Bryan Price
On my way to work, stop it’s about ( 10:30 pm) McDonald’s to get something to eat. Got the cheeseburger meal. Cheeseburgers was dry and hard the fries was cold and old . Each time I stop there around this time the food is horrible. I know why stop well nothing else is open that close to my job. I would rate everything at a -1 that how bad it is!!
… moreLon
McDonald’s Metcalf near 435
McDonald’s Metcalf near 435 interior view -almost every surface and seating area not clean- including food, drink spills, condiments, smears on tables from dirty water in cleaning , build up of soils , bad mopping technique and more – this includes filthy high chairs.
Windows dirty too.
Parking and handicap parking is good.
Lighting is good.
Order plain cheeseburger, well done fried, 2 hot apple pies and water. – well done fries weren’t well done and apple pies were warm.
The person who bagged my order was the same person that bagged my fries -he read my order and surely he knew the fries he put in the bag were not well done – he was dressed as part of the management team.
In the restaurant business there is a term called QSC – quality service cleanliness. In many cases areas in this McDonald would be super low.
I suggest you find one that actually meets McDonalds standards.
… moreJames Rice
Service was fast but this family owned store will literally have under working age kids in the drive through and the quality is absolutely terrible. I got 4 double cheese burgers and all the buns were literally crunchy around the edges of the bottom buns and a couple patties were clearly past their times in the warming tray. I’m guessing buddy thought it was cool or funny to just give me burgers sitting in the warming zone. I’ve been burned enough now I’m not going back.
… more75 816
I run into the store to make an order the kiosks listed only large fries and nothing else so I went to the counter and placed my order. Waited almost 3 minutes for my order. While waiting a little girl came up with a cat in her arms, halfway behind counter and one of the workers reached over and started rubbing on the cat. I was about to cancel my order if she went back behind that counter to handle food.
Another worker walked up to me and asked me what I was waiting on. I said my order and she looked to the right and said here it is. I don’t know how long my order been sitting there but why didn’t somebody say anything? Fry’s were barely warm. No need to asking for a refund and letting them know how bad the fries was. I would have took them away from the socialization on the phones. Just going to have to start cooking at home. I sure hope the lady washed her hands
… moreLyssalovesya
Karesh(Karish?) the service member was awful. We recieved older fries and asked for more fresh. They said yes and brought us back hot, hard, and brown fries. We went inside just to ask for them to be remade again because of this and Karesh was so defensive- he stated that we don’t make any sense and that he served the same thing to everyone. They just made a fresh batch and when we asked he repeated the same thing and said if we don’t want what everyone else is getting, we could get a refund. We ended up getting a new batch of fries because we just asked if we could please try. Karesh snatched our bag of old fries off of the counter and slammed them in the trash. It was SUPER aggressive. In the end the new fries were fresh the normal light color of fries and good. Karesh still raised his voice and repeated that we didn’t make sense and we left
… moreHannelore Rice
I went through the drive-thru at the store this morning and somehow a bottle of water ended up on my tab and I didn’t realize it until I got to the order and realized that they charged me for it to. when I told them that I had not ordered this water the man at the window asked for assistance. Looks like probably a manager that came over and he proceeded to basically yell at me and said if it’s on your tab you’re responsible for it. Very rude. I will not use this location again
… moreLes Bro
Huge decline in the food and service. I ordered a filet of fish meal, and an apple pie. The filet was older than you and I put together. It was so old I had to spit the edges out, and the cheese was sweatie looking.
The apple pie had squish marks in it where they had checked it, BY HAND and KNEW GOOD AND WELL it was old and cold. Nonetheless, they served it.
I asked for an Arnold Palmer without ice. Guess what I got…ice. Quite disappointing.
… moreELIOTT ROSS
This Micky Dee got it right! I don’t eat McDonald’s all the time… I even avoid it but when I get that craving for fast food burgers I like to get what I ordered…. This place go it on point they are the reason why I find myself going to McDonald’s once in a red moon Hot & delicious! Everything was customized and they didn’t miss one thing and it was quick and fresh, I love the fact that they cooked the fries the proper way and did not pull them out of the fryer soggy like some McDonald’s do…. Enjoy this place while it lasts, relive your childhood memories ❤️ at McDonald’s with your parents
… moreLaura Ahrens
I politely pointed out their tea was very weak, then sat and listened to the manager argue that it was fresh tea and that it was fine. She never spoke to me or addressed me although I could hear every word. The tea was fresh, and poorly made. I am not paying for watered down tea. The whole interaction was abysmal.
… moreGreen Travels
Employee in the drive-thru could/would not sell me a combo on the menu for the actual listed price as shown. I ordered the ‘Daily Double Meal’ listed at $6. They tried to charge me almost double, because, as the employee stated ‘the computer won’t let me order the combo’ and ‘it’s à la carte only’. I tried telling him it is literally showing $6 on the menu: ‘can’t do it’. Total price shown didn’t even include the nuggets that should have come with the combo. I said ok and drove off.
I drove on up to the McDonalds at 95th and Metcalf and ordered the same exact thing; got exactly what I ordered for the price on the menu. What a concept!!
… more