Taffy Star
This is the 3rd time in 2 months we have gotten burnt rice and extremely burnt teriyaki chicken. This is completely unacceptable. Figure out how to cook without burning it or hire someone who can. Sending this to corporate as well. Maybe if enough complaints are sent to corporate, you’ll figure out how to cook without burning it!!
… moreAly
We love panda when the food is fresh. I will change my 1 star if they will stop mixing old food with fresh food. The last few times I’ve gone I’ve had to request fresh food to be made, that is not the issue. They almost always do for the most part. My CONCERN is instead of throwing out the old food they just pile the fresh food on top and mix it all in. Right in front of the customer with no shame. I finally asked today why they do that and was told it’s really not “old” while obviously pointing out the difference in what was old compared to new right in front of her. I honestly am bothered by that response like we don’t all see the food right in front of us.
Next time I will take pics to show and add to this post. I could be wrong and this is probably a practice most fast food does however, it doesn’t make it right. If I’m paying, I would like what I am paying for, not slop I wouldn’t feed to myself.
… morekiran reddy
Careless employees I ordered bigger plate. Extra entry I ordered Black pepper chicken they gave Red meat.
… moreWilliam Brown
My fiancé and I visited this establishment on 10/25/2025 around 3:00pm. At this time , the establishment was completely empty with only the employees there. But the food was amazing as always and the service was very friendly. I tried the pepper chicken and I have to say it is very peppery, But still delicious. When I went back up for extra sauce, it was no complaints.It was only met with friendly service. I definitely recommend this establishment to anyone that once a comfortable, quiet and friendly experience.
… moreJoshua
What i ordered vs what I got. I called the store and they said, “what do you want us to do it was delivered.” The workers do not care about customer satisfaction or service. How are you able to pack up a order and send it out for delivery knowing it’s not complete yet.
… moreNicole Lewis
Went to pick up my own order along with a delivery order. The lady wouldn’t give me my order though. She kept no you only have this order about the delivery order refusing to give me my own order. Got my order and my egg rolls burnt. The small side is smaller than my egg roll and not even full. Awful treatment to pick up a few pieces of chicken in a box and burnt egg roll w/ the wrong sauce. Awful experience.
… moreB.E.
Order in the drive thru, was told it would be a five minute wait and to pull into a parking spot. I waited 20 minutes in the parking lot before walking into the restaurant. Upon walking in, my food is on the counter and the employee is eating their own food and when asked where my food is, she says, “oh, so sorry I haven’t had the chance to being it out.” That is ridiculous as a few other drive thru customers that waited on food in the parking lot were served prior to us receiving our food.
… moreKimberly Neff
Finally came to this Panda and I was impressed. Super clean store with really nice workers. The orange chicken was delicious, and even though I used to not love the fried rice, tonight it was really good. So happy to have a new place to eat in Anna. Can’t wait for more growth here.
… moreJustin Crews
Completely gone down hill robot ordering at drive thru and 90 percent cabbage on chow main. They stuffed the side areas full of chow main and just put a small amount of meat on top. Side portion of chowmain was 95% cabbage 3% onions 1% celery and 1% noodles.this place used to be my favorite now I doubt I’ll ever eat here again!
… moreKeith Newton
The teriyaki chicken I ordered came with no sauce. I’m glad that it didn’t. I found a maggot on my food contact the corporate. It’s sad. I’m done eating out.
… more