Donghee Lee
This is what we got for a $30 pizza. We didn’t even get the philly cheesesteak topping (we added mushrooms, pineapple, green pepper & Philly cheesesteak), and can barely see the mushrooms. The store didn’t pick up when we tried to call.
… moreLisa Chang
You ever feel like you’re invisible? The staff at this Papa John’s will make sure you feel that way. You can stand at their counter for 15 minutes and not a single employee will realize you’re there. If you’re thinking, “Oh, they’re busy, they’ll help me eventually when they have time.” Don’t. Because they will not notice you.
… moreEarl Hsu
It is an end of an era. I used to only ever buy my pizza at this Papa John’s, no Pizza Hut, no Little Caesars, no Blazin Pizza. I dedicated myself to this specific Papa John’s for 15+ years of my life living in Arcadia. Recently, apparently they changed management, and all the changes came with it. The weak flavored battery acid pizza sauce, the sparce amount of Canadian ham and pineapple on my Hawaiian Pizza. I used to look forward to Pizza nights, but now I don’t care much for it, because the Pizza just didn’t taste as good as before, when it was made by the special needs workers that the local Papa John’s hired. I hope the special needs workers weren’t fired and instead found a better job, but I will always miss your fantastic pizzas. I will be supporting my local Lil Caesars from now on, RIP Papa John’s Arcadia.
… moreCamille Rios
The food is delicious, but today they didn’t put a pepperoncini on the side of the pizza like they usually do. They also only give one small sauce for 8 large breadsticks. Other than that, the service was quick and staff were friendly and the waiting area was clean. I’d recommend this place for yummy pizza.
… moreAfrina Sharmin
I got a hair in it. I wish I could go back or open it when I was there.
I hope they will be more professional in service.
I have never given any negative review! But this time I couldn’t stop myself. Please try to pay more attention while making and serving it.
I may not go there again.
I know it was a mistake but in this competitive food business industry you must have to be more careful about your customer service.
They have so many options so customer retention is important.
… morePete C
I had a terrible experience here. The person working at the register seemed upset the moment I walked in. I kindly mentioned I had placed an order through Uber Eats, provided my order details, and showed him the screen with my name as he requested. Then, he insisted on verifying my phone number, which I knew wasn’t necessary for Uber Eats orders. When I pointed this out, he became visibly annoyed and started making loud, dramatic noises with the pizza boxes.
The whole situation felt unnecessarily confrontational and unprofessional. This place isn’t worth the drama. I’d recommend taking your business elsewhere.
… moreCraig McKenna
Great experience. Big improvement in food and service than it was a year ago. It is becoming my families go to place for Saturday pizza+wings and movie night at home
… moreRuth Kolta
Great pizza. Great price. On-time order called in.
Food: …
… more麦田
Last week my wife ordered a pizza, used a coupon, and paid a $3.00 tip. When picking up the food, the staff was very indifferent and even rude. This was a very unpleasant experience. We will never order pizza from this store again.
… moreElias Assaf
You can’t go wrong with Papa John’s. I recommend downloading the application instead of ordering via any other food app delivery for much better pricing and options.
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