Address and Contact Information
Address: 183 S Main St, Naples, NY 14512
Phone: (585) 374-6550
Website: https://www.facebook.com/groups/108352075856451/about
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Middletown Tavern: A Local Culinary Gem in Naples, NY
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Reviews
Another 10-15 minutes go by and we’re then informed by the kitchen that that part of the order was never put in the POS…what?! Asked how much longer it was going to be and was told the food hadn’t even been started yet!
No, ‘ I’m sorry, can we do anything to make this right?’ Just lies.
Then, I found out after the fact they gave my parents drink chips to make up for it..huh? Make it make sense.
As a patron that has frequented this place for over 30 years, I’m sad to say I won’t return. If this place survives it’ll be a miracle. Don’t bother going if you’re not a local and/or regular, you won’t be served.
Nope! Finding a game on the TV right in front of us, cleaning off popcorn baskets from a couple empty seats, talking to regulars, and folding some silverware were all way more important than asking what we wanted to drink. But hey, at least she said hi after completely ignoring us for a couple minutes I guess. We finally walked out. There’s no reason at all why she couldn’t have said “hey guys, I’ll be with you in just a minute” or something….but I guess since we aren’t regulars it doesn’t matter much. The lack of response by ownership on previous poor reviews tells me that they possibly don’t care much either….especially since all the poor reviews carry almost the exact same theme.
NOTE: It was NOT busy at all. Maybe 7 people at the bar and 3-4 tables seated and already served. Nothing compared to how we’ve seen it before; to the point where I would say that this lack of service is inexcusable on every level. If the owners read this and want to look at camera footage so you know I’m not just saying something negative for the hell of it, here are the details for you.
Thursday 09 Oct 2025
Some time between 8-8:20pm
Far corner of the bar (black hoodie/ball cap and older gentleman in red/white flannel shirt).
Hopefully tourist season treats this place well because fall and winter may become pretty dry if service like this continues. As a local business owner in a customer service driven field, service like this really chaps my ass. If we ever go back and have a totally different experience I’ll be more than happy to change my review.
First off, the sweetheart bar tender was super accomodating. My bro asked the bar tender if he could sample the wing sauce. Without hesitation, she brought out a little to check out. It was good.
Plenty of beer choices.
We went with the killer wing sauce. Oh my goodness. It was hot as hell but also had a ton of flavor and didn’t set your mouth on fire. The wings were crispy. They didn’t drown the wings in sauce like some places.
My sister got cauliflower something and boneless wings.
Strongly thinking about making the 2 hour trek again to get these wings again. Wow.