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Address and Contact Information
Address: 207 N Cedar Ave, Owatonna, MN 55060
Phone: (507) 451-3193
Website: http://oldtownbagels.com/
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OTB Cafe
Old Town Bagels. Old Town BagelsOld Town BagelsOld Town Bagels. Order online … OTB Cafe. 207 North Cedar Avenue, Owatonna, Minnesota 55060, United States.
OTB Cafe – Old Town Bagels | Owatonna MN – Facebook
OTB Cafe – Old Town Bagels, Owatonna. 5540 likes · 78 talking about this · 1729 were here. 12+ varieties of fresh kettle-boiled and baked bagels every…
OTB Cafe (Old Town Bagels) 207 N Cedar Ave – Order Online
OTB Cafe (Old Town Bagels). 207 N Cedar Ave, Owatonna MN 55060-2305, United StatesOnline ordering hours: 6:30 AM – 3:40 …
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Reviews
Melinda
We were driving through the area and stopped here for a snack. The staff was nice and welcoming and I like the design of the place, except which register to order at is a tad confusing. The sign said to order at one register but the girls told us to order at the ice cream counter. We got the butterscotch latté at half-sweetness, a cold brew, and an asiago bagel, toasted, with plain cream cheese. The drinks took a little longer than we’re used to, and I had to ask how much more time we needed to wait on the bagel cause we needed to get back on the road. Time stamps say we waited 15 minutes on the bagel with only one person who ordered before us. The latté was also fine, but the cold brew tasted like straight mud. It was so bitter and there was so much sediment that my husband went to the bathroom and dumped it. I explained the situation to the girl at the counter and asked if he could have something else but she seemed panicked so my husband told her not to worry about it. He only drinks black coffees anyway so he was afraid the drip would also be challenging to taste. The bagel was okay. Couldn’t taste any asiago. Not a huge deal, but the bagel itself lacked the normal, bready springiness that most bagels have even after toasting. It was also 3pm so maybe they’d just been out too long. I have a feeling that they were training new staff, but we’re never in this area so we won’t be able to give them another chance, unfortunately.
… moreRyan Hoover
Great bagel, with great atmosphere, and delightful friendly, freckled Midwestern service! Lovely place.
Busy on Sat morning, but didn’t take long, and crowd was enjoying it.
One tip: order the toasted kitchen sink bagel, skip the sun-dried tomato and go all in on the Olive Pimento.
10/10 would be back!
… moreBusy on Sat morning, but didn’t take long, and crowd was enjoying it.
One tip: order the toasted kitchen sink bagel, skip the sun-dried tomato and go all in on the Olive Pimento.
10/10 would be back!
Zak B
OTB is the best! Great staff, excellent food and the who place just feels incredibly cozy and small town. If you are in the area, it’s a must visit!
Here’s my cookie dough ice cream and coffee. I love the bagels (obv) and the sandwiches are excellent!
… moreHere’s my cookie dough ice cream and coffee. I love the bagels (obv) and the sandwiches are excellent!
Brad James
We were in town for a wedding on July 15th, 2023. We decided to opt out of the free breakfast at our hotel to try the nice little Bagel Shop just a few steps from our hotel. As cam inside the shop was buzzing with a nice cool atmosphere. We put our order in and found a table. 10-15 minutes go buy and we see multiple orders coming out that was behind ours. We went to the counter after 15 min to see if there was an issue and boy did things go down hill fast. They claimed they had no record of our order and wanted us to reorder and pay again!! We had a number they gave us for our order and table!! I told them we have a restaurant and use the Square POS system as well. It’s very simple to pull it back up just using your name. Once they figured out I was more knowledgeable than them, they just wanted to get us out of the shop asap. They offered us two options, a refund or they would reprint they order and we would have to wait for another 20 minutes. We decided to wait so we could give a complete review of the food, atmosphere, and service. Overall the food was pretty average, the breakfast special sandwich was the best. A lot of sweet options including a bunch of flavors of ice cream. Overall a nice atmosphere, decent food, but the service from our experience was terrible and we were not the only ones having problems.
… moreSheena Cords
Always fresh and delicious. Try something new each time and have yet to be disappointed. The cream cheese is so lite and fluffy and mouthwatering, then pair it with a fresh bagel and it’s the perfect way to start a day or indulgence your tastebuds for lunch. The shop is so cute and friendly and comfy. Staff is always upbeat and when you can’t decide they can help choose a great option. Love this place!!
