Hanna Leppo
Great meal and service! Our waiter’s name was Erik and we will request him next time we come. He was very friendly and attentive to our needs. We had a large party of 9 so we kept our waiter very busy. Our food came out hot and fresh. Definitely recommend!
… moreChristopher Shaffer
As always, I got the tour of Italy, which is my favorite. Chicken parm, lasagna, fettuccine alfredo, you can’t go wrong. Prices are reasonable, this day and age feeding my family of six for less than $150 including tip is about as good as it gets.
… moreRosario Gratz
IT was busy but did not seem to interfere with the excellent staff and their service. Food was hot and arrived quickly. Drink was superb. Cost was typical of a family restaurant these days and matched the quality of the food and service. I recommend this location in Hanover, PA.
… moreDanielle King
Do not go to this place!!!
My husband and I got food poisoning from their food. Got really sick after we left the restaurant, not sure what’s wrong with their food. The plate I got had finger marks all over, it looked kind of gross.
Staff was very friendly and polite tho.
… moreStephanie Robinson
If I could give 0 stars I definitely would and it’s a shame because my family and I loved this restaurant. We ordered food today to go and got 3 salads that were frozen and soggy. The salad had been frozen. I am sure whoever packed it must HAVE seen that they were no long editable and should had been thrown away and remade NOPE they put it in my bag. We got 2 soup and salad with bread sticks. And our son parm chicken with a salad. The extras we asked for wasn’t given to us. I call in after my husband returns from picking up and talk to the manager Matt whom was very rude and short. I told him i couldn’t bring it back due to my husband had to go to work that I could tomorrow and I could send him a picture today. I told him that the salad had been frozen it looked soggy and not editable. He told me that they wasn’t frozen. Basically arguing with me. I asked for a refund since the meal was ruined he told me he would give me a gift card through my email after we hang up. He sure did a $15 gift card which didn’t cover half of what was ruined. I also loved how when on the phone with my husband at time of pick up the girl that brings the food out is basically begging my husband for a tip! Pressuring him to tip her! Definitely need to get better customer service at this restaurant! I called corporate and they took care of me! Hopefully things get better will be a long long time if we do decide to return!
**** UPDATE**** March 10, 2022
I called guest relations and they told me that they would refund me on 2/26 and they have not! I had to call back into them yesterday and request a refund yet again. I am NOT very happy about this situation at all and I will NEVER eat at your restaurant ever again! Very dissatisfied customer!
Give me my money!!
****update**** March 11, 2022
Thank you Linda from guest relations for reaching out to me and taking care of this matter.
… moreS S
Everyone knows what to expect with a chain like olive garden. The difference here is the service. Gavin took care of us and was the best server we’ve had in a while. Very refreshing. Ask for him if possible, you won’t be disappointed.
… moreW C
The food was delicious and our waitress, Savannah L. was AMAZING!! She made us feel so welcome and was very attentive to us and especially made my toddler’s day! She was so good to him. She went above and beyond!
… moreLexi P
Good food. Sitting on the bar side is 50/50 as to whether you get decent service. Prices have gone up a decent amount.
… moreKay
Our first waiter really dropped the ball on our orders. Two tables who were seated after us, got their salads first. Allen jumped right in and saved the day and made our experience enjoyable. He did better than the manager…who didn’t even speak to us.
… moreJanet Thomas
Food was delicious . Wasn’t busy. Service was excellent. Management came by our table asking how everyone and everything was.
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