G Dredd
I ordered a pick two. The sandwhich was the size of a small fist. I have never seen their half sandwiches come out that small. The picture doesn’t do it justice. I did not order from the kids menu. It’s literally a toddler snack. I’ve tried calling and no one is picking up. You can’t jip your customers and expect to retain them.
… moreMark W
I’ve been to this location numerous times. I mainly order bagels. Today I picked up a order for 13 bagels that I ordered online for pickup. The only bagels that were not hard as rocks were the asiago cheese ones. The rest of them are not edible and appear to be old and leftovers. I’m not very happy because I’m elderly and have to walk 4 blocks to get there, if not they’d be returned today.
… moreKeliher Family
I made a mistake and put the wrong address for my delivery order and the staff was amazing and so helpful to me getting my order. Very kind staff and always great food!
… moreJessica Lee
Every single time I come here they ALWAYS forget food items that I’ve ordered so I’ve had to go back and now I double check or give me the wrong item. For example ordered broccoli and cheese and got chicken noodle and forgot my chips. Yet the receipt is checked off. Two days ago ordered and paid for the bakers dozen and after paying they told me they didn’t have enough of the kind I wanted and it was only 8:30am so had to get 4 of another kind. You would think they would check this prior. I assumed they had more in the back.
… moreSam Austin
Randomly changing your opening time to 9 instead of 7 for the Athens summer and still having 7am Monday-Sunday on your door tells me the kind of branch this is. Tried to open this locked door at 7:55am
… moreCamila dos Santos
Terrible service. I popped in to order 2 pastries and made the mistake of choosing to order at the counter rather than the kiosk. I figured it would be quick and easy to just order at the counter where the pastries were. I watched as two employees and one manager continously called out guests’ names for orders that were ready. The first team member completely ignored my presence at the front counter. The second team member let me know someone would be with me shortly. At this point, at least five minutes had passed of me standing there. I watched as the manager turned around to scan the lobby, made eye contact with me, and then immediately turned her back to me and made herself busy watching the tickets on screen. I gave it another minute or two before I gave up and left. I completely understand being busy and/or understaffed, but the lobby was not full. Very frustrated that I had wanted two quick, simple, easy things to grab, but no one wanted to provide service. Especially disappointed in the manager’s decision. At such a new location for such a well-known brand, I expected better. Most disappointing Panera experience.
… moreAndrew Reighart
A smaller footprint than I’m used to, definitely more geared to to-go orders – all orders come up via the rapid pick-up window (from which food came up quickly). But still, ample room 10-15 tables of varying sizes. Very clean both in the dining room and in the bathroom. Music was great. They could use a few more outlets around the place (and the ones they currently have only have one regular plug and then two USB (not USB C) connections. Had a very pleasant interaction with staff. Food is exactly what you’d expect for Panera – never going to blow your mind but absolutely solid.
… moreAnna
I love this place! I go all the time and the food and drinks are great! They’re always do a great job and the workers are super friendly.
… moreMaya Lee
Very nice new location. It’s small, so all food is served in to-go containers. My only complaint is that there are only about 9 tables (~20 seats). I think some space could be made to squeeze a few more in.
… moreAmber Griffin
DO NOT GET DELIVERY FROM THIS LOCATION. You will always be missing items and they offer no help or solutions. I order once a week from Panera and this location is forced for delivery now and I no longer want to order Panera now that I’m forced to get service from this location. I’m tired of my money being wasted and missing food I paid for and not getting refunded until three to TEN BUSINESS DAYS later. This location needs serious help.
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