

At Papa Johns Pizza in Lubbock, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lubbock pizza for any occasion. Call us for pizza delivery in Lubbock or stop by 2420 9th street for carryout to order the best pizza in Lubbock, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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I feel bad for leaving this review because I called the store and all of the workers were very kind and even gave me a free pizza on my next order supposedly – however I won’t be ordering NY style again – I’ve been a “papa johns” is the best pizza guy for 15 years – not the case anymore.
First off, the ambiance felt more like a dingy basement than a restaurant. The dim lighting did nothing to hide the sticky floors and questionable stains on the walls. I half expected to see a rat scurrying across the room.
Now, let’s talk about the pizza. I ordered a pepperoni pizza, and what arrived looked like a sad pancake with some rubbery cheese and a few sad slices of pepperoni barely clinging on. The crust was soggy and tasted like it had been frozen since the Ice Age. Each bite was a challenge, as I tried to figure out whether I was eating pizza or a kitchen disaster.
Service? Don’t get me started. The staff seemed more interested in scrolling through their phones than attending to customers. I had to wait 20 minutes just to get a refill on my drink, and when I finally flagged someone down, they acted like I was interrupting their very important Instagram scrolling.
To top it all off, the prices were absurd for what I received. I could have gotten a better meal from a gas station microwave.
In short, if you value your taste buds and sanity, stay far away from Pizza Palace. You’ll thank me later.
Store manager canceled my order and hung up
Placed for 61st and Ave p
Asked to be rerouted to
19th and Langford
Willing to compensate driver
Poor management
Hot food, not Michelin star, but for the price point very good. I’ve ordered several times, both carry out and delivery, and I’ve found nothing to complain about. Staff is always very friendly and receptive to questions. Food is always hot, not dripping with grease, and exactly like the pictures.