Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Monday (Labor Day) | 11 AM–9 PM Hours might differ |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
Address and Contact Information
Address: 10132 Old Ocean City Blvd, Berlin, MD 21811
Phone: (410) 641-3434
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Papa John’s Pizza · (10 reviews) · 44 people checked in here · (410) 641-3434 · https://locations.papajohns.com/united-states/md/21811/berlin/10132-old-ocean-city- …
Reviews
Pete Renzi
Don’t waste your time. Ordered online for in store pickup. Once I got to the store I waited 12 min and no one was in the store . No personnel were visible for 12 min . Finally a guy comes out and says it wasn’t even started and printed out multiple orders. Waited another 25 min to finally get pizza. Pizza was ok. Nothing special.
… moreHungry Guy
Won’t honor a coupon they gave me. Delivery takes an average of 2 hours. She said this store doesn’t take them and has their store phone # on it. They gave it to me the last time my order took over an hour to drive 3/4 mile. Truth is they can’t do better they did worse.
… moreZach
Please do yourself a favor. Avoid this place at all costs. I understand it’s “fast food” pizza. I wasn’t expecting the best pizza in the world. But for god sake, i wouldn’t feed this pizza to my dog. Regret even finishing the 2 slices, because you’ll feel like garbage for the rest of the night.
… moreAndria Rolley
I ordered pizza and wings for me and my kids.they had door dash deliver my order only for them to deliver it to the wrong address so I called the store and spoke with the person that was working at papa johns and he told me that he was going to call door dash to see where my order was. So after waiting for 30-40 minutes I called back to the store and the guy finally answered and said that door dash had delivered my food to the wrong address so it was nothing he can do but refund me my money. SMH so me and my kids had no pizza and wings.
… moreCindy Dayton
Really great pizza! Picked up myself, gentleman at the counter was very friendly.
… moremaria pepe
I would make this a -10 if I could! The worst customer service. Crystal thinks it’s okay to call people ‘hun’ I find that very condescending especially since I am old enough to be her mother. She hung up on my after making all kinds of excuses about why the manager couldn’t come to the phone. I used to run the same type unit for a competitor. Under no circumstances would that poor customer service be tolerated. It is useless to call the store directly to have complaints addressed. Either they can’t/won’t answer the phone (on hold for 1 1/2 hours last night) or they really don’t care about the locals that keep them afloat off season. I personally can’t stand their food. The only reason I called was because of location to the grocery pick up. The menu is too limited for me. At least Domino’s offers other choices. I had to call the call center to place my order because it was to be picked up near dinner time. There was a language barrier with the lady I placed my order. I wanted banana peppers on the side. I was told I couldn’t do that. I said fine just put them on and I will pick them off. Instead I received ZERO banana peppers. I also was given spicy sausage when I requested regular sausage. Can’t get it corrected because they are not answering the phone. Worst service ever! Will order again- yes…not for me. I will have her drive down a few more blocks and get mine from Domino’s!
… moreBill Wheatley
The food is great but the other night pick up carry out and it’s all wrong …tried calling because I know mistakes happen not enough staff etc etc…but won’t let me reorder over the phone so instead had to drive back to store and wait 15 minutes more to recook my order… When I walked in, person who ordered wrong pizza I had in my possesion is there waiting for remake…I tell staff he quickly makes my pizza and then gives guy the pizza I brought back after sticking in oven for quick reheat…uh no! Meanwhile person who gave me wrong pizza is saying she is going home and again the real story just appears no help or managers …in fairness they were busy …but to often mismanaged both at corporate and loca level? Better , Better Ingredients, Better Customer Service…at least they were friendly? And it is just a pizza …
… moreJerry Hadder
Tried to order a specialty 5 topping pizza they wanted to charge extra to have half plain cheese. Everytime you go to order from them you get the run around on specials so they can charge you a crazy amount of money for for a custom pizza. Poor customer service and over priced pizza equals no customers. Bye bye
… moreChris Dean
Bad customer service, slow ,snails pace slow, cooking. I will never, ever use this papa John’s pizza again. I don’t know what the alternative would be but I’d rather go hungry than to waste $40 on two pizzas , drive 20 minutes to pick it up , wait 25 more minutes for cold greasy pizza’s.
… moreThomas Andrews
Ordered one large half cheese and half pepperoni for grandkids. Arrived to pickup and advised what we ordered and the name. Man said he had three. Repeated we just ordered one. He kept saying he had three. Said several more times we just ordered one. Women we placed order with was not even there yet he continued to insist we ordered three. When it was clear he was going to continue arguing, I said, you can keep them all. I’ll go elsewhere. I’ve never had a restaurant or pizza shop Insist and argue over what I ordered. With 4 pizza shops in town, wont be dealing with this shop. Very poor way to handle an obvious error on their part.
… more