Joe Rodriguez
Seriously don’t order your pizza here, raw and uncooked. The manager was snippy and passive aggressive with me on the phone then called the police on me for showing up with their uncooked pizza for a refund without even speaking with me. Trash manager. This location is ran by immature staff. Plenty of pizza elsewhere. Unsafe pizza willing to place you in an unsafe situation to avoid accountability. This place was better with their last manager who actually held respect, seriously this lady sucks and is 20-30 years older than the last one. Makes no sense, and don’t make me post the video…
… moreSunshine
My parents ordered a pizza for myself and kids. And accidentally order light sauce and light cheese. It was extremely dry. I contacted Mr.Gattis at this location and spoke with Stephanie. She was quick to remake the order with regular sauce and cheese. Told me it would be ready in about 7 minutes. She didn’t charge me to remake the pizza, even tho I offered to pay the difference. I normally don’t do these things but I wanted to give her a shout out, for understanding the situation. I appreciate the service. And the pizza was freshly made for my kiddos to enjoy Thank you girl!
… moreHailey Mills
I called in an order. The customer service is great everyone is so friendly, Elliot I think his name was, was especially nice and helpful. I got the meat market pizza was fresh and didn’t seem rushed, i felt prioritized even when it was pretty busy, I will definitely be returning to order more!
… moreRobert Stinson
Well to put it simply stated. I am a Mr Gattis top fan. I visit about 4 or 5 times a week.
I’m not sure how good it is but almost every person knows me and my order. It feels like after you move out but still go to visit. I usually have small special requests and I am taken care of like it is always done the way I order.
Each person that I come into contact with always makes me welcome.
Thanks to everyone here for doing an outstanding job and always keeping the quality of Mr Gattis a top notch position.
There is always other choices but visiting friends makes it special.
… moreMaria M
Don’t order here! I believed the recent reviews decided to order for delivery, 2 simple pizzas. stale & dry. Called them to let them know, couldn’t make it right either. Not only the food is trash but so is customer service when dealing with the bad food. Might be the cooks in the first shift that sucks and night shift is better. But I definitely don’t recommend this location and I love gattis.
… moreAmanda Weatherall
I moved to Kyle almost two years ago and tried pretty much every pizza place in town. Gatti’s is the only place that has consistently made good pizza. We order 3-4 times a month (sometimes more) and we’ve always been greeted with a smile and our order ready on time, fully cooked and still hot “out of the oven”. We always order three “create your own” XL pizzas, and they are HEAVY with toppings, for a fraction of the price of other places. I have nothing bad to say about Gatti’s and I thank you for your product.
… moreKelly Royall
Don’t waste your time and money. I won’t be coming here anymore, the San Marcos store is further but at least my pizza is hot. I ordered a pizza. It was on a wire rack and not under a lamp or warmer… It was very cold…. At least the San Marcos store keeps it in a warmer and is friendly.
… moreCharles Mcloud
Where do I even start? Management is TERRIBLE!! If you don’t get rid of your General Manager, Your store will not be open for more than 2 more years. The Owner of this store needs to take ACTION. I love Mr.Gattis until i came here. GUYS! Keep your money please.
… moreSavannah R
I have lived in Texas for three years and recently heard positive reviews about Gatti’s which led me to try it out today and never again. A coworker placed an order for us, requesting a half cheese and half pepperoni pizza. However, we received A whole pepperoni pizza with jalapeños instead. It also tasted like cold pizza out of fridge from yesterday. Not only that whoever the girl was handing out online orders is rude and should pick another job if she either hates people so much or the job itself .
… moreJonathan Crites
This is the worst mr gattis I’ve ever been too. 30 minutes went to an hour and a half. When we got pizza it was cold and looked like driver was taking corners like a nascar driver. The pizza I ordered had no cheese and way too much sauce. When I called they tried lying and said I ordered it that way when I know dam well I didn’t!!
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