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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 13636 100th Ave NE, Kirkland, WA 98034
Phone: (425) 823-8731
Order and Reservations
Order: Order online
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Reviews
Ryan Manison
Hot fresh tasty good fast food.
Friendly fast service.
Clean spacious place
Convenient location
Large busy parking lot.
… moreFriendly fast service.
Clean spacious place
Convenient location
Large busy parking lot.
chengyi li
Today I placed an order through the McDonald’s app and accidentally selected the wrong location. After realizing the mistake, I found that there was no way to cancel the order through the app or by phone, which then prevented me from placing a new order in the app.
There was no clear guidance or customer support option to resolve the issue, making the overall user experience quite frustrating.
… moreThere was no clear guidance or customer support option to resolve the issue, making the overall user experience quite frustrating.
Janet Elle
Check your fries before you drive away. Make sure they’re full. This place tends to cut the servings in half.
What compelled me to write a negative review was an interaction with one of the staff (Trevor? Tyler? I’m not sure)
I got half-empty fries and I pointed it out. Looking at the half-empty container, the staff seriously said:
️ ️ “It just *looks* empty because the fries settle.”
I didn’t realize gravity magically deletes half the fries. Also, these were just made fresh, so that excuse doesn’t even apply.
I’m displeased by the tendency to under fill the fries, but that isn’t the end of the world. But receiving pushback over correcting the issue is bizarre.
A customers shouldn’t have to argue to get what they paid for. Please do better, because being dismissed and talked down to over something this trivial is unacceptable.
Also, heads up this location has long lines. And some of the staff are really nice and especially lovely. Trevor, Tyler, or whatever is name is — sucks.
… moreWhat compelled me to write a negative review was an interaction with one of the staff (Trevor? Tyler? I’m not sure)
I got half-empty fries and I pointed it out. Looking at the half-empty container, the staff seriously said:
️ ️ “It just *looks* empty because the fries settle.”
I didn’t realize gravity magically deletes half the fries. Also, these were just made fresh, so that excuse doesn’t even apply.
I’m displeased by the tendency to under fill the fries, but that isn’t the end of the world. But receiving pushback over correcting the issue is bizarre.
A customers shouldn’t have to argue to get what they paid for. Please do better, because being dismissed and talked down to over something this trivial is unacceptable.
Also, heads up this location has long lines. And some of the staff are really nice and especially lovely. Trevor, Tyler, or whatever is name is — sucks.
Kai Oje
I ordered a slushie and it came out 2/3 full and when i asked about it the enployee looked at me and shook his head. I will not be returning to this resturant ever.
… moreJustin Kendle
Thanks to the employees that threw away my almost brand new set of AirPods Pro 2s in the trash. I knew I left them there and I called and asked if they could check the table I was at. The girl said she didn’t see any. Well on my Find My app it said they were there an hour ago. So I checked an hour later it said they were still there so I called a couple times and I got no answer. So I didn’t think there was anything else I could do. So I waited and come to find out that they ended up in a landfil in Renton. That’s where all their trash goes. So now I was forced to spend almost ANOTHER $250 on a new set of AirPods thanks to this McDonalds that COULD NOT just hold them aside and wait for someone to call on them like I did. I need a call back or email asap!
… morejason crume
Came here for 2 happy meals, got the boxes but no food. When the issue was pointed out to staff, waited 15min while other customers were served, before we just left. Called the McDonalds response line and have not heard back from the owner.
… moreLonya Fennell
I’m reporting them to health department, BBB and the mayor, this place is a joke. Needs to be shut down immediately. Just watched a worker unwrap a sandwhich with no gloves and then wrapped it back. That is just the tip of the iceberg. The video I got of them today is ridiculous. Glad I got the workers name
… moreChad
Edit: McDonald’s – I tried filling out your stupid form, which required no details that I did not already provide here, and upon submitting it says “Page Not Found
Oops, something went wrong. Try using the search field below.”. What a waste of time.
This McDonald’s and the other one near the interstate are fighting for 3rd place.
All of the problems I listed in my other review are also present here – usage of old oil that makes the food taste terrible, and almost a guaranteed omission of something we ordered or the way something was ordered.
What’s worse, I tried to go through the drive through with my motorcycle (it has a front cargo area I put the food in – I do this all the time without issue at nearby DQ and Wendy’s) and the automated system doesn’t detect a car so the staff seem to literally not be able to do anything about it. I can just hear the speaker telling the car behind me to pull up.
I got so angry that I drove past all the cars waiting on the right side of them, and went directly across the street to DQ to order.
I don’t know at what point a vehicle becomes unacceptable to McDonald’s to be worthy of using their drive through, but if it’s not allowable they will never see a dime of my money again and I’ll be sure of it that all of my riding buddies also are aware of their discriminatory behavior towards motorcycles.
… moreOops, something went wrong. Try using the search field below.”. What a waste of time.
This McDonald’s and the other one near the interstate are fighting for 3rd place.
All of the problems I listed in my other review are also present here – usage of old oil that makes the food taste terrible, and almost a guaranteed omission of something we ordered or the way something was ordered.
What’s worse, I tried to go through the drive through with my motorcycle (it has a front cargo area I put the food in – I do this all the time without issue at nearby DQ and Wendy’s) and the automated system doesn’t detect a car so the staff seem to literally not be able to do anything about it. I can just hear the speaker telling the car behind me to pull up.
I got so angry that I drove past all the cars waiting on the right side of them, and went directly across the street to DQ to order.
I don’t know at what point a vehicle becomes unacceptable to McDonald’s to be worthy of using their drive through, but if it’s not allowable they will never see a dime of my money again and I’ll be sure of it that all of my riding buddies also are aware of their discriminatory behavior towards motorcycles.
cj
This is the most disgusting, poorly ran McDonald’s I have ever had the displeasure of living near. It’s always disgusting inside like they never clean. The service is slow. I waited an hour this morning at curbside only for me to have to go in because they didn’t come out. They then responded oh we aren’t doing breakfast anymore. Well you were an hour ago when I ordered. …
… moreRobert Pomerville
Mobile order two double Cheeseburgers BOGO, car side delivery. As you can see ketchup was EVERYWHERE on both sandwiches. Smeared all over the wrapping and bun. Needless to say driving that it ended up all over my face and fingers. It created a huge mess. Very disappointed as I see the exact same issue in a similar post also from this location, obviously still a problem.
… more