Moe’s Southwest Grill

  4.0 – 351 reviews  $ • Mexican restaurant

***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe’s Fruit Cove!

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery Moe's Southwest Grill 32259

Hours

Saturday11 AM–10 PM
Sunday11 AM–9 PM
Monday
(Labor Day)
11 AM–10 PM
Hours might differ
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–10 PM

Address and Contact Information

Address: 445 State Rd 13, Jacksonville, FL 32259

Phone: (904) 287-2799

Website:

Photo Gallery

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11 Moe’s Southwest Grill Locations in Jacksonville, FL

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Moe’s Southwest Grill St. Johns Town Center | Burritos, Tacos …

Enjoy the best Tex Mex burritos, bowls, quesadillas, tacos, nachos, and more. Order now from a location near Jacksonville, FL to dine-in.

Moe’s Southwest Grill – Jacksonville, FL – Facebook

Moe’s Southwest Grill – Jacksonville, FL · Page · Restaurant · linktr.ee/moesjacksonville · Rating · 2.0 (12 Reviews).

Reviews

YoJo
I feel like 2 burritos and 2 drinks shouldn’t cost $33 + they ask for a tip?
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Elizabeth Comparato
I love Moe’s, but this one has drastically gone down hill and I will likely no longer be going there. The portion sizes are now absurdly small, I mean barely enough meat or cheese is used to feed a toddler. It’s almost a joke. The restaurant inside appears to be no longer maintained and looks unclean and unkept. The bathroom also needs a thorough cleaning. Additionally, some of the employees are not very friendly or welcoming. It’s a shame, used to be a great place.
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RANDY MILLER
wow!!! I love Moes but this one has gone down hill fast. I was there Wednesday April 5th. we walked in and everything was empty, we asked if they were restocking and with an attitude I was asked what I wanted I said the beef and she turns around and takes out of the warmer the beef. I order my bowl and she puts on this greasy beef (didn’t even bother to stir up the beef to get the floating inch of grease on the top) she kept asking what else with an attitude and I went down the line. we get to the sour cream and you can see she was upset (young girl with black hair) after pulling out almost 3 squeeze bottles of sour cream all empty she gets one that is full and when she squeezes it the top comes off and all the sour cream goes every where. with out even a blink she asks what else. No apologies for now giving me a bowl of sour cream (can’t believe that she bought that was ok) she hands the trey to the young kid at the register and even he was like what is this. I replied sour cream at this point I just told them I don’t want it. Not once did anyone apologize or ask me if I wanted it to be remade. they where actually going to sell me that, unbelievable. My son was starving and so I just paid for his and we left. went next door to the new poke bowl place and it was amazing. this was just crazy that a multimillion dollar business was left to be ran by 3 teenagers. if there was an adult or manager I didn’t see one. this is not the first time that I have experienced bad service or food at this location. I hope that they get their place in order and fix things. My family and I love eating at Moes and this is the closest one to us. Now we have to drive down the road. I would give it zero star but you can’t
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N B
UPDATE: After posting this review and filling out the online Moe’s survey, I received a call from the one of the owners, the COO, Steve. I was pleasantly surprised to find this company cares about it’s customers’ satisfaction and loyalty. It’s refreshing to find a company that does more than pay lip service to the concept of customer service.
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cheryl nill
Average. Not special. This Moe’s location is just average. The service and food were ok. Nothing special. The restaurant is NOT clean.
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Steve Malcolm
The good news is that the good is tasty and can be customized to most tastes AND they’ve introduced me options like Taco kits for fun home experiences 🙂 The not-so-good news is that such personalization takes time if you’re in line for eating in. My suggestion if taking away is to take the time to order online and save yourself some time inline.
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Ray Antunez
Come for the food, but don’t stay long or if you make the mistake of looking up, you’ll see the ridiculously filthy rafters and ventilation. Shocked that’s not been addressed by health inspectors.
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Definitely not Jov’s alt
The burritos they make here look like Taco Bell’s cheesy roll ups they are so thin. The beans weren’t beans they were only the outer part of the beans. Do not come here unless you love getting less than what you pay for.
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Don Enderlein
Today, we ordered a Homewrecker burrito meal on-line – which happened to work correctly today. I picked up the order and took it back home. When we opened the bag, the burrito we saw was tiny. We actually measured it as the menu states the flour burrito they use is 12 inches in diameter. Ours, after stuffing with the 5 ingredients was just under 5 inches. I called the store and was told the flour shell is 12 inches and they cannot guarantee what it ends up being. I was then turned over to the manager and was told the same thing. So basically, my Homewrecker ended up being $2 per inch. Fortunately, the manager said bring it back and he would remake it. I took it back and he did what he said he would do. So, nearly 30 minutes after I ordered my burrito on-line, I had my burrito, but not a thing more. No apology or explanation – felt more like “let’s get this guy out the door”. For the record, there was not an ill word said by anyone. While I was waiting, I took a picture of the store, from in front of the register. As you can see, looks like a train wreck. I like Moe’s food, but the last couple of experiences (in-store and on-line), as well as the increase in price, I think its time to make our next burrito at home.
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Cris Lopez
Waited a little longer than usual but the Stack is !
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