P.F. Chang’s

  4.1 – 3,397 reviews   • Asian restaurant

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We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang’s mobile app. Let us cater the perfect feast for you – corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang’s Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available.

Family-friendly chain offering creative takes on Asian fare in a striking space.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery P.F. Chang's 44122

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Reservations: pfchangs.com

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Reviews

Abby Karban
First time visit. Occasion was our 16th anniversary, hubby suggested hyde park across the street but I was not in steak mood always wanted to try PF Chang so here we were.
Food ordered:
half sized lettuce wrap: very good
dynamite rolls: very good
pork dumplings pan fried: very good
chef’s 3-course meal for hubby and our son: teriyaki chicken with fried rice($3 extra for fried rice) and Mongolian trio with fried rice
I ordered Kung pao chicken extra spicy with white rice.
Entree was my LEAST favorite. Kung pao chicken is a Sichuan dish and I am from Sichuan and it’s nth like Kung pao flavor I had in Sichuan. It’s not bad just not authentic at all. Kung pao is a complicated flavors of sweet sour spicy and garlic, it’s unique and hard to balance all these flavors.
They only have cesaer and peanut ginger dressing for salad so if you plan to have salad here remember to bring your own on the go salad dressing packet!
service was very slow and our server made quite a few mistakes. Brought wrong appetizer, brought salad instead of soup my hubby ordered for his meal, then forgot about the soup after bringing the entrees ‍ couldn’t find the wine my hubby ordered. They are very short-staffed for sure.
Non-alcoholic drink selection is very limited.
Probably will NOT come back.
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Shyla Jones
I ordered lunch to pick-up. The food was ready on time and super fast. Not much service as no one was at the desk when I arrived, but when he got back to the desk, he had my food so there was little interaction. The food was pretty good. I loved the egg drop soup once I added a little salt. The dressing for the salad is very tasty. I ordered the honey chicken and added shrimp. It was very flavorful, my only complaint is that some of the “chicken” pieces had no chicken and were just batter. Overall, based on the speed of service and taste, I would order again.
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Mouna M
This is by far my worst restaurant experience, ever. Waited 10 minutes for the waitress to offer us drinks. The food was absolutely disgusting. My baby tasted the beef and said “yikes”. The silverware was dirty. And don’t get me started with the bathroom. So dirty… walked out immediately. On my way out, I saw the booster seat stacked by the door… no one offered me that for my baby so she had to sit on the booth.I just figured they didn’t have any.
I saw this group next to us, the customer, an older lady, had to fetch the pitcher and pour her own water… twice.
I would suggest going somewhere else. Terrible, disgusting place. Took photos just to prove that we went there.
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Ms.Tara N Corethers
Besides the rude waiter that was making me uncomfortable by rushing me to order. They gave us a nice, polite and funny waitress . She helped to bring my anxiety down. She deserves a raise. But, the first waiter needs to slow down and be patient with people. Needs retraining.
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Bradley Lohan
What started out as a morning doctor’s appointment, turned into a delightfully unexpected lunch. P.F. Chang’s always has a warm, welcoming atmosphere. At 11:30am, I think we were only the second table to be seated. What truly made the difference was our waiter, David. He was attentive without being pushy. During our time together, we learned that David has been at this location since they opened 23 years ago. That level of experience was evident in his knowledge and friendliness. Last but not least, the food was fantastic. P.F. Chang’s provides consistent quality. Lettuce wraps are always a favorite. David even sent us home with some of the sauce. Five stars all around – food, service, and atmosphere!
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TT
I ordered the shrimp fried rice with chicken. The chicken was was over cooked and dry. The shrimp was also very over cooked and very small. The portion size of the rice was big however for $21 I wouldn’t expect my protein to be severely over cooked. I ate around the protein so I spent 20 bucks on rice! They need to do better.
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Heather B
The food was nothing special at all. Flavor was lack luster. Beautiful atmosphere though. Large paintings and sculptures.
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Shane Lindstrom
Super nice and fast service. Everything from appetizer to entree to dessert was delicious. We definitely will be coming back. Our server, Meghan did a fantastic job serving us with a smile.
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Rachel Adibi
Added to our “ban list” for how awful lunch was today. We were there at noon and should have left like the group next to us. I have no idea how this place still exists. Our waiter was fighting with another waiter the entire time and hated serving. We started with the crispy green beans which were the reason they deserve 1 star instead of 0. They were excellent. I got the peach boba freeze refresher and was completely thrown off when it said it’s black tea but looks and tastes like peach puree. It really could have been a stellar drink if it resembled how it was laid out in the menu and actually had black tea to cut the sweetness. When I asked, I was looked at funny and told “it’s peach black tea.” I am still puzzled on why it had to be lied about and a completely different drink it tasted like.

