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✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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Find your nearby Pizza Hut® at 2609 South New Hope Rd. in Gastonia, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 2609 S New Hope Rd #2, Gastonia, NC 28056
Phone: (704) 864-7755
Order and Reservations
Order: Order online
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Reviews
Shannon Van Horne
I wouldn’t even give this store a 1 star. I placed my order at 6:33. Supposed to be delivered by 7:08. After two delivery drivers I get my order at 10pm. I called the store several times to cancel and they do not answer and the call center is useless. When the order arrives at 10pm. It was missing a pasta dish and breadsticks. The pizzas also were not made correct as they lacked pan pizza crust, I am not even sure what crust we got but clearly not their pan crust….one was not supposed to have green peppers and the other was supposed to be pepperoni with extra mushrooms…clearly way wrong in the pictures. And after 3 hours of them telling the delivery driver it was lost and would have to remake, it arrives cold and nasty looking. We didn’t even it it! I contacted corporate customer service twice now because the local store will not do a thing about it and they have such attitudes. I was asking corporate to refund my order and the first time they sent a coupon code for a free large pizza and second time I have yet to hear back or get my money back! NEVER will I support this chain again. They don’t even have the decent respect to contact you and give a refund on their mistakes. TERRIBLE! Save yourself a lot of money and aggravations and go somewhere else!!
… moreCami Castillo
I wonder how they ended up not seeing what a person specifically ordered and messed it up so much that a person who paid specifically for it didn’t get what they ordered.
Someone, please tell me, does this pizza look like the one I ordered? Also, when I called, they were closed, and this pregnant woman (myself) who wanted a specific thing didn’t even get what she wanted.
Here’s my order, and tell me, where on this pizza are all the specific ingredients? I mean, I see peppers..
Ojalá le salga un anzuelo a quien me jodio mi comida.
On my list of NEVER RETURN
… moreSomeone, please tell me, does this pizza look like the one I ordered? Also, when I called, they were closed, and this pregnant woman (myself) who wanted a specific thing didn’t even get what she wanted.
Here’s my order, and tell me, where on this pizza are all the specific ingredients? I mean, I see peppers..
Ojalá le salga un anzuelo a quien me jodio mi comida.
On my list of NEVER RETURN
Andrea G.
I’m appalled by the lack of care and attention to our order. We ordered thin crust cheese and got burnt pan. And how it looks is terrible. We ordered no cheese meat lovers and a thin crust cheese. Please see picture. I’m scared to eat it. I sincerely hope people consider taking their orders elsewhere where.
Update: called to discuss and ask for corporate. Was placed on hold and no response. Just left on hold.
… moreUpdate: called to discuss and ask for corporate. Was placed on hold and no response. Just left on hold.
Anthony Jagielski
Ordered through Pizza Hut call center, and routed me to a closed store, due to staffing issues. Called this location and another to get them fulfill an order I paid for already. They said they would have to reorder it and then make me pay for it twice. After physically going to this store, showing them the receipt from my bank statement, and they still would not do so because it would affect their inventory and it’s “not their fault they (call center) did that”. General Manager was not very polite to deal with, and not putting the customer first.
… moreHaleigh Jones
Order last night through DoorDash order one pepperoni pizza and one meat lover pizza and was sent the first picture for the meat lover then I contacted DoorDash and had it sent back out on got the second picture absolutely unacceptable
… moreAasha Her
If I could give it no stars, I would. Horrible service, twice. Shame on me for going back a second time. First driver waited 20 minutes, gave up. Second driver waited another 30 minutes. Called Pizza Hut twice and they placed me on hold and never came back. There will NOT be a third time. Over an hour for pizza delivery – do better or close this location.
… moreDale Potts
Ordered on line. Stated it would be ready in 20 minutes. Arrived 20 after ordering and the food wasn’t ready. Was advised it was just going in the oven and would be ready in 20 minutes. Came back to NO pizza. Was advised it had to be remade. 2 HOURS later, no food. Ask for a refund. Employee went out front of the store and smoked a joint and then went back in the store to the kitchen area. Did not wash hands after coming back in from outside, smoking his joint.
… moreJoshua Rice
2nd time we have ordered for delivery and for the second time in a row we have had a problem. First time we received the pizza and not the wings or drink. Called door dash and asked and he hung up on us. Tried to call the store and you get a call center and every time they say we will direct you to the store and today we get a text one minute before we are supposed to have delivery and we get a text saying the driver wasn’t going to be able to complete the delivery. Again we tried to call the store and again we get the call center folks who are rude and talk to 3 deliver people and the first two say they are going to direct us to the store which doesn’t happen and the third person hung up on us. Went to the location and service there was horrible. Last and final time we order from Pizza Hut or at least this location.
… moreJamie Hildreth
Came in tonight to pick up an order for a customer through Door Dash and the store was closed. It’s always iffy at this store whether it’s open or not. I would never trust anyone to make my food there either as I have witnessed burnt and barely any toppings nor sauce. Place is too cheap to make a great pizza unless you make it yourself. Used to be a great store 2 and half years ago but now children run it and don’t care. If you can’t get the children staff to come into work, then just shut it down. It’s an emabarrassment on the thriving place it used to be.
… moreDavid J Kanwisher
This was my first time ordering pizza hut online and the first time in quite a while that I’ve eaten it at all. It was a pretty easy process to check out as a guest. I did a big box special and ordered carry-out. It said it would be ready in 15-20 minutes. I arrived after about 20 minutes. I walked in and apparently a customer didn’t get the wings he ordered. The customer waited quietly and patiently to the side as I stood at the counter waiting. An employee, probably the manager, made his disappointment in the other employees very clear and I thought he wasn’t talking to them with very much respect, even if they did make a mistake. After a few minutes of standing inside, I was finally greeted. The food was hot and ready. I think a 3 star review would be too harsh, as I don’t know the full story of the situation, but simply greeting people as they walk in would go a long way to improving customer service: “Welcome, we will be right with you”.
… more