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Address and Contact Information
Address: 1800 Sawgrass Mills Cir #2500, Sunrise, FL 33323
Phone: (954) 846-0344
Website: http://www.paul-usa.com/
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Reviews
Natalie Dee
Well, having just now read the reviews of others, just before posting my own, a part of me wishes I had taken the time to read these before we stopped there for a coffee and cake.
The reviews here, below / before mine are quite accurate.
The coffee was close to awful. We had a cappuccino and an Americano. Both were just about drinkable.
We also had a pear pastry. To be fair, that was delicious, which is the reason I gave two stars for the food.
The price for these three items was insane!
Far too expensive. I would even go so far as to say it was a rip off!!
We sat outside. The chairs were filthy!!! There were birds hoping on and off the tables, so that makes them dirty and unhygienic too. We kept everything on our tray and left very quickly.
Our experience of the service was relatively pleasant.
We stopped there as we wanted to enjoy a coffee break in between our shopping spree at this mall.
It was the only place we could see that looked and felt like a coffee break kind of place.
And being part of a chain that we know and recognise we thought it had to be reasonably good. Well it most certainly is not good!!
Disappointing and we were definitely disappointed.
Avoid if you can. Or at the very least, be aware of what to expect.
… moreThe reviews here, below / before mine are quite accurate.
The coffee was close to awful. We had a cappuccino and an Americano. Both were just about drinkable.
We also had a pear pastry. To be fair, that was delicious, which is the reason I gave two stars for the food.
The price for these three items was insane!
Far too expensive. I would even go so far as to say it was a rip off!!
We sat outside. The chairs were filthy!!! There were birds hoping on and off the tables, so that makes them dirty and unhygienic too. We kept everything on our tray and left very quickly.
Our experience of the service was relatively pleasant.
We stopped there as we wanted to enjoy a coffee break in between our shopping spree at this mall.
It was the only place we could see that looked and felt like a coffee break kind of place.
And being part of a chain that we know and recognise we thought it had to be reasonably good. Well it most certainly is not good!!
Disappointing and we were definitely disappointed.
Avoid if you can. Or at the very least, be aware of what to expect.
Travis Eubanks
Do not give this place your money.
I was hoping this would be a tasty bakery to have for lunch but every part of this experience was poor.
The sandwiches they have in the display have no prices so I assumed they would be in the ballpark of what was on their menu. I was wrong. My sister ordered a turkey and Brie sandwich which came to $23 (not pictured) and I got the special chicken club that was $21.
The chicken club must have been sitting as the bottom bun was completely soggy and disintegrated when I picked it up. The sandwich had a single slice of chicken, and one slice of bacon (along with tomato and avocado). The value was not here. If the portion size is going to be small, I expect the quality to be high. It was not.
The almond croissant I got had great filling but the pastry was overcooked and rock hard. It was $6.
I assume the sandwich was soggy because it was sitting around for a while before it got to the table. Which would make sense since it took 40 minutes from ordering until when we got our food. There were just a handful of other customers. Not enough to justify waiting so long for a sandwich.
The atmosphere is “cute” but needs help. No air conditioning in the place besides the loud unit above the door. The door is left open allowing birds to come inside and walk around on tables.
I would highly recommend you skip this place and find another French bakery to go to.
… moreI was hoping this would be a tasty bakery to have for lunch but every part of this experience was poor.
The sandwiches they have in the display have no prices so I assumed they would be in the ballpark of what was on their menu. I was wrong. My sister ordered a turkey and Brie sandwich which came to $23 (not pictured) and I got the special chicken club that was $21.
The chicken club must have been sitting as the bottom bun was completely soggy and disintegrated when I picked it up. The sandwich had a single slice of chicken, and one slice of bacon (along with tomato and avocado). The value was not here. If the portion size is going to be small, I expect the quality to be high. It was not.
The almond croissant I got had great filling but the pastry was overcooked and rock hard. It was $6.
I assume the sandwich was soggy because it was sitting around for a while before it got to the table. Which would make sense since it took 40 minutes from ordering until when we got our food. There were just a handful of other customers. Not enough to justify waiting so long for a sandwich.
The atmosphere is “cute” but needs help. No air conditioning in the place besides the loud unit above the door. The door is left open allowing birds to come inside and walk around on tables.
I would highly recommend you skip this place and find another French bakery to go to.
