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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
Address and Contact Information
Address: 3201 Louisiana Ave, Lafayette, LA 70501
Phone: (337) 264-0479
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Lauren Malveaux
Today on Christmas Eve..I am very disappointed. I don’t usually give bad reviews but this is unacceptable. On top of mold on my sandwich, I had to wait +15 minutes in line. I wished I didn’t make it all the way home before noticing my sandwich… but the person who prepared this, should have caught this. I couldn’t eat anything else that I ordered today and will never eat here again. Again, I’m highly disappointed. I hope this can bring awareness to the team and improve so this won’t happen again and hopefully not to any child or visionally impaired individual.
… moreDawn Ozenne
One of the worst experiences I have ever had. After waiting in the drive thru for about ten minutes with no one asking to take my order, I called out several times to get someone’s attention. After another 5 minutes waiting in total silence I drove around to the window. When I pulled up an employee opened the window and asked me what I had ordered. I told her that I couldn’t order because no one came on the speaker to take my order and that I called out but got no response. She said very rudely, “yea, we were all busy and we don’t take orders at the window so you’re gonna have to drive back around.” I told her I would not and asked for her name, which she refused to give. I asked for the manager and she told me I could call the corporate office and slammed the window on me. I immediately called the corporate number but had to leave a message. They returned my call about 2 minutes later but only allowed it to ring once and hung up. I called again and had to leave another message. No one ever called back. Whom ever owns this restaurant is the poorest business owner I have ever encountered. I manage a store in the same parking lot as this location and constantly hear horrible things about their service. I can’t imagine this McDonald’s being in business much longer! I for one will never patronize it again, and it’s only steps away from my place of employment.
… moreSonia Guilbeau
I’m writing to express my frustration with a recent experience at your drive-thru. On 7-19-2025 at approximately 1:25pm, I spent 35 minutes in the drive-thru line just to place my order. After that, I was asked to wait in a holding spot, where I waited another 15 minutes for a simple order of chicken nuggets and fries.
In an attempt to resolve the issue, I went inside, only to find several employees standing around “waiting on fries.” To make matters worse, I found out one of the employees waiting was not even on the clock, but was waiting on a personal to-go order — while paying customers were still waiting for theirs.
When I finally received my order I only recieved 8 of the 10 chicken nuggets I paid for.
This kind of service is disappointing and unprofessional. I hope this feedback helps improve operations and prioritization of paying customers.
I’d appreciate a response or follow-up, as well as some form of resolution for the long wait and missing food items.
Sincerely,
Sonia Vidrine
… moreIn an attempt to resolve the issue, I went inside, only to find several employees standing around “waiting on fries.” To make matters worse, I found out one of the employees waiting was not even on the clock, but was waiting on a personal to-go order — while paying customers were still waiting for theirs.
When I finally received my order I only recieved 8 of the 10 chicken nuggets I paid for.
This kind of service is disappointing and unprofessional. I hope this feedback helps improve operations and prioritization of paying customers.
I’d appreciate a response or follow-up, as well as some form of resolution for the long wait and missing food items.
Sincerely,
Sonia Vidrine
Texas Wanderer
Went through the McDonald’s Drive-Thru, which is a two lane system, and they could not take our order properly or forgot we were there(?). We had two mobile orders which contained three burgers and fries and the wrong burgers were mixed up with the wrong order bags. The window servers were polite and friendly. The burgers and fries were good and hot!
… moreMandy Joe
While my husband and I were patiently waiting for our order, we ended up getting front-row seats to the most unexpected drama of the evening. A customer walked up to the counter asking for a refund because the kiosk had promised him drinks that apparently did not exist in this universe. He had ordered several, so naturally he wanted his money back.
But then things took a turn.
The manager told him he couldn’t help since the order was placed at the kiosk. When the customer asked if he could at least get some food instead of the missing drinks, the manager said he couldn’t give him his money back or swap it out for a $3 meal item because—wait for it—“he would lose money.”
So instead of the three large milkshakes the man ordered, the manager offered him… icy drinks. Not quite the same vibe.
By the time our food arrived, the whole situation felt like a plot twist no one asked for. Honestly, the experience was memorable—but not in the way the restaurant was probably hoping.
… moreBut then things took a turn.
The manager told him he couldn’t help since the order was placed at the kiosk. When the customer asked if he could at least get some food instead of the missing drinks, the manager said he couldn’t give him his money back or swap it out for a $3 meal item because—wait for it—“he would lose money.”
So instead of the three large milkshakes the man ordered, the manager offered him… icy drinks. Not quite the same vibe.
By the time our food arrived, the whole situation felt like a plot twist no one asked for. Honestly, the experience was memorable—but not in the way the restaurant was probably hoping.
brylee Reese
If i could give this place negative stars, i would. This has to be the most disgusting establishment i’ve ever been to. EVERY single table was absolutely filthy. You wanna brush your hair? don’t worry, there’s a hairbrush on a table. You want an appetizer? don’t fret, there’s doritos for you to snack on!!! your food not salty enough? you don’t even have to think about talking to the rude employees because, you’ve guessed it, there’s some on a table! I will never ever go back to this place, i regret the 40 DOLLARS that i spent here. Oh, and the cherry on top is that when i walked to the counter to ask for napkins, i saw not only flies buzzing around like there wasn’t tables to clean, i see the employee boxing nuggets with his bare hands. Needless to say, i’m still wondering if i’m queasy because of the disgust or maybe food poisoning.
… moreCrystal Gayle
We waited in the drive through line for 32 minutes after we ordered at the speaker. They didn’t put sausage on the sausage biscuit, they didn’t even bother putting the hash brown in the sleeve. Just threw the closed sleeve in the bag and didn’t give a single napkin. I called up there and got yelled at and hung up on.
… moreVladimir Lukyanov
I want to just speak facts: They were out of sugar free coffee syrup. No monopoly piece coffee cups. Manager was raising voice at employees. When I asked for Splenda, he gave me 20 packets. Why?
… moreHui-Kee Wong
Bathroom is nasty. Also, why even offer table service on the app if they never gonna deliver to your table. Had to go up for my food. Then I had to ask for the drinks I ordered. Then I was also given the wrong size drinks. People at Mcd just don’t care
… moreDavid Ray
The only reason this store hasn’t shut down is its location—right next to Target and Chick-fil-A. People stop here because they think its super nice like the stuff around it or they don’t want to wait in the Chick-fil-A line ( so it’s a Sunday) or they’re hoping for something different, but by the time they leave, they’re probably wishing they’d picked anything other than that McDonald’s.
… more