

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | 4 AM–11:45 PM |
| Saturday | 4 AM–11:45 PM |
| Sunday | 5 AM–11 PM |
| Monday | 4 AM–11:45 PM |
| Tuesday | 4 AM–11:45 PM |
| Wednesday | 4 AM–11:45 PM |
| Thursday | 4 AM–11:45 PM |
Address and Contact Information
Address: 1945 E Baseline Rd, Gilbert, AZ 85234
Phone: (480) 497-8727
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Okay, now that all the positives are out of the way, let’s talk. I just waited over 30 minutes for chicken nuggets. After 15 minutes, they said they were out and had me reorder. But they processed the refund in cash when I paid with a credit card, and they calculated the amount on the manager’s cell phone calculator (incorrectly).
McDonald’s is a multi-BILLION dollar company. And they don’t have the capability to process a refund on their registers? Really?!?
They never gave me my Sweet Tea, which I can’t prepare myself like their other sodas. I asked several times.
Another 15 minutes later, they delivered my chicken nuggets. I guess they found some after all? Along with cold fries.
I asked for my sweet tea 2 more times and finally got it. But it was unsweetened tea. I told them and asked for sweet tea instead; they offered me a pack of sugar to make it “more sweet” after insisting it was, indeed, sweet tea. I took a sip in front of them (just in case I was being crazy) – yup, definitely unsweetened. They just stared at me blankly.
I dumped it & poured myself a Coke instead.
Oh – I forgot to mention! I had to order on one of their terrible free-standing kiosks. They automatically applied a “deal” where the only option was to accept it start my order completely over – 4 drinks at $1.29!
There are several problems here. First, drinks are ALWAYS $1.29. This wasn’t a deal. Second, McDonald’s only allows you to use 1 “deal” every 15 minutes. So the only way for me to avoid it was to start my entire order completely over. Third, I changed my mind on a drink and needed to delete one. But thanks to the “deal”, every single drink was listed as “Deal: $1.29 soft drink/any” instead of Coke, Dr. Pepper, etc. So now I don’t really note which one I want to remove.
Literally every single part of this visit was beyond terrible. Half of the nuggets ended up being either burned or bad – I’m not sure which. And with the cold fries, we’re throwing more than half of our food directly in the trash.
STAY AWAY.
Mcdonald’s is McDonald’s so I don’t anticipate this review will do any monetary harm but the franchisee and the managers need to know about how bad this location treats its customers and how bad they’re messing up orders.
Hot and spicy were stale and hard along the rim. The lettuce! The fact that they thought it was ok to put this on a sandwich is what shocked me the most. That was disgusting