
For guests looking for the simple things in life, we’re showing our guests the quality time together that only O’Charley’s offers and the big, homestyle meals that make the moment too. From comfort food cravings to rich desserts to cocktails guests love most. From special celebrations to celebrating a chance to come together. We’ll encourage our guests to indulge in something sweet, and then indulge in a moment shared together – with us, at home, or with friends and family. When it’s O’Charley’s, you’ll know that every meal is made for the moment.
Relaxed chain restaurant cooking American comfort staples, with take-out options & a full bar.
Address and Contact Information
Address: 5075 Crookshank Rd, Cincinnati, OH 45238
Phone: (513) 347-3200
Website: https://www.ocharleys.com/
Menu Photos
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Cincinnati – O’Charley’s
Reviews
I ordered a steak rare and they brought out what looked like a hamburger patty over cooked, asked them to remake it and 20 mins later our waitress came back to our table saying it was going to be a few more mins. At that point, we have been there for over an hour. Half our food came out the other half we had to ask for, and I just told them to cancel my steak. Didn’t eat anything but was still charged for everything! This place has gone downhill!
Edit: This was never resolved, due to me misplacing the receipt
I ordered a medium well sirloin w/ 2 sides (loaded Mac & cheese). My sirloin was cooked medium, closer to medium rare. I tried calling the following day since I placed my order late in the evening, but I couldn’t get through. I’ve always had a issue w/ this location cooking my steak correctly, after several orders, I finally decided to leave a review.
– I’ve been busy, so a couple of my reviews are posted on the sane day
I’m only giving one star because the food was hot and brought out quickly.
I must say I was very disappointed at this O’Charley’s location when I walked in , the carpet was full of left over trash from previous guest. I was seated quickly but not greeted by my server for some time when she did arrive I asked her if someone could clean off our table seats and floor because of the leftover food droppings and trash from the previous guest. I did noticed she looked very tired and distracted and asked her if they just got swamped and she said yes. I understand that but service was still downhill from there she brought out the bread and butter but did not bring us bread plates when I did ask for them at the end of the meal they had never arrived. I only got one glass of water upon request but my glass was never refilled the entire meal until she finally came back to check at the end. I had to ask for a refill. Our server only asked if our appetizers were okay which was the spinach artichoke dip and yes it was made perfectly but she never checked on our meals( the catfish and the cedar plank salmon by the way was delicious asparagus was thin and stringy but like I said the food was hot and it was brought out promptly .) when we were done she asked us if we would like some pie and that was our only option given. I’m only writing this review because I had just frequent an O’ Charlie’s in Sharonville and the service and the food was excellent I love the cedar plank salmon so much that I was I was passing this particular restaurant we pulled over to get it again but the experience was horrible and felt like it was a waste of our time and money. It was disappointing because it was only 8:30 p.m. on a Tuesday night there was roughly five other tables so there was no reason to have that many servers and that few of customers and service be so poor.
August 2021
Visited this O’Charley’s location again to give it another shot and left more disappointed. After we placed our order our waitress came back and informed us that the restaurant did not have any chicken except for tenders and that their delivery is coming at 8pm that night. Therefore, we had to replace our order again. A member of my group ordered the Battered Cod meal. After receiving our food we realized that the Battered Cod meal only contained 3 little pieces along with the sides. We brought it to our waitresses attention that we were dissatisfied with the portion size. She apologizes and said she’ll go back to the kitchen to see if there’s anything she can do. Long story short nothing became of the situation, she brushed it off, no manager came out to talk to us, we couldn’t get more Cod for the meal- nothing. We for sure will not be returning to O’Charley’s after our past experiences.