… moreHeather Z
My mom and I just got the bagels (cinnamon crunch and Maple French toast–haha or something similar to those names). The bagels were very good!
I would love to try some other menu items as there seemed like there were so many great options. Next time I’ll bring my appetite
I was disappointed in service as I felt they were a little short and just seemed irritated. I understand that it was busy but we were still customers who wanted a nice experience.
… moreI would love to try some other menu items as there seemed like there were so many great options. Next time I’ll bring my appetite
I was disappointed in service as I felt they were a little short and just seemed irritated. I understand that it was busy but we were still customers who wanted a nice experience.
Gordon Miller
Stopped in for breakfast while in town and I’m sure glad I did! There were 7 of us and they got our orders quickly and the food came out promptly and well prepared. Thanks for a great meal!
… moreAshley Augustin
I had a great experience at OTB Cafe! I ordered the Pizza Bagel and Lavender Lemonade. Both were amazing and the staff was very efficient.
… moreSkyler Blake
I had heard of this place through coworkers who had ordered food here previously. It seemed like it would be a cool spot to grab a bite for our family weekend.
We placed an online order so we could take it to go and eat at the park. This was my first time coming here, so I wasn’t completely sure how the process worked. Our order had an estimated completion time, and we arrived about 20 minutes early — which was 20 minutes after placing the order and driving across town.
Unfortunately, the experience with staff is what made the visit disappointing. The first person I spoke to was short with me and just told me to check the shelf, then come back if it wasn’t there. It wasn’t. Nobody updated me or acknowledged the order was being prepared. After a few minutes and several employees walking by, someone finally asked why I was waiting. I explained I was waiting on my to-go order. They checked the kitchen, and someone yelled out from the back to confirm the order and said they’d begin working on it — which was helpful.
As I continued waiting, another staff member came up to me with an attitude and sternly told me I was too early and that my order wouldn’t be ready for another 20 minutes. I said I was fine to wait, but she told me I couldn’t stand near the counter and had to sit by the pickup shelf and that I’d be notified when it was ready — which felt unnecessary. I sat down, played on my phone, and waited.
No one ever came to notify me when the order was ready. I just happened to notice a bag the size of my order placed on the shelf and grabbed it myself.
It’s unfortunate the customer service was so poor. Maybe it was just the weekend staff, who seemed younger, but it makes me reconsider coming back. We really enjoyed the food, and we’re happy to wait our turn — but the lack of communication and unfriendly attitude made the experience uncomfortable. Hopefully, the weekday crew is more welcoming.
… moreWe placed an online order so we could take it to go and eat at the park. This was my first time coming here, so I wasn’t completely sure how the process worked. Our order had an estimated completion time, and we arrived about 20 minutes early — which was 20 minutes after placing the order and driving across town.
Unfortunately, the experience with staff is what made the visit disappointing. The first person I spoke to was short with me and just told me to check the shelf, then come back if it wasn’t there. It wasn’t. Nobody updated me or acknowledged the order was being prepared. After a few minutes and several employees walking by, someone finally asked why I was waiting. I explained I was waiting on my to-go order. They checked the kitchen, and someone yelled out from the back to confirm the order and said they’d begin working on it — which was helpful.
As I continued waiting, another staff member came up to me with an attitude and sternly told me I was too early and that my order wouldn’t be ready for another 20 minutes. I said I was fine to wait, but she told me I couldn’t stand near the counter and had to sit by the pickup shelf and that I’d be notified when it was ready — which felt unnecessary. I sat down, played on my phone, and waited.
No one ever came to notify me when the order was ready. I just happened to notice a bag the size of my order placed on the shelf and grabbed it myself.
It’s unfortunate the customer service was so poor. Maybe it was just the weekend staff, who seemed younger, but it makes me reconsider coming back. We really enjoyed the food, and we’re happy to wait our turn — but the lack of communication and unfriendly attitude made the experience uncomfortable. Hopefully, the weekday crew is more welcoming.
Justin Gray
Nothing to complain about. Food was delicious, service was solid. Got the “breakfast pizza” which has nothing to do with pizza, outside of it being open faced, but it was fantastic. Bee something latte with honey and vallina. Really good.
… more