Rhonda Williams
Worst Panera ever as far as service goes. Waited at the counter for about 5 minutes before someone took our order. Several employees walked by while we were at the counter and ignored us. It was only when I said hello to a young woman that she said someone would be with us. I ordered the pick 2, soup and salad. The person making the food forgot my baguette, a spoon for the soup, and the dressing for my salad. He also gave my fiancé chips instead of a baguette.
Overall, the food was good, but the employees are only talkative amongst themselves and not attentive to the customer. They also made a lot of mistakes when serving. This place isn’t busy at all, so I’m wondering if others have had similar experiences?
… moreShannon Riley
Sarah, the manager, at night, was a terrible example of leadership, in a customer based setting. She was all about saving money for the company, but forgot the fact that in order for a business to continue to survive, you have to have return customers. She made you feel like you’re a terrible person for asking for what you ordered. Yeah I asked for a lot, and paid a lot, because it’s not just me- I have to ask for the things that everyone in a party of five may not get – like a knife for the spread for one kids bagel, an extra bowl for a split salad, an extra dressing, my extra apple chips, extra pecans (which I asked for when ordering in case there was a charge to pay), the romaine I ordered to add to the apple Fuji. When I went to get it from the pick up counter she was so annoyed and I said sorry but I saw the girl type it in the notes and she’s like, “yeah, she typed in SOME things!” She’s like here and she didn’t give the extra apple chips that I assumed I paid for because I ordered it- she’s like u didn’t pay for it just so you know – and pushed three apple chips toward me. Made me feel like a beggar. It’s like it’s not my fault if she didn’t charge me. How about charge me for a side of apple chips and give me more than three and no attitude. I like my food HOT and my chicken noodle soup was like warm- wow way to ruin dinner – but hey, yeah there’s a microwave!! So I go over to heat it and guess what – doesn’t work and SARAH says you have to mess with the nob and push it in hard and turn it – they hears that it didn’t work- they heard I don’t like cold soup- they don’t care. I’m just a Karen to them but to me I’m someone who pays a lot with me times 5 and I want hot soup – sorry. Unbelievable rudeness. Do you think I wanted to open up the pecan twist and see it was Rock hard and my kid says, “ lol that thing would be dry still sitting in a glass of water.” I told her since I couldn’t even eat my soup and so you think she offered me a different item? No. If you have self respect- do NOT go here.
… moreSahana
Tried all bakery items at Panera Bread and loved them. The chocolate croissant, almond pastry and brownie are the best. Must try if you enjoy sweet bakery treats.
… moreKRISTIE EVERHARDT STEINBECK
Quick meeting w colleague. Service quick and courteous.
While wanting a snack, something simple like Avocado toast shouldn’t be restricted to breakfast hours.
… moreFiery Nakita
I usually order my food on the app ahead of time, and they are usually quick, and the food tastes great. I’ve never had my order incorrect at this location! It’s a good panera!:)
… moreTiffany Cu
Ordered grilled cheese and this was my sandwich. Gave me the ends of the loaf and not even the whole slice. Gave me a baguette that looks like someone took a bite out of already. I am sick and all i want was some comfort food. Thanks panera
… morerebeca vaz
I’ve never had a Panera experience like this one. It started by the lady who took our order, who was rude and rushed us to order even though the place was empty. Then our food came as pick up inside a bag even though we said we were dining in. The portions were smaller then normal, not as good, the bread was hard and cold. They threw our baguette sides inside the paper bag with the rest of the containers with no other protection.
Awful service, food, and atmosphere. Employees weren’t nice
… moreGuy Man
I’m not sure why this place seems to be always dirty even when I’m coming on a day that isn’t busy.
Even when there’s only a few tables being occupied, almost every single table in this place are dirty and it’d be a good opportunity for cleaning, but nope, tables left uncleaned.
… moreHeather Armsey
The you pick two; chicken fontega flatbread and broccoli cheddar soup is still my go-to and favorite from Panera. Food is always pretty solid, you know what you’re getting. I’m convinced that they also make the best sugar cookies around! Service is what it is, the employees are kind.
… moreWorld Traveler
The food was delicious. The coffee was burnt so I got tea. The iced coffee was no good, but I’ll still give you five stars because the team made up for it.
… more