Rajman
Worst cup of latte and from a French Cafe!! Coffee from Europe is normally strong and not bitter. This was bitter and lacking properly heated milk which is not bitter. They don’t have a clue about coffee. Waited for a while in a long line with an Asian woman trying to do everything. Later a gentleman was helpful on giving me some more milk to salvage the coffee to no avail.
I’m writing this for others to know. It’s also a ripoff, 2 latte and a pastry, over $20. Pastry was good, almond croissant. That’s about it. Place is aged, table tops are eroded, will never be back here. Like a Chinese restaurant where no money is spent to improve the place. Wished I had read the other reviews, my wife dragged me here, last time I’m listening to her. This tarnishes the image of Sawgrass mall.
… moreI’m writing this for others to know. It’s also a ripoff, 2 latte and a pastry, over $20. Pastry was good, almond croissant. That’s about it. Place is aged, table tops are eroded, will never be back here. Like a Chinese restaurant where no money is spent to improve the place. Wished I had read the other reviews, my wife dragged me here, last time I’m listening to her. This tarnishes the image of Sawgrass mall.
Razan Lutfi
Nt sure why paul would accept to keep such a branch and ruin their name!!!!!
Nt recommended at all. Food is disgusting, eclair OMG this is nt Pail at all!
Staff are very rude, the place is filthy
… moreNt recommended at all. Food is disgusting, eclair OMG this is nt Pail at all!
Staff are very rude, the place is filthy
Yasmina Lazrak
First, the bakery products are no longer good and fluffy. The croissant was more a badly homemade brioche, the chocolate chip croissant had so much sugar to cover for the bad though and the eggs and quiche were a waste of money and calories as they were horrible. Also, the lady at the cashier was aggressive and disrespectful for no reason and the service was the worst I ever had in Sawgrass and I have been coming the mall for around 15 years.
Given the bad quality of the viennoiserie, I am not sure it is still part of Paul franchise which is supposed to be the same reliable quality anywhere in the world.
… moreGiven the bad quality of the viennoiserie, I am not sure it is still part of Paul franchise which is supposed to be the same reliable quality anywhere in the world.
Sergio Gutierrez
Paul is easily one of the worst coffe places I visited on Miami. The *barista* ignored my request and did what they want. The pie was made before pandemic. Music was a 90s rave, what a weird place
… moreemilia
For us$ 35 chicken club sandwich and coffe.. You are not allowed to use the bathroom. Interesting.
… moreIvan Tymchenko
Very disappointing experience. This was honestly the worst decision to come here — we should have read the reviews first.
We know the PAUL brand well from France and other U.S. locations, but this place does not represent it at all. The quality was terrible. The “croissants” (for $6–7!) were dense rolls, not real croissants. The sandwich had a paper-thin slice of meat and tomato, the rest was stale bread. Coffee was awful, and we were charged for double-shot cappuccinos we didn’t ask for — $8.50 per cup. No other size options, and even an Americano with milk costs the same.
The place was dirty: worn chairs and tables with what looked like bird droppings, a sticky, dirty high chair for kids. The restroom was completely closed, so there was nowhere to wash hands.
Service was rude and dismissive. We were told to “go get your coffee” with zero courtesy — but they certainly didn’t forget to charge us.
Lowest rating possible. We will not be back.
… moreWe know the PAUL brand well from France and other U.S. locations, but this place does not represent it at all. The quality was terrible. The “croissants” (for $6–7!) were dense rolls, not real croissants. The sandwich had a paper-thin slice of meat and tomato, the rest was stale bread. Coffee was awful, and we were charged for double-shot cappuccinos we didn’t ask for — $8.50 per cup. No other size options, and even an Americano with milk costs the same.
The place was dirty: worn chairs and tables with what looked like bird droppings, a sticky, dirty high chair for kids. The restroom was completely closed, so there was nowhere to wash hands.
Service was rude and dismissive. We were told to “go get your coffee” with zero courtesy — but they certainly didn’t forget to charge us.
Lowest rating possible. We will not be back.
PATRICK GRENIER
Nice european decor, decent food but no prices. After you order food with no menu and prices you get the surprise. You don’t even get the invoice. 25$ for an OK sandwich, a 2 bites salad and a dozen fries and a diet coke is little expensive. Will pick another restaurant in the future.
… moreDouglas Barbosa
We went for lunch and the place was almost empty. Food was good and price was OK. The place was really warm inside with the doors opened. Portions are individual. Salad had no dressing and had to go to the cashier and ask for olive oil. Don’t know if I would come back.
… more