I started with hot and sour soup, one of my favorites, to be delivered a mushroomy, yeasty stew. The smell nearly removed our appetite, I tried it as best as I could and then said, “why am I forcing myself to eat this monstrosity?” I swear there was a piece of salmon in it as the icing on the cake. I put it to the side and my husband then got a whiff of it and crumpled his face in disgust. This needs to be removed from the menu or called mushroom stew.

My husband got the pork egg roll, white rice, and the Korean fried chicken in the sauce. I got the veggie spring roll, fried rice, and spicy changs chicken.

He immediately soured at his egg roll and I understood when I bit into my spring roll. The veggies are not shredded or a good texture for this supposedly light and hearty fried bite. It was wads of cabbage thrown together with scallions and large jullienned carrots in so much heavy sauce that this doesn’t even deserve to call itself an egg roll, let alone a spring roll. I stopped eating this halfway through and the manager walked by to remove our dirty plates, NOBODY asked how the food was or if everything was all right. Like they were resigned to the fact that patrons would look this miserable with full plates of food just sitting there.

He couldn’t finish his chicken as midway through something happened in the kitchen and without ventilation, they poured straight cleaning solution down and began swooshing towels with their feet all over the entrance into the kitchen which we were seated in the back next to it so the odors just wafted freely. He said the sauce and chicken itself wasn’t bad. However, the chicken was on the bone and as he finished the drumstick, the thigh was like a piece of cake in texture and taste, weird all around for crispy fried chicken, it was not. The white rice was the best thing we ate in the entree.

I know the flagship is the spicy chicken, but the continuous theme of this experience is that the sauce ruined any competent of the food if it could after the green beans. All sauce should have been put on the side or something. My chicken had good flavor, but it was like cake coated it and I ate half and pushed it aside as the fried rice blew me away at how bad it was, like it was old garlic in spoiled butter made 3 days ago and then thrown on the Blackstone for my unlucky self to heat and toast up to soggy clumps of old rice. I ate one bite and it lead to me pushing this plate to the side the same time my husband did.

Absolutely no one asked how our meal was. I have no idea what others were eating as we looked around to see how this place had patrons. The waiter brought the check to us face down and said “ready when you are” out of the dark blue of abyss we were in, I snapped up immediately and said, “I am not paying for that” as I pointed to the full bowl of stew. Bewildered, he didn’t argue and took 7 full minutes to remove it from our bill and bring it back as we sat right next to the registers with him bickering at the waitress for 3 minutes of that time.

Never again, it’s been 5 hours and we cannot even think about food because of this. My husband said he would have been satisfied burning the money spent on this meal and I agreed saying I wish we would have starved.
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Kiana Lee
My waiter Xavier at the PF Changs in Beachwood Ohio was exceptional, his customer service was top tier. I love the fact that not only was he tending to me and my sister he also was bartending and seating the door. He never missed a beat and constantly came back to make sure we were ok. It’s very rare that you get this kind of service and he did just that. Thank you Xavier for making my first time there a great one.
Also the food was great.
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