melody Langley
Had “pick two” squash soup and cibatta cheesesteak.
1 – nowhere close to my name.
Soup was sugar sweet and left aftertaste.
2- cibatta bread was liberally slathered with some type of sweet spread. I’m disappointed. I wanted a warm sandwich and a bowl of good soup. What I got, was a sweetened sloppy mess that masked the flavors of the food. This is why it’s been 2+ years since I ate here last.
As for atmosphere, the food debris and paper trash on the floor did nothing to enhance the atmosphere.
… moreReginald Smith
Coffee and cinnamon roll was excellent. Thank you. The Saturday morning coffee club is knowledgeable and friendly.
… moreAllison Rogers
We had a horrible customer service experience. The manager and cashier (I believe their names were “Olivia” and “Spencer”). I do not like to place blame but they were both incredibly rude. I got bread and they refused to cut it for me. Then they rudely threw the bread at me and didn’t even bother to give me a bag. I was met with HORRIBLE customer service.
… moreChristy Laufette
I came to eat with my family and this place is astonishingly disgusting, even behind the “window” into the kitchen you can see how neglected this place is. “Olivia” and “spencer” have the worst attitudes ive seen for so called management. They act like they’ve had no training or clue how to run a business. This place deserves a 3.5 at most. I will be sticking to my usual Alabama panera where the GM actually has some sense about her. This place needs a reset or to just be shut down what a disgrace.
… moreTabatha Danielle
Picked up a couple uncooked bagels this morning. I also asked for them to be sliced and toasted, they were raw, and so much for the cinnamon crunch on the top. Very disappointing and a waste of money. Didn’t see this until I made it all the way home.
… moreXLiquid PliskinX
A worker behind the to go counter had a male friend who didn’t work there hanging out on the outside of the to go counter cussing profusely and bothering guests. Non customers/off duty employees should not be able to loiter; especially in such a boisterous way. Also Didn’t have bread bowls at peak dinner hour.
… moreJoseph E. Jones
This is the worst Panera location I have visited. The interior is dated (e.g. shabby carpet, worn surfaces) and often not clean (sticky floors, tables). Mobile ordering never works as promised – the app will say it’s ready, but nothing at the pick-up counter.
Last two visits my food was lukewarm. Won’t return.
… moreDoreen Cagle
Had lunch there today worst experience at any Panera I have been to. The cook was sloppy walking around in a krispy crème hat so unprofessional. Soup I ordered was French onion in sourdough bowl a half sandwich and a drink. The soup was horrible and cold the cheese wouldn’t even melt, no sourdough bread bowls. No chips with my sandwich and cook was like I gave you extra bread for no bread bowl. Then while I said something to the general manager the cook butted in and said but I gave you extra bread for the chips. Needless to say worst lunch ever we will not be back anytime soon. I think I will stick with McAllister’s from this point forward. Side note was a 35.00 meal for two and no comp or refund given!!!
… moreChristy Mathis
Panera in Hattiesburg, Ms has to be the slowest working restaurant chain on top of customer service not being great. It always takes a very long time to get the order no matter if you call in, go through the drive thur or order inside. It’s always very long wait. I’ve sat in the drive thur line once before for so long that I got fed up and went inside. No reason as to why it was taking forever. It was an empty lobby, and no one in the drive thru line and fully staffed panera even had someone stacking bread so the workers are there if they are working on not… Who knows? Management should look into this because I came back again today and same bad service same long wait per usual! It’s a reoccurrence
… moreErika Porter
My hubby and son found this wonderful Panera. I have been to quite a few of them over the years in GA, OH, and other states, but this one has THE freshest ingredients of any of them. It’s a nice lunch sto for us between New Orleans and Atlanta.
… more