Emily Kays
I ordered a pizza on 11/14. I pulled up to the window after my estimated time had passed and was told it was just now going in the oven, please park for 20 minutes then come back around. I had no issue with that, it was a busy night, perhaps short staffed, it happens. Twenty minutes later, I get back in line and the vehicle at the window is never asked to move like others were. Another 10 minutes passed with no movement in the pick up line and, when I checked the website it said my pizza was done. I pulled out of line, which was now three or four cars behind me deep, along with the two in front, to walk in to pick up my order. There was not a single parking place available for me to do so.
At this point, I left. It was going to take at least another 20 minutes waiting in the drive through line or circling to get a parking spot.
I have contacted the company TWICE and both times I was told I would hear back within three business days. I have yet to hear back.
… moreJenna Bohatch
Ordered $20 dinner box and my dasher took my food but Beth was ABOVE and BEYOND with being able to remake our food and delivery it quickly. We need more people like Beth in this world. Will be ordering and tipping higher at this location. Great staff and service
… moreDestiny Sherrod
0 stars if I could my pizza just got delivered along with pasta and bread sticks and everything is burnt ! I can literally pick my pizza up and it doesn’t fall apart or anything . I’m so upset . I’m not feeding this to my child . . I will never order from this place again !! It’s ALWAYS something !
… moreM Shaw
Came to pick up pizza and was told about 10-15 mins. I was already 5 mins after it was supposed to be done. If your times aren’t right then update your app. I asked if I could cancel the order and was told yes they could cancel but we wouldn’t get a refund. Why would I cancel and let them keep my money? Also, a sorry goes a long way. No sorry either. Awful establishment and service.
… moreJalaun gorham
I ordered a Big newyorker pizza and it’s supposed to be sliced in 6 slices , when I called and ordered it I asked if they could make sure it was in those 6 slices and they still cut it into 8 , ruined my whole night I just want what I paid for
… moreKen Nah
The service is okay. The delivery driver was the best experience about my order. My wings have NO sauce on them. Its a chronic problem with this place, not sure if it’s something to do with corporate or they way they choose to prepare the wings. I’m disappointed
… morerachel Wiley
Just got the best pizza and wings delivery ive ever gotten from here. So good.
… moreTabatha Jaffe
I really appreciate Ed the driver. Let me tell you about my Ed that delivers my pizza. I did a oops changed the address but I didn’t change my phone number. When I called to talk to a manager, the manager lied and said the driver could not find my home. And she was sending him back out. Ed the greatest 75 year old man, he has a big heart. And if the owners are reading this you should want to know how many lies has she told to cover up things. But for Ed tell him thank you from the bottom of my heart. Thank you Ed.
… moreJohn David
Noone would answer the phone when I had an issue with my order
… moreIvory Young
I ordered pizza from here last night and it never came after I had waited for hours. I woke up this morning and called to complain but Steve was so nice and understanding I couldn’t even be upset anymore he immediately looked up my order and offered to send it out free of charge he just asked if I could tip the driver because he was new which was no problem at all for such a great customer experience. And to top it off the pizza was delicious and fresh and they gave me complimentary brownies!! Keep up the great work!!
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