me a liar. She finally transferred me to a DK who said he was a manager and when I asked for the other employees name, he said legally he will not provide the info. Now at this point I was beyond heated. Then got hung up on by DK. Yes you will get an upset customer when you call them a liar. Tried to call back and the phones were disconnected and giving a busy signal. DO NOT GO THERE. My wife finally went back to the store and they refused a refund because there were a few pieces missing, but as you can see, we didn’t eat them.
… morePrincess Esme
This was a pick up. Disgusting. Over cooked & hard. Not crispy but dry & HARD. Tried a couple pieces & it was inedible. This is with extra cheese too. Worst location I’ve ordered from. This isn’t the first time they have messed up. I wanted to call for a refund or another pizza but my husband was so tired & didn’t want to drive for them to make another mistake, I mean pizza. If I could give zero stars I would. Whoever was in charge of our order tonight simply sucks. Basically our whole order was burnt. The cheese sticks we ordered had hardly any cheese & was also over cooked. I wouldn’t consider them cheese sticks just plain over cooked bread sticks. I would recommend any other location over this one.